Fun work environment, until it feels like jail.
Technical Problem Solver (TS) (Former Employee) – Madison, WI – July 29, 2017
It's a great job if you live alone and you enjoy that. The hours make it hard to meet people outside of work, and at work you only talk about work. If you already live in the area and know people to hang with on weekends, then this is a total non-issue for you. Most people move in from out of state though. Management is key. You need to know everyone you are working with. Office mate, neighbors, team lead, experts, your customer teams, their boss, etc. The wiki system they use houses a ton of amazing information, especially when you first start. You can't rely on it alone though since there's not enough hours in the day. The people there are great and the culture is rather diverse. Things do tend to have a spin towards the nerdy side (it is a software company after all). The hardest part at all levels of tenure is keep pace with all of your customers. One drop can lead into cascading failure, which is unacceptable at a hospital environment. So you learn how to time manage, make plans/deadlines, and coordinate separate groups at the same time. I learned a lot about the job, Epic, its customers, and how to self myself over time. They start you running on your feet, but they want you to succeed and will reach out to make sure you do.
People are great, food is great, the whole atmosphere is great
Hours are terrible, hard to get useful help with issues