Data Entry Clerk (Current Employee), Fort Worth, Tx – May 11, 2013
Pros: no micro managing.
Cons: healthcare, pay, management, advancement.
I don't understand how Equifax has so many great reviews, this company is a multi billion dollar company that does not value nor have respect for their employees. They mostly have temps working there which makes it harder for anyone to advance to a higher position or even getting hired permanently, management has favoritism towards some, so having the – more... chance to advance is not possible, unless you like to kiss a**. A typical day for me consists of processing about 3000 loan forms a day, its not a hard position but it is a repetitive one, and gets very boring. I have learned how to type faster and use the 10-key as well. The worse part of this job I would have to say is management. They do not value or treat its employees with respect. They are rude and unprofessional, especially asst, managers and the manager itself. Co-workers are great, I have no complaints about them. The hardest part of this job is just dealing with management. And the only thing I like about this job is that we are not micro managed, so we can get up at any given time for a quick break, and its a relaxed enviornment. All in all, this company is a mediocre one, the pay is ridiculous considering how much work we do, and the health benefits are a joke. – less
Fullfilment Specialist I (Current Employee), Fort Worth, TX – May 11, 2013
Pros: can listen to cds on your computer, sometimes get hour lunches, manage your own breaks
Cons: boring, bad management
The temp agency and Equifax have been working together for so long that they don't hear what we, the people that actually keep this place running, has to say. There is a lot of favoritism here, hints the people that recieve incentives every month are the same people, with one or two lucky new people to recieve it every few months. They are able to keep – more... their incentives every month and their high production scores because they are trained in other areas that most of the department isn't. There are temps that have been here for 5+ years, but those are the favorites. There is only a handful of full-time workers here so if you're looking for a permanent position, chances are slim. I've seen a lot of new faces in the past year of working here. The turnover rate is horrible. People have been dying off from Equifax like the plague. The job gets boring. The leads are on youtube when form volumes are high or too busy trying to watch the employee's every move, when they should be helping the processors if they don't have anything else to do. If there's a question or issue, they want you to speak to your team lead first, but the team leads don't respond to emails and the assistant manager doesn't care. During the holidays you'll be bumped down to part-time hours because the volume is low. Be prepared to get sent home early A LOT. The temp agency tells you to be available for an 8 hr shift BETWEEN Xam-Xpm, but I guess Equifax thinks you are supposed to work a 13 hour shift if volume is high. If you have a child/children, make sure you have someone who can watch your child/children 24 hours a day. As a matter of fact, you might as well give your child up for adoption working here. I, personally, don't have a problem helping out where needed, but when your team lead won't email you or stop by your desk until 10-15 min. before your shift ends to ask if you will stay later, it's a problem. That is not enough time to try and make arrangements, but they still expect you to stay. You'll become a favorite here as long as you're hitting incentive, but be careful who you talk to because if the co-worker you associate with isn't a favorite, you'll notice changes in their (management's) attitudes towards you. The best thing for you to do working here is keep to yourself, don't make any friends, and hold your bladder all day to make sure you hit your weekly goal. Unfortunately, even then they'll still find something to pick on. – less
Team Leader (Former Employee), Saint Petersburg, FL – May 8, 2013
Pros: great medical benefit
Great people and a very nice place to work. Make outbound phone calls for Fraud Prevention, we would call customer to verify Credit Cards purchase to prevent identity theft; we would leave a message if no answered, and give time to the customer to call us back, if not we would tried to contact the customer again.
Client Service Representative (Former Employee), Cincinnati, OH – May 1, 2013
Pros: close to home
Cons: short break
this was a great company to work for •Obscenities, discriminatory language, or other language not suitable for a public forum •Advertisements, "spam" content, or references to other companies, offers, or websites •Email addresses, URLs, phone numbers, physical addresses, or other forms of contact information •Critical or spiteful comments on other reviews – more... posted on the page or their authors – less
Data Entry Operator (Former Employee), Southfield, MI – March 15, 2013
Evaluated insurance policies for one of the top insurance companies. Reviewing and auditing policy. Evaluate job application for potential new employees and training them once hired. This was a great job experience and I enjoyed working here.
Customer Service, Data Entry/Processing Clerk (Former Employee), Memphis, TN – March 9, 2013
Pros: customer service
Cons: getting all the specs. for insurance companies
Handled incoming calls on a person-to-person basis from insurance agents in the Mid-south. Scheduled their clients for insurance physical exams. Proof-read finished exams to make sure the met specific requirements. Entered information into computer data base, then mailed exams to proper insurance company. My manager was very helpful in teaching me what – more... to look for and where to look for the specs., The hardest part of my job was trying to get a proper time for the client physical exams, before their time ran out. The customer service was the best part. – less
Data Entry (Former Employee), Grand Rapids, MI – February 12, 2013
Cons: lunch break
I really enjoyed working there during the duration of my time. I was able to advance greatly in my accuracy of my data entry skill. My coworkers were fun and easy to get along with. The only thing I didn't like was at lunch there was only one phone to use that we all had to share during that hour.