A Day @ EMQ Families First
CLIENT SERVICES REPRESENTATIVE (Former Employee) – Sacramento, CA – September 21, 2014
Although always busy, I loved a typical day, which was every day. While on the Administrative/HIM/Client Services team at EMQ Families First the learning environment was constant. Whether learning about new HIPAA procedures, changes to the charting system, or online learning.
The management which consisted of a CEO, Associate Directors, Clinical Program managers, and Clinicians were very supportive to me and our team. At any time, or with any question, their doors were always open. We had a great team of co-workers. Regardless how busy, we always had fun doing our job. Pitching in together to get it done, was one of our motto's.
Because of the support of everyone, including the consideration that we were a team, there were days we had which seemed a little hard. Maybe it was because one of our team members was out for the day. Even with that, I wouldn't consider any part of my job while employed with EMQ Families First hard.
While the management (spoken of above) were supportive to me I found great satisfaction in being supportive to them. Through completing daily or weekly reports, finding and completing paperwork for them, receiving county paperwork, making distributions to the proper person with all computer documentation done. Trouble shooting any Medi Cal issues. All these processes and more, which were beneficial to all clients and staff were done everyday with joy and pleasure.
Yearly Bonus & all staff day