Enterprise Rent-A-Car Employer Reviews

I am very impressed with the corporate culture and values of the company, as well as the employees I have had the pleasure of working with. That being said, this job is extremely stressful and no matter how great of a worker you are, your advancement in the company is based solely on your sales (up-sells and protection packages). Having worked in customer – more... service all of my life, I can honestly say I have never dealt with more disgruntled, angry people than I have at Enterprise. No matter what we do to try to please them, most are not renting by choice and it is your job to try to make them your fan. Corporate pushes you to rent every car on the lot, even when there may not be one for your next reservation. This lack of control had me a nervous wreck most days. We work 47-50 hours a week with an extremely strict and conservative dress code yet are expected to wash cars when needed. All in all, I do believe if you persevere with the company (and are lucky enough to work in a branch where renters don't already have car insurance of their own), that the potential to make tons of money is definitely there. I am just not convinced, for me, that the stress level is worth it. – less

Even though i did like the people at Enterprise, for the amount of money and hours i worked i was consistently overworked. The advancement is all about sales sales sales and the good managerial cantidates that dont sell well dont advance nearly as easily as the bad managers but good salesman,

Typical day at work was cleaning cars, completing documentation regarding the cars, assisting customers from dealerships, insurance companies, business accounts, and retail. Had to meet certain sales goals, as well as opening and closing procedures (accounting for monies earned, monies owed, cars rented, cars returned, etc.). The tempo was very fast-paced, – more... and if you didn't work hard, you were not going to keep up. Management and coworkers were more like family, and supportive. The hardest part of the job was ensuring a customer was completely satisfied with their service, and the most enjoyable was working with and meeting new people on a daily basis. – less

I did my Internship with Enterprise Rent-A-Car. The experience was great and I did learn a lot. This company teaches you how to manage and network your own business.

I love working with customers and enjoy being a part of Enterprise. I learned how to be more productive and to communicate better with my peers.

This is a great job for someone fresh out of college with no work experience. You have to have goss customer skills all day long.

Preparation from the day before is key. Each day you have to mentally prepare for the obstacles you may face; whether it be with the employees or your customers. You learn to think on your feet while delegating less important task to your employees. Hardest part of the job is picking up the slack where the employees around you have fallen short as well – more... as dealing with irate customers who complain about small situations such as hours of operation. – less

Driving to local enterprise branches delivering vehicles to them when needed. Delivering vehicles to dealerships who has purchased cars in and out of state

Management invests in their employees and wants to see them advance and be successful in the company. Enterprise does a great job promoting from within and providing training and growth opportunities. Starting pay is a little low, but they definitely make up for it with a great benefits package. I consistently worked anywhere from 49-60 hours per week – more... depending on the season. – less

Hard to advance in the company . Work over 60 hours a week .Location at the airport is very stressful. 90 day rotation.

Customer service is our way of life, but at the same time you are a salesman with a responsibility to explain the benefits to each customer of an intangible product which consists of protections for the Rental Car. Constantly having "yes" mentality, booking reservations, answering phone questions, while at the same time marketing to accounts to gain – more... business and better relationships, scheduling employees, developing employees. – less

Enterprise is a great company with alot of room for advancement and growth for individuals who love to sale. The company is sales driven and will supply the needed training for one to succeed and be successful. A typical day at work would consist of cleaning cars, checking in customers, getting cars oil changed, grounding recalls, reading the statement – more... and finding out ways to cut costs and drive revenue, dealing with customer complaints, focusing on leaving customers completely satisfied and last but not least sale, sale,sale. – less

I really enjoyed working with Enterprise. All my co-workers were very friendly. It was a fast paced environment and I enjoyed staying busy.

Everyone is young, but the pay and the hours are awful. Have to move around to move up.

Great people to work with and can be fun at times, but overall if you have previous skills try elsewhere. Leave this place to the new grads with no experience.

A typical day at work is attend to customers and make the sale

met customers at rental car counter assisted them in the rental process
including going over rental contract
handled payments
sold protects on vehicles
sold up grades on vehicles
checked in returned cars

Enterprise provides the opportunity for advancement while developing business management skills, sales professionalism, and a customer-service focus. The management team diligently works to develop the abilities of all employees. The office culture is challenging and a fun team-oriented environment.

Enterprise Holdings Inc. is an organization that truly values it's employees. The training and development that you receive through your tenure with this company will definitely propel you for greater opportunities both within and beyond Enterprise.

Recruited directly out of college and entered into the management trainee program. Sales, customer service, and management experience.