Deckhand (Current Employee), Washington, DC – April 1, 2015
Pros: Employees have fun and work hard equally, 3 chances to mess up before getting fired
Cons: Minimum wage with maximum hours
Each day is difficult especially knowing you wont get paid a lot for working those hours. The only reason I keep coming back to work here at the boats is because I enjoy working with all the marine crew – more... and restaurant staff. The work can be long and strenuous and with little shared knowledge from the higher ups to the junior deckhands. The basic skills are taught by the captains and continued by the mates and senior deckhands, but repair knowledge is kept to individuals to keep themselves useful and prevention of being potentially fired well knowing they're uncooperative to junior deckhands and mistreating them such.
Minimum wage is known when applying, but they expect more work out of the deckhands than what they're being paid for which becomes unfair to the junior deckhands who have to work like first mates but get paid like McDonald employees. – less
Server (Former Employee), New York, NY – February 18, 2015
Pros: meet people from all over the world, make good money
Cons: no breaks, micromanaging supervisors
If you like the water and like to meet people from all over then this is the job for you. You get a 360 view of Manhattan Harbor, from the Statue of Liberty all the way to the George Washington Bridge.
Odyssey, Spirit of Chicago -Crew Lead (Seasonal) (Current Employee), Chicago, IL – February 4, 2015
Pros: free lunch
Cons: some times you dnt get a chance to eat and some breaks are shot
Ive been woking here since 2006 its very fair based upon your work perfomance its a safe enviorment and everyone as a team and every one gets treated as family no matter ethnicty we provide costumer service like no other
Sales/ Customer Service Intern (Former Employee), Chicago, IL – January 12, 2015
While working at Entertainment Cruises I became a better salesperson and a better person. The people I worked with were very helpful and always willing to take on new tasks to help others that were having difficulties and these qualities rubbed off on myself and other coworkers. Management is very experienced, professional and friendly.
Server/Bartender (Current Employee), Chicago, IL – January 7, 2015
Pros: family lunch each cruise
Cons: off season every winter
I've only been working on the Odyssey cruise ship for roughly a year, but it had been one of my favorite server positions over the last 15 years. I was slightly overwhelmed my first few weeks on the ship, – more... as there is so much to do and it is unlike any server position I have ever had. However, as time passed by, I became very comfortable and happy with my job; the staff is super friendly and we all support one another in everything we do. Everyone has one common goal; have a successful cruise each and every cruise. A typical day at work usually involves arriving at least fifteen minutes before the shift starts and immediately sitting down to fold napkins for the cruise ahead of us that evening. At this point management goes over details of the cruise and all positive feedback from the previous one. We get our team sections and begin setting up for the evening. Roughly an hour later, we begin boarding passengers, greet them with a glass of champagne and welcome them to what is sure to be a unique experience. Cruises typically last two and a half to three hours during which we serve a 3-4 course meal and treat the guests like royalty. When the cruise is over, we say farewell and give them a chocolate chip cookie on a stick. Cleanup then commences and we set up the tables for the next cruise. Management is definitely one of the high points of working on the ship; they are fun, colorful, and full of energy. And yet, in so many ways, they mean business when it comes to making each cruise the best it can be. They are always there to help when and if you need them, very proactive when it comes to being on the floor and accessible. As for my co-workers; there's probably roughly 80 employees on the ship at all times, if not more during sold out cruises and everybody works super hard. The kitchen staff has been informative from the get go and pay so much attention to detail. The bartenders make sure each and every drink is absolutely perfect, and if you have a question, they are knowledgeable about the drinks as well. When it comes to my fellow servers and the server assistants, we all work together as a team. There is no such thing as "it's not my job." I want to say the hardest part of the job is going up and down 3 flights of stairs four dozen times daily or even insuring the highest quality of service I can provide as well as the food, but I'm not exactly sure. Each day presents new challenges and its about handling them properly which makes each day a success. I love what I do for Entertainment Cruises, I love that each day is new and different and that I get to be a part of creating new memories for the guests on board. – less
Ticket Booth Rep (Current Employee), Washington, DC – December 13, 2014
A typical day at work consist of getting tickets ready for passengers, checking in with staff to make sure we are okay for boarding, assisting customers with boarding or information about our cruises or – more... vessels. If need be, making transactions for walk ups, as well as covering the front desk when not at the ticket booth window. The things I have learned is on improving everyday more and more on my customer service skill, learning about new systems, office equipment, transferring calls, etc. As for my coworker, they are phenomenal! I work with very enthusiastic and bubbly people! The hardest part of my job would be in a situation that is outside of my hands, I say this because although I always do whatever I can there are few cases where nothing can be done and I do feel bad! The most enjoyable part of my job is the wonderful memories we create for our guests. Whether its a birthday, anniversary, wedding, engagement, or even just a dinner cruise, I love seeing how happy people are when they get off the boat! – less
Fun and Interesting. Magnificent views and great food.
