Customer Service Representative/ Parts Clerk (Current Employee), Jamaica, NY – May 16, 2013
Pros: great people to work with. fast paced environment
Cons: alot of walking
Since working for Enterprise Holdings, i learned their values is based around excellent customer service. i learned that if a customer is not happy with a service provided from a competitor, it was our job to win the customer over in order to make them a customer for life. That was the goal. My co-workers were great to be around. i learned so much from – more... them. they made the job more fun to be around because of the different personalities. The most enjoyable part of the job was knowing you made a difference in someones life just by a smile and getting to know a little about them. – less
Fast paced work enviroment with advancement opportunities
Management Trainee (Current Employee), Salisbury, NC – May 12, 2013
Pros: fastpaced, friendly coworkers
Working with Enterprise has taught me many valuable professional traits such as, fleet logistics, balance sheets as well as being able to handle unsatisfied customers. The fast paced work enviroment is one that I thrived in and hope to find in my future career.
A typical day at work could be task/ticket overload or cleaning up documentation in downtime. You'll have the opportunity to learn many technologies. Management are people and that can vary from a great manager that works on your development to a manager that only works on their own development. Learning a new job can be challenging in general. Holiday – more... parties and happy hour are the best part of work...building moral. – less
A fun and friendly work environment where teamwork rules
Senior Accountant (Current Employee), Indianapolis, IN – April 21, 2013
It's a competitive, fast-paced working environment where teamwork and relationship building is key. Each day you work with a variety of managers to help improve the day-to-day operations and put the company in the best position for success. The most enjoyable part of the job is having the ability to work directly with the decision makers and field personnel. – more... The hardest part of the job is remaining on top of the variety of tasks you are asked, and at times, required to complete. Being organized and flexible with an ability to multitask is essential with this company. – less
Special Service Coordinator (Current Employee), St. Louis, MO – April 18, 2013
Pros: excellent 401k plan
Cons: the performance metrics that are not attainable
A typical day at Enterprise Holdings is really simple. I respond to emails from customers concerning there pre and post rental concerns. My co- workers are very helpful. The hardest part of my job is dealing with the performance metrics that are sometimes not attainable. Management does not understand the pressure these metric place on the employees – more... and it really stresses me out. – less
I started my day off by collecting my citations from the mail room, sorting them and organizing them by priority. After they were organized for the morning I would put upload them into a database, export them properly and then store them. Periodically check my mail and repeat these steps throughout the entire day. I learned laws and restrictions from – more... several different states. Learned how to work as a team. Learned several different databases and how to operate them in order to process citations. My co-workers were very friendly were always supportive. The most difficult part of my job was the responsibilities restricted my capabilities. I enjoyed that every day was busy. There was something to be done at all times. – less
Extremely long hours but learn alot about how to run a business
Management Trainee (Current Employee), Daytona Beach, FL – April 11, 2013
Pros: get to test drive all new cars
Cons: long hours, low pay, overworked, very little vacation time, if promoted you have to usually drive pretty far
A typical day involves at least a 10 hour work day or longer, renting cars to all types of customers, picking up and dropping off customers, cleaning cars in business attire, and managing your fleet. Hardest part of the job is the long hours with such little pay. The most enjoyable part of the job is the people you meet and its a very competitive cut – more... throat environment. – less
Experience you receive is unprecedented. Strong culture and lots of opportunity for advancement. Compensation is low compared to the amount of work.
Management Trainee and Management Assistant (Former Employee), Norfolk, VA – March 22, 2013
Pros: experience, benefits, promotions based on performance not seniority
Cons: strenuous work hours, work holidays and weekends, low-medium level of compensation
Enterprise is a fun and friendly place where teamwork rules. You are expected to perform and they give you the necessary tools and reports to do so. When you get into management it is like owning your own business. I worked at an airport which is a much bigger scale of a typical enterprise branch. I was in charge of 110 part time employees and 15 full – more... time employees. We also had several stations in which each step of the process was conducted. This taught me people management and operational management. Also, there are so many transactions going on and potential problems that you really have to be proactive in making sure every customer is completely satisfied and exercise time management. The hardest part of the job is being everywhere at once making sure there is no bottle necking in the process or you will be the one telling customer you do not have the car they reserved. The most enjoyable part of the job is getting the job done. When you are there, you are there 110%. At the end of the day you feel a profound sense of accomplishment. – less
