Encore Capital Group Employee Reviews

Found 58 reviews matching the search
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Boring
Subject Matter Expert (SME)/Legal Specialist (Current Employee) –  Troy, MIJune 20, 2017
Company work ethics is ancient and outdated. This company push paper and the computers are outdated which at times can be difficult to complete assignment given
Pros
Flex schedule hour
Cons
Micro-managing
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ok
Account Manager (Current Employee) –  Troy, MIJune 19, 2017
I cannot suggest anything negative nor positive, this is based on individual needs and performance and ability to do the job that they apploy for, other than that there is many positive aspects of job depending on field.
Pros
Transparency
Cons
Location/micromangement
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Its ok
Legal Specialist (Current Employee) –  Southfield, MIJune 12, 2017
No Grow unless they know you well. I wish they gave more job to the in house instead off the street for growth. Overall its a good place to find security in a job.
Pros
Good pay, Pto
Cons
Healthcare
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slow-paced and unambitious workforce
Senior Auditor, Internal Audit (Current Employee) –  San Diego, CAJune 4, 2017
Encore has been an eye-opening experience for me and my fellow co-workers (seniors and staff). We all came from top notch accounting/consulting firms and have been let down with the (1) pace; (2) culture, especially tone at the top; (3) lack of leadership skills from management; (4) lack of challenging projects where we can develop new skills; (5) promotions are seldom and few; (6) lack of incentive to put in more than the minimal effort; (7) attempts to drive change via innovation is often dismissed by "the company is not ready for that".

If you are the type of worker that is ok with showing up to the office for mundane tasks with no aspiration to take your career to the next level- this place is for you!
Pros
work environment is super relaxed, I'm hardly ever stressed
Cons
not a place to grow your professional/technical skills
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N/a
Facilities and Procurement Coordinator II (Current Employee) –  Troy, MIMay 30, 2017
Thank you for your intereste in my opinion about Encore. I have nothing to comment about. My typical workday was a typical work date. Managment challenges were typical. Culture was typical. The hardest part of the job was the most enjoyable part of the job.
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Great company.
Account Manager (Former Employee) –  Saint Cloud, MNMay 18, 2017
This is a great company to work for. The people are cery nice. The training ws very thorough. U learn from th best. I liked th hour lunches tht ws nice.
Pros
Great enviroment
Cons
Nothing
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it is an ok company
Operations Analyst (Former Employee) –  San Diego, CAApril 4, 2017
the industry is not good and so the company is not doing well currently. The India team is not helping except for putting more office politics and drama. People leave the company very often and I don't see a lot of promotion opportunity.
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If you need a
Legal Specialist (Former Employee) –  San Diego, CAMarch 24, 2017
If you need a pay check and have the ability to with stand all the work that must be kept up with than it is not a back place to start off. You're likely to have a contract renewed than to have the company roll you over into a full time employee. Mean while, you get to hear about job migrating to another country.
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good place for coworkers
File Clerk-Internal legal (Former Employee) –  San Diego, CAFebruary 27, 2017
co workers were great . Management was lacking by every department. Work hours were the only pro thing here Location was good close to any food or costco.
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Good company to start a career with.
Asst. Property Manager (Former Employee) –  Dallas, TXFebruary 15, 2017
This company was a great place to start a career with. But awful place to move up on. The company halted growth and expansion. There was no future within the company to expand and learn.
Pros
Good starting company
Cons
Terrible place to work.
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Long Days
Benefits Analyst (Former Employee) –  San Diego, CAJanuary 18, 2017
Work hours can be long and fast paced. Company is changing but does offer competitive benefits. The work life balance is minimal.
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Revolving Door
Process Manager (Former Employee) –  San Diego, CADecember 9, 2016
This is not a bad place to work. Management is bad. Turnover is high. Lots of fines from government in the past few years resulting layoffs.
Pros
Great people to work with
Cons
Bad management
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Management creates great work environments.
Manager, Facilities (Current Employee) –  San Diego, CANovember 30, 2016
Great work environment at all offices throughout the organization. A place where one can advance their education with the company's assistance.
As in all organizations communication could be a little better.
Great executive team.
Pros
Great pace to work
Cons
Could be better on promotions and compensation
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Great company for growth and development
Portfolio Manager (Former Employee) –  San Diego, CANovember 17, 2016
I enjoyed working for this company. Spent 4.5 years working for an excellent team and department. I learned many new job skills that developed my growth.
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Great place to work
Accounting Clerk (Former Employee) –  San Diego, CAOctober 24, 2016
Great place to work. Fast pace organized working atmosphere. I enjoy working for this company but the hardest part of the job was pleasing my manager.
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Work
Legal Specialist (Current Employee) –  St. Cloud, MNSeptember 18, 2016
I sit at a desk all day. GM's wish for us to have little to no association with our coworkers unless you are a lead or senior specialist.
Management needs to learn to "manage". There is a certain amount of conflict that specialists "take care of ourselves" but management does not step to help combat conflict.
Pros
30 minute lunch break
Cons
No management expertise.
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Great Place
Administrative Assistant (Current Employee) –  USAJuly 20, 2016
Company is very employee oriented with a forward focus initiative.
Company is willing to provide ample training opportunities and management is supportive of staff.

High stress environment and employee safety is always a priority with upper management.

Consumers are treated fairly and the company wants the best for everyone involved.
Pros
Lots of employee recognition; work life balance is good
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Positive
Manager, PMO (Current Employee) –  San Diego, CAApril 27, 2016
Positive experience, lots of opportunity, generally good interaction between it partners and business. Typical challenges, nothing unique
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Steer clear of this place!!!
Legal Specialist (Former Employee) –  Warren, MIApril 22, 2016
This place is a joke. Overworked and under paid. Management is completely ridiculous and decisions are constantly made without keeping the staff informed of the changes. Nothing you do is never enough. No room for growth at all! The amount of people that leave each month is nearly uncountable at this point. There are even temps that will tell you they don't want a full time position here because of the stuff that goes on. Everyone is miserable and it just keeps getting worse. If you call in sick, you get an occurrence and two more of those in a 30 day period, its a write up. So if someone in your life happens to pass and you didnt give a two week notice of your time off, too bad. Occurrences it is for you. They do not care about how stressed and overwhelemed you are, they will keep pushing mandatory overtime on you. You as a person, do not matter to this place.

Bottom line: STEER CLEAR OF WORKING HERE!!! Your sanity is worth much more than what this place will pay you for.
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A company with a changing culture
former employee (Former Employee) –  San Diego, CAJanuary 12, 2016
Great company but the culture is making a shift to a much more aggressive one. There seems to be no concrete strategy rather just grow earnings at any cost to employees.
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Overall rating

3.7
Based on 107 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.5
Job Security/Advancement
3.2
Management
3.4
Culture
3.6

CEO Approval

75%
37 ratings
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