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Epicor
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51 reviews

Epicor Employer Reviews

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Supportive office culture combined with rewarding work
Corporate Sales Support Analyst (Current Employee), Irvine, CANovember 22, 2014
Great place to work, if you're willing to put in the time and effort to perform your best at what you're doing.
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Fun environment
Business Development Representative (Former Employee), Minneapolis, MNNovember 17, 2014
Typical day included 50-70 outbound calls for business probing. You would work hard for 30 mins then you defuse by getting something to drink, walk a lap, toss a ball with an associate, all taking about 5mins, then back on the phones again doing the same thing.

I learned that allowing some freedom in a work environment created a boosted collective – more... spirit of those working. Inside sales can be tough, so any way you can build camaraderie among associates, fostering a positive view of management, should be looked at, no matter how "out of the box" it seems.

The management was a two-headed monster. On one floor it acted like my previous paragraph. On the other floor, it had a much more negative vibe. Strict quotas on statistics that didn't guarantee sales was one glaring issue. Even if an employee was closing more sales than their peers, if certain metrics were not met, termination was eminent, so we had two different incentives pulling in two opposing directions; make more money or keep your job. Not a good mixture.

Most of my coworkers were great to work with. I truly enjoyed working with them.

But, the hardest part of the job was truly the pay. It was a very low wage, with a low incentive to close a sale. There simply was no real monitary reward for working there.

The most enjoyable part of this job was getting to communicate with C level executives and other division and regional leads who knew the value of what we had to offer, and then have a conversation on how we could better streamline their business. – less
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Stressful environment where retaliation is common.
Credit and collections Representative (Former Employee), Austin, TXNovember 3, 2014
Pros: the employee's are great people
Cons: expensive healthcare and management need training.
Management is not trained on what they can and can not say to the employee. There is no room for advancement as the management teams will not release you from present positions and will only promote the favorites regardless of experience or expertise.
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Productive an visionary company
Senior Software Engineer (Current Employee), MonterreyOctober 23, 2014
Pros: good installations, facilities and work environment.
Cons: salaries are still lower against other it companies
Epicor is a great place to work. It is always looking to improve, customer focused and with great future plans.

The management is good, the work environment is one of the most valuable reasons I've stayed here all these years.
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Fun place to work, Great enviroment
Level 1 Technical Support (Current Employee), Newburgh, NYOctober 22, 2014
Everyday had a challenge
Enjoy working under stress
Enjoy working with team
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Nice work enviroment.
Material Administrator Coordinator II (Current Employee), 4809 Freidrich Lane Austin TXSeptember 23, 2014
Good people to work with, managment poorly manage their people.
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Good Benefits and Compensation but poorly managed
Customer Account Manager (Former Employee), Austin, TXMay 27, 2014
Pros: benefits
Cons: poor management
I worked for Epicor for 8 years 6 while it was Activant and 2 under Epicor. When the merger happened everyone was excited on the Activant side until we learned the management core was going to be from Activant. While benefits improved the management team did not. Very high pressure in sales on a day to day basis. While my direct manager was fine upper – more... management was all over the place and made promise after promise that were not kept. We must have changed our sales training and sales tactics 3 times in 5 years. Very hard to adapt. – less
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Great people and management to make yourself a better employee.
Business Development Representative (Sales) (Current Employee), Minneapolis, MNMay 19, 2014
Pros: food and games are held during the work week
Cons: short breaks
Requirement of 55+ phone calls.
Learned to speak to high level executives and develop relationships.
Management is always helpful and looking to improve your skills.
Co-workers come from many different cultures and ages.
The hardest part of the job is getting through to prospects to create leads
The most enjoyable part of the job is the management and – more... the ability to ask them anything. – less
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Dont do it
interviewed (Former Employee), irvineApril 29, 2014
I interviewed with these IT guys a years ago. The big guy had such a bad attitude and the other little guy was high on something, who knows what but wow, i am so glad they didnt pick me because look one year later they are looking again. the big guy kept saying how the IT director know him from before thats how he got his job. make sure the money is – more... worth the hassle because meeting these two guys i know it was going to be alot of it – less
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Great place to work.
Manager, Point-of-Sale Data (Current Employee), Dublin, CAJanuary 15, 2014
Pros: consistent managers
Cons: benefit package.
I've had great managers for 21 years. Lots of flexibility.

Locker rooms and workout room are a big plus.
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Cold Calling, redundant tasks
Business Development Representative (Former Employee), Minneapolis, MNDecember 21, 2013
Pros: great people
Cons: pay, job responsibilities
Epicor is a fun environment with great people at the company. The work however is quite redundant everyday. You call people none stop every 90 days so this can lead to angry people on the other line who feel pestered by Epicor employee's.
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Good place to start out.
Associate Customer Account Manager (Current Employee), Minneapolis, MNDecember 2, 2013
Pros: accepts people with low experience
Cons: culture is dominated by young males
Epicor is a good starting point. There is definitely upward mobility and a fun culture.
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A great company to work for
Senior Project Manager (Current Employee), Yardley, PAOctober 29, 2013
This company and my team are incredible in their culture and camaraderie.
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Worked with a lot of great people.
Software Development (Former Employee), Austin, TXOctober 24, 2013
Company has flexible work schedule. Great co-workers. Constant layoffs lead to unproductive work environment.
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Acceptable company
Quality Assurance Analyst (Former Employee), Denver COOctober 21, 2013
Pros: casual attire
Cons: no bonuses or salary increases
Advancement opportunities are difficult to come by. Salary increases are non existent.
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Neutral place to work
Financial Service Representative (Former Employee), Austin, TXOctober 14, 2013
Pros: flexible work hours
Cons: poor management and lack of training.
This can be a nice place to work but it can be non enjoyable at times. The workplace is a laid back environment that has alot of activities throught the week. However, at times that are special projects that require training to get the job done right which lack no training to complete. Management has no idea in how to run the department and create a – more... business environment. – less
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Software, Hardware peripherals, Business Accounting and daily walks
Accounting Software Support Technician (Current Employee), Salt Lake City, UTOctober 11, 2013
Pros: co-worker and management support, a great place to work. family friendly.
Talk to customers on the phone.
Identify customer computer or Business Accounting problems and work to solve issues.
Work to solve multiple business issues in Retail Sales, Inventory, Accounts Receivable, Accounts Payable, General Ledger, Computer software updating and backups.

Working with computers and customer business applications allows for opportunities – more... to learn and assist with new issues from day to day.

A team effort with employees that share the common good of the customer. – less
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fun company
Technical Support Analyst (Former Employee), Irvine, CAOctober 3, 2013
It was a nice place to work until they had me train my replacement.
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Great place to work
Business Operations Coordinator II (Current Employee), Austin, TexasJuly 29, 2013
Pros: great work life balance
Cons: end of month mandatory work
Very lacksed enviroment, Fun work place. management is very involved but at the sametime lets you do your job as requiered of you, Very approchable. Co-workers are great and fun to work with, Hardessed part is the end of month mandatory working even on new years eve.
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Great Company to work for
Sr. Implementation Consultant (Former Employee), Irvine, CAJuly 10, 2013
Very flexible allowing for self management in most consulting functions.

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