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Equity Residential
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60 reviews

Equity Residential Employer Reviews

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productive fun work place, friendly environment
Maintenance Technician (Former Employee), Largo, MD – July 25, 2012
Pros: on site living, helpful and friendly co-workers, excellent work benefits
Cons: some long days
atypical day at work is fast paced, trying 2 complete service repair orders and or turnovers of the residental units in a timely matter.
what i learn is how to work proficiently with new people, minds and ideas constantly.
the management of the property was professional and friendly.
the hardest part of the job was leaving.
the most enjoyable part was – more... living on site – less
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Wonderful Management they take good care of their employees
Sr. Leasing Consultant (Former Employee), Burbank, CA – July 19, 2012
Pros: felxible lunchs and good benefits
Cons: process for advancement
A typical day at work included opening up the office and walking the property to ensure that it was up to company and compliance standards. I would then see to anything that needed attention. Once that was done I was ready to start my work day which consisted of administrative work, touring and resident relations. I’ve been in the property management/ – more... leasing field for about 5 years so the objective is pretty much same all over however, I've learned how to navigate and operate MRI and RentSentinel (Equity’s leasing software). I also learned how to run and operate a 141 unit building with little to no supervision. Management as a whole was great, it was very structured; they offered a lot of training and support in for your title. I worked in a very small office with just the property manager and myself however, with her ever changing schedule that left me to work alone quite often to run the building in her absence. The hardest part for me was negotiating renewal rates for a few residents that experienced higher than normal rent increases because the company had tough restrictions on what numbers were negotiable. The most enjoyable part of my job was touring the community with the prospective resident(s); I enjoy meeting new people and assisting them with their search for their new apartment home. – less
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Challenging and Productive Working Environment
Customer Support Assistant (Former Employee), East Providence, RI – July 16, 2012
Pros: great work environment, discount on apartments, long breaks
Cons: no commissions
Working for Equity Residential was such a rewarding experience. I worked as a Customer Support Assistant and gained the basic fundamentals of Property Management. Unfortunately, I was laid off back in February. As much as it's an unfortunate circumstance, I'm grateful to have had nine months experience. The sense of teamwork and family is unlike anything – more... I've ever been apart of. We work together to make sure the work gets done and the residents are very satisfied. I would highly recommend to anyone interested to fill out an application. As much as I would have loved to grow with the company, I am not giving up and will once again work in Property Management. – less
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Great Place to Learn the Industry
Floating Assistant Manager (Former Employee), Portland, OR – July 13, 2012
Pros: extensive training
Cons: catty staff and poor office politics
Equity Residential has great training but unfortunately management leaves a lot to be desired.
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DON'T DO IT !!!!!!!!! DON'T DO IT !!!!!!!
Leasing Consultant (Former Employee), Northwest Region – July 13, 2012
Pros: benefits and pay was decent.
Cons: please see above
I was recently a leasing consultant for Equity Residential. I was with the company for 3 years. Prior to accepting the position I read all of the horrible reviews, but desperatly needed a job. There is a pervasive culture of racism and bullying that is ENCOURAGED by management. I had to find out the hard way that all of the reviews I read were 100% – more... TRUE. All levels of management have created an environment that mimmicks high school. If you are with the "in" crowd you can be rude, mean, unprofessional, and NEVER get into trouble. If someone in the "in" crowd doesn't like you, they all don't like you. Regional manager and AVP are active participants in the HORRIBLE culture that is pervasive at Equity Residential. I am a sales professional who has been in the business for over 20 years. This is the FIRST time I have ever felt compelled to write a review on any company I have ever worked for. I have appealed to corporate in Chicago to go under cover to see what REALLY goes on at their properties. Of course they won't as they view negative reviews as the rantings of disgruntled employees. Not the case. This company is SICK. All you have to do is read the reviews on numerous sites which encompasses employees from all across the country and you will see a common thread. IF YOU DON'T MIND BULLYING, RACISM, BEING OVER WORKED, OVER WHELMED