Pros: Healthy and happy work environment
Cons: Daily stress, just part of the job though.
Lots of phone calls, paperwork and at times felt like I was babysitting. Through all of that I learned individuals personalities, customer and employee, and used that to get the best production and satisfaction for the benefit of all. Hardest part of the job was dealing with, for whatever reason, an angry person until the problem was resolved and they could go on either happy, understanding our situations or both, never let them walk away mad. That in turn was also the most enjoyable part of my job. I believe the better than average production of the department profited the company. I also know first hand and believe all of that left when I did.