The company is outstanding but only seasonal.
A typical day at work consist of getting tickets ready for passengers, checking in with staff to make sure we are okay for boarding, assisting customers with boarding or information about our cruises or vessels. If need be, making transactions for walk ups, as well as covering the front desk when not at the ticket booth window. The things I have learned is on improving everyday more and more on my customer service skill, learning about new systems, office equipment, transferring calls, etc. As for my coworker, they are phenomenal! I work with very enthusiastic and bubbly people! The hardest part of my job would be in a situation that is outside of my hands, I say this because although I always do whatever I can there are few cases where nothing can be done and I do feel bad! The most enjoyable part of my job is the wonderful memories we create for our guests. Whether its a birthday, anniversary, wedding, engagement, or even just a dinner cruise, I love seeing how happy people are when they get off the boat!