Customer Service Associate (Former Employee), Phoenix, AZ – December 2, 2014
At ECS the work was really great and the doctors and staff were easy to get along with. My co-workers were very great friendly people and at times very helpful. The hardest part of the job is when you have to keep calling the doctors and there staff to let them know that they have past due medical records that need to be sent out. They start feeling – more... harassed and pressured. Your job is to keep as calm as possible ans explain to them that you can allow them to have an extension. The goal is to keep them happy all the while make sure you get your job accomplished. The management was difficult. Due to them not acknowledging their employees. They don't speak to you nor do they even look at you. All in all i loved my job and wished that my assignment never ended there. – less
Medical Records Field Technician (Former Employee), Phoenix, AZ – November 20, 2014
Pros: supervisors & compansation
Cons: full-time not availible
A Typical work day varied; because it typically was often a different location. The exciting part of the job would be changes in the job locations. The most enjoyable part of the job was working independently. However; management, whenever needed was awesome, they were just a phone call away. The hardest part of the job might be no full-time employment – more... available. The position is just a temporary position; which is made clear before the position is offered. A GREAT COMPANY TO WORK WITH! – less
Medical Records Field Technician (Current Employee), Colorado Springs, CO – September 10, 2014
Pros: work independently
Cons: lots of driving
Love working for this company. I would recommend to anyone who loves working independently, part-time without lots of supervision. Drawbacks: Lots of drive time, working around your community or towns.
Business Analyst (Former Employee), Washington, DC – May 7, 2014
Pros: great coworkers and managers
Cons: communication from contracting company
This was my first contract position and I enjoyed my employer and the work I was responsible for. I worked with a great team of air traffic controllers and managers. There was a great balance between work and personal business and I created valuable relationships, and learned alot about the different correspondence that I was responsible for
Bad Communication + Disorganization = Not a job for me!
Field Tech (Former Employee), Arizona – March 27, 2014
Pros: compensation and ease of executing tasks
Cons: lots of miles to travel, horrible communication, disorganization with work schedules/proper documentation
I am so surprised how disorganized this company operates consider that the company deals with very sensitive, confidential information. I was a field technician and found the job to be quite easy to carryout and easy to execute the various tasks involved. The clients that I worked with did NOT speak highly of ECS and it is obvious why that is an issue.
First, – more... you have to report to a field tech coordinator based in Arizona four times a day and out of the 7 DIFFERENT coordinators I was assigned to within 4 months, only one was actually helpful and knowledgeable of rules, regulations, etc. Honestly, it was shocking. How in the world can you stay on top of things and have good communication with clients if you report to a NEW field tech coordinator about every week who has no clue what is going on?
Secondly, the company would have me report to job sites with no medical records to retrieve THEN have you come back the next day. How can this happen? Completely unacceptable ESPECIALLY when the job site is 100 plus miles away.
Overall, ECS pays very well, but it is not worth the confusion, bad communication and countless miles you have to travel. There is also no guarantee you will have work during the time period you are hired either. – less
If you enjoy local travel this is a flexible company to work for.
Field Technician (Former Employee), Phoenix, AZ – March 24, 2014
Pros: great compensation
Cons: only offered temporary assignment, projects was not consistant.
It was incredibly easy working for this company. I worked off a schedule that was flexible to my needs. I drove to different cities and recovered medical charts from private practice physicians for Medicare insurance audits. I had the opportunity to learn medical procedure terminology and a feel for what a medical organization can expect with insurance – more... audits. I learned how to carefully process sensitive information. Unfortunately I didn’t have the pleasure of getting to know any given person regularly due to me working at different sites daily, however it was nice to meet new people. – less
Medical Records Field Technician (Former Employee), Phoenix, AZ – March 9, 2014
Cons: none for me
Traveling from medical office to medical office with the opportunity to be familiar with various EMR software and medical environments was fabulous. Exposure to different office cultures was educational and enlightening. This position afforded me the opportunity to work on my own withing the structure of the position and get support as needed on a daily – more... basis. – less
Field Technician (Current Employee), Flint, MI – February 15, 2014
Pros: meeting new people everyday
Cons: temporary position
Travel to scheduled Medical sites and retrieve specific requested documents for requested dates of service by either paper scan, print to scan or EMR flashdrive. I learned how to navigate through several different EMR systems. Management is friendly and easy to get along with. Hardest part of the job is traveling to unknown offices and working by yourself. most – more... enjoyable part was meeting different people and seeing different Medical offices. – less
BUSINESS DEVELOPMENT MANAGER (Former Employee), WEST COAST – May 13, 2013
Pros: large company
THIS POSITION ENABLED ME TO WORK WITH MANY DIFFERENT SALES TEAMS AND SEE MANY DIFFERENT MANAGEMENT STYLES. PROVIDING TRUE VALUE TO THE FIELD ORGANIZATION WITH STRATEGY, FOSTERING COLLABORATIVE THINKING AND A CONSULATATIVE SALES APPROACH INCORPORATING ALL BUINESS LINES. LEADING PRESENTATATIONS FOR END USER CUSTOMERS FOR ROADMAP PLANNING. PLANNING AND – more... DEVELOPMENT FOR NEW PRODUCTS TO BE LAUNCHED GLOBALLY. THE MOST CHALLENGING ASPECT OF THIS JOB WAS COVERING SUCH A LARGE TERRITORY SO THROUGHLY. MOST ENJOYABLE WAS THE COMPANY, PEOPLE AND LEVEL OF EXPERTISE AND SIZE OF PROJECTS DELT WITH. – less