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38 reviews

Entertainment Cruises Employer Reviews

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Fun workplace - lot of logistics
Event Coordinator (Former Employee), Boston, MAOctober 15, 2014
I spent my days meeting with clients, detailing events, and coordinating client needs and onboard possibilities. I enjoyed face time with my clients and planning the perfect wedding but the hardest part of the job was definitely saying "no" to simple requests due to Coast Guard and staff restriction. Many of my coworkers were in sales so I learned a – more... lot about the sales and contracting processes. This position will help me further my career in event planning and management, communication, and client services. – less
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This Company Is An OK Company
Dishwasher (Former Employee), Chelsea PiersOctober 7, 2014
Pros: fee drinks
Cons: no breaks, long hours
A Day at entertainment cruises is just a normal day. We all have our good days and bad days but the workers at the job all seem to cheer you up. I've learned about sanitation and how to dispose of garbage correctly. The management is kind of backwards. The co-workers are great people , some different personalities I've never seen before but they are – more... good people. The hardest part of the job is washing dishes. Sometimes the count of the people may be 500-600 & all of those dishes are a headache.Overall , the most enjoyable part of the job is the job itself. – less
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Great Company for advancement
Wedding Coordinator/ Bartender (Current Employee), Norfolk, VAOctober 2, 2014
This is a great company for advancement! After working less than six months, I was considered for another position within the company. There was also an increase in salary and I was able to work both positions.
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Productive workplace that also knows how to have fun
HR/Payroll Intern (Current Employee), Chicago, ILSeptember 13, 2014
Pros: great atmosphere, good benefits
Great workplace if you really want to be involved with a company other than simply working there. The HR department does a great job coordinating activities within the workplace to get to know your fellow employees! There are also plenty of opportunities to get onto the boats at Navy Pier, which is a great perk of the job!
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Productive fun work on a boat on the Boston Harbor
Cook (Former Employee), Boston, MASeptember 9, 2014
Pros: free lunch
Cons: minimal down time
Typical day at work lots of people happy friendly faces busy but have your down times.
What I learned is that people from all around come visit us and enjoy there Bostonian experience by dining with us.
The management was awesome they would help you in need of a day off or if something came up with a family member helpful and caring.
My co-workers are – more... amazing we had lots of fun but we work as a team to get things done
Hardest part is a change over when we have to reset for a cruise that would happen and hour later.
Most enjoyable part is meeting all the people from different places that do different jobs. Meeting the people you serve and seeing the customers satisfaction and happy faces. Making someones anniversary just by flowers or congratulating them on there anniversary, birthday, wedding, or engagement. Working with the people I work with and creating food and displaying for all the guest to see. – less
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fun work place
Server (Former Employee), Washington, DCSeptember 9, 2014
Pros: great food
Cons: not enough hours to go around
a typical day at work was like being at a cookout or night lounge due to all the music and loudness as well as all the guest and employees singing and dancing
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Great culture and experience
Corporate (Former Employee), Chicago, ILJuly 31, 2014
Pros: management, autonomy
Cons: monotony, little room for growth
Great culture, fun management, little room for growth because the company is small, but I would work there again in a heartbeat!
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Dont even Bother
Deckhand/Security (Former Employee), New York, NYJuly 26, 2014
Pros: free cruises
Cons: everything else
Hostile work environment, racist and bias supervisors. Favoritism plays a major part in this company. Avoid working for them at all cost!!
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Productive and decent place to work at.
Marketing, and Revenue Management Internship (Former Employee), Chicago, ILJuly 19, 2014
A typical day at work can include anywhere from attending to guests to managing the sales team in the back end. I gained better communication and analytical skills during my exeperience. The staff was great and so were the managers. I had a great time working with the people there.
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Great for Newbies to the Food Industry
Line cook- (Former Employee), Chicago, IL Navy PierMay 11, 2014
Pros: free lunch, slow pace, great learning experience, friendly staff
Cons: bad pay
I'd say this was probably the best job I could have had as a first job. The pace is a little slower than at a regular restaurant. The Chefs actually took me under their wing and taught me good things. This is definitely a seasonal job, however. Keep in mind that you are really on a ship, and that you will dock, rock, and see great sights. They were – more... a very rewarding company to work with. Everyone was like a family there. The hardest part would probably trying to walk with heavy trays while the boat is rocking. The greatest part is when there is a buffet. There is less hassle, and you may get to go out and be around the guests. – less
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Professional Summery
Account Manager / Groups Marketing Specialist (Former Employee), Boston, MAApril 17, 2014
One of the most amazing and learning opportunites presented to my professional development. A desire to further my career and change the chapter in my life was a driving force. Also, actively recruited to the New England Aquarium seemed like the right decision at the time. I have been working with a non profit enviornment for over five months and realize – more... that I am more of a .com mentality and wish to have this align with my future opportunities. – less
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good hours
Customer Service Representative (Former Employee), Chicago, ILApril 14, 2014
Pros: good hours
Cons: no job security.
enjoyed the set schedule and bonuses that were offered every week.
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Incredibly fun environment with positive and productive teammates.
Call Center Sales Associate (Current Employee), Chicago, ILApril 3, 2014
Pros: positive atmosphere, flexibility, incentives, etc.
At Entertainment Cruises, we lead each day with an identity statement. We are inspired by a commitment to excellence and dedicated to creating unforgettable memories. Every day I try to better myself as a sales associates and create an enjoyable experience for customers aboard all of our cruises.

