they were very mean, except if you are a favoriteI
Utilization Management Representative (Former Employee), Albany, NY – December 30, 2013
Pros: free xmas lunch
Cons: was mean, could not get a straight answer from her. hr there was only for the management, you had no right
I did learn a lot there. I did UM for 10 yrs then the other 10 1/2 I was a benefit specialist , referred members to other areas that had chronic illnesses . I also took care of updating info, doing referrals, for sick babies. Calling Dr. offices, keeping a spread sheet , for the nurses, for review of Synagis for sick babies.
Also called hospitals for – more... reviews, discharge dates .
The hardest part of the job was ,that my supervisor had favorites, and would have them spy on me, with what I was doing, and any mistakes I made.
I worked hard there. I came in early , I was there for over 21 1/2 yrs . My job was eliminated ,when wellpoint bought them . I was put into a different position ,needed more training , they said no . By then I was not sleeping , was on anxiety medicine.
I wanted to apply for other jobs ,they would not let me . The hardest part of the job ,was being respectful to people , who treated me very mean. Then they said after all these years, of coming in early ,(not getting paid for it ) They asked me ,if I wanted to leave with my head held high,and quit .
I explained, that I was proud of my yrs there. I worked hard . Enjoyed my job, bout I am 57 yrs old, and needed my unemployment . – less
Claims Examiner (Former Employee), Middletown, NY – July 11, 2012
Pros: casual summer: shorts ok between memorial day and labor day
Cons: went to the "dark side" of corporate america
Before going public, Empire was a lot of fun: there was flex time, funny contests, good sense of teamwork, and everyone seemed generally happy. As a claims examiner, I had access to my team's auditor and could analyze claims as she would. This allowed for 100% quality from me in my first quarter. After going public, the focus changed to the profit margin, – more... and it became a misery working there. I no longer had access to my auditor, as they were all sequestered into an independent department, and the new auditor had no idea how my team's account worked. I still don't like how things ended with them, but they left me no choice. – less