Naval Crew (Former Employee), Chicago IL – December 4, 2014
Pros: free lunches, great work environment, the view.
Cons: extremely short breaks, little to no advancement
The Job entails mostly customer satisfaction and safety. Cleaning and ensuring the ships decks are safe for passengers to move through. You have to know the significance of the lines that hold the ships – more... to shore and in what order they are placed or removed. Management was great. There was no micromanagement and the captain himself would help with set up sometimes. Everyone worked as a team from departure to arrival. The hardest part was ensuring that passengers followed safety procedures. The best part was working with new people all the time. – less
Event Coordinator (Former Employee), Boston, MA – October 15, 2014
I spent my days meeting with clients, detailing events, and coordinating client needs and onboard possibilities. I enjoyed face time with my clients and planning the perfect wedding but the hardest part – more... of the job was definitely saying "no" to simple requests due to Coast Guard and staff restriction. Many of my coworkers were in sales so I learned a lot about the sales and contracting processes. This position will help me further my career in event planning and management, communication, and client services. – less
Dishwasher (Former Employee), Chelsea Piers – October 7, 2014
Pros: fee drinks
Cons: no breaks, long hours
A Day at entertainment cruises is just a normal day. We all have our good days and bad days but the workers at the job all seem to cheer you up. I've learned about sanitation and how to dispose of garbage – more... correctly. The management is kind of backwards. The co-workers are great people , some different personalities I've never seen before but they are good people. The hardest part of the job is washing dishes. Sometimes the count of the people may be 500-600 & all of those dishes are a headache.Overall , the most enjoyable part of the job is the job itself. – less
Wedding Coordinator/ Bartender (Current Employee), Norfolk, VA – October 2, 2014
This is a great company for advancement! After working less than six months, I was considered for another position within the company. There was also an increase in salary and I was able to work both positions.
Productive workplace that also knows how to have fun
HR/Payroll Intern (Current Employee), Chicago, IL – September 13, 2014
Pros: great atmosphere, good benefits
Great workplace if you really want to be involved with a company other than simply working there. The HR department does a great job coordinating activities within the workplace to get to know your fellow employees! There are also plenty of opportunities to get onto the boats at Navy Pier, which is a great perk of the job!
Productive fun work on a boat on the Boston Harbor
Cook (Former Employee), Boston, MA – September 9, 2014
Pros: free lunch
Cons: minimal down time
Typical day at work lots of people happy friendly faces busy but have your down times. What I learned is that people from all around come visit us and enjoy there Bostonian experience by dining with us. – more... The management was awesome they would help you in need of a day off or if something came up with a family member helpful and caring. My co-workers are amazing we had lots of fun but we work as a team to get things done Hardest part is a change over when we have to reset for a cruise that would happen and hour later. Most enjoyable part is meeting all the people from different places that do different jobs. Meeting the people you serve and seeing the customers satisfaction and happy faces. Making someones anniversary just by flowers or congratulating them on there anniversary, birthday, wedding, or engagement. Working with the people I work with and creating food and displaying for all the guest to see. – less
Marketing, and Revenue Management Internship (Former Employee), Chicago, IL – July 19, 2014
A typical day at work can include anywhere from attending to guests to managing the sales team in the back end. I gained better communication and analytical skills during my exeperience. The staff was great and so were the managers. I had a great time working with the people there.
Line cook- (Former Employee), Chicago, IL Navy Pier – May 11, 2014
Pros: free lunch, slow pace, great learning experience, friendly staff
Cons: bad pay
I'd say this was probably the best job I could have had as a first job. The pace is a little slower than at a regular restaurant. The Chefs actually took me under their wing and taught me good things. – more... This is definitely a seasonal job, however. Keep in mind that you are really on a ship, and that you will dock, rock, and see great sights. They were a very rewarding company to work with. Everyone was like a family there. The hardest part would probably trying to walk with heavy trays while the boat is rocking. The greatest part is when there is a buffet. There is less hassle, and you may get to go out and be around the guests. – less