The call center is fun and engaging with quizzes and – more... games. Even through strenuous moments we are always there for each other, managers included. And most importantly, it never affects our customer service. Every day I have a goal to reach in order to make today better than yesterday. Over the years, by working with this company, I've learned the importance of working with a team and hard work. I've also learned how to continually improve and be open and honest with my teammates. – less
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Fun Energetic
o Server (Former Employee), Washington, DCFebruary 7, 2014
This is a upbeat fun and exciting place to work. We sing we dance we just ensure that every guest has a great experience as they dine on the cruise ship.
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Fun work environment, bad management
Assist Captain and First Mate (Current Employee), New York, NYJanuary 27, 2014
Pros: good views if city
Cons: no breaks
Fun work environment, nice co workers, poor management that doesn't care about employees.
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Enjoyable work environment
First Mate (Former Employee), Washington, DCJanuary 26, 2014
Enjoyable work environment in a team oriented setting. Lack of job security was the only pitfall of this career.
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Entertainment Cruises is the company that provides dinner and party boat rides around New York.
Guest Services Supervisor (Former Employee), New York, NYNovember 21, 2013
Pros: being able to cruise on boats, great parties for employees, friendly coworkers and fair management.
Cons: during bad weather you are vulnerable to whatever mother nature releases, no hours during the cold weather, really long days during summer and working on holidays.
The company has different departments. The corporate office, the guest services box office on the pier, and the boats themselves. Each department has different divisions as well.
I was employed with the guest services. We sold tickets to the boat rides from the box office on the pier, printed and distributed the tickets that the guests picked up before – more... boarding time, and at the end of the shift did a lot of paperwork (receipts-vouchers-coupons,etc)
We worked as a team. The summer months are busy, there are long lines for the boat rides and many tickets to work on. During extreme heat it would get uncomfortable as we couldn't feel the air conditioner. People would become rude at times. You must have patience. Especially during late boat parties some guests would already arrive intoxicated to pick up their tickets. It's a fun place to work if you truly enjoy people, boats and outdoor weather. The winter months there are hardly any boat rides so you do not work, which means you do not make money.
The company does not offer benefits or paid vacations. Also, you must work weekends and holidays. At times there are 3 hour breaks in between the boat rides so the day feels very long because of it. Since you are working right at the water, you will feel the effects of the heat rainy season, and the bitter cold at wintertime.
The company does allow employees to cruise at a discount. They have parties for the employees to give out rewards for excellent performance. Holiday parties were great, good food and drinks.
Most of the staff are very friendly and if there is ever a problem they do try to help you work it out.
Overall I had a great experience at Entertainment Cruises and enjoyed my employment for the 2 and half years I worked there. – less
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i feel honored to be with a company like this one
Server Assistant (Current Employee), Chicago, ILNovember 4, 2013
Pros: free gourmet food for lunch
Cons: very very short breaks
I love going to work, the crew is so nice.. the people are friendly. And the management is amazing. Literally the managers have been working there for year, and they still serve the customers. I just think that that take commitment and humility
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Great staff and fun atmosphere to work in
Reservation Sales Representative (Former Employee), Chicago, ILSeptember 15, 2013
Great company to work for. Everyone was very helpful. The customers were nice to talked to.
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Fun Environment
Server (Former Employee), Norfolk, VAJuly 18, 2013
a fun environment to be in, customers and staff are friendly.

About Entertainment Cruises

Entertainment Cruises Mission- Inspired by a commitment to excellence, we create unforgettable memories. Entertainment Cruises – Read more

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