they were very mean, except if you are a favoriteI
Utilization Management Representative (Former Employee) – Albany, NY – December 30, 2013
I did learn a lot there. I did UM for 10 yrs then the other 10 1/2 I was
a benefit specialist , referred members to other areas that had chronic illnesses . I also took care of updating info, doing referrals, for sick babies. Calling Dr. offices, keeping a spread sheet , for the nurses, for review of Synagis for sick babies.
Also called hospitals for reviews, discharge dates .
The hardest part of the job was ,that my supervisor had favorites, and would have them spy on me, with what I was doing, and any mistakes I made.
I worked hard there. I came in early , I was there for over 21 1/2 yrs .
My job was eliminated ,when wellpoint bought them . I was put into a different position ,needed more training , they said no . By then I was not sleeping , was on anxiety medicine.
I wanted to apply for other jobs ,they would not let me . The hardest part of the job ,was being respectful to people , who treated me very mean. Then they said after all these years, of coming in early ,(not getting paid for it ) They asked me ,if I wanted to leave with my head held high,and quit .
I explained, that I was proud of my yrs there. I worked hard . Enjoyed my job, bout I am 57 yrs old, and needed my unemployment .
was mean, could not get a straight answer from her. hr there was only for the management, you had no right