At the beginning it was fun and full of promise - because of poor Operational management it declined.
Pros: ceo is approachable and caring for his employees.
Cons: operations is not being handled as it should be.
Rather than moving slowly and putting out products with quality, they tried to meet numbers to satisfy a very aggressive sales goal for investors. Retention is not as high up on priority lists as it should be. Setting out to gain customers that will ultimately be dissatisfied is not the proper way to keep a viable business.