Medical Records Technician - Baltimore/D.C Metro Area
Episource LLC. - Baltimore, MD

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Job Title: Medical Records Technician

Exempt Status: Non-Exempt

Division: Chart Recovery

Reports to: Director, Chart Recovery

SUMMARY: This is a temporary non-exempt, hourly, position and will be based out of our Orange County office and report to the Director of Chart Recovery. This position performs the acquisition of medical records in a digital format from various offsite provider offices and facilities.


  • Retrieves medical record information from Provider offices and facilities through pulling, breaking down, copying/ scanning, indexing, assembling and uploading medical records into an image data management application
  • Uploads all retrieved charts and applicable forms to company server daily
  • Completes daily productivity and progress log
  • Prepares, receives and submits forms, documentation and correspondences
  • Communicating with medical personnel to confirm scheduled appointments
  • Face to face interaction with medical personnel during onsite provider office and facility visits
  • Additional duties as necessary to meet the obligations of our clients


  • Minimum 3 years of strong office/customer service administration experience required
  • Some medical terminology
  • Entry level understanding of healthcare administration
  • Basic understanding of HIPAA and PHI
  • Basic navigational knowledge of electronic medical record applications such as Epic
  • Basic understanding of project management methodologies and key terms
  • Must have excellent time management skills, be highly organized, self-motivated
  • Maintain a high level of productivity and confidentiality
  • Excellent customer service, problem solving skills and attention to detail
  • Strong knowledge of computer based systems such as Excel, Word, and the Internet with the ability to quickly learn new systems
  • The ability to follow through timely on tasks is essential
  • Possess excellent written, verbal, and interpersonal communication skills
  • Team oriented and leadership skills
  • Must possess initiative; tact; poise; neat personal appearance; physical condition commensurate with the requirements of the position
  • Some travel required. At times travel within a 30-50 mile radius is expected


  • HS Diploma/GED required; preferred AA or higher degree or equivalent job related experience
  • Registered Health Information Technician (RHIT) certification a plus


While performing the duties of this job, the employee is frequently required to stand, walk, sit and lift. The employee must lift, carry and/or move up Scanner and Laptops, weighing up to 30 pounds. The Employee must have the ability to engage in repetitive motions such as copying and scanning medical records. Specific vision abilities required by this job include color vision. Requires prolonged sitting, some bending, stooping and stretching, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

Episource, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Episource, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Episource, LLC expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Episource, LLC employees to perform their expected job duties is absolutely not tolerated.

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About this company
Episource is a knowledge process management company that offers flexible, high quality solutions for the healthcare and property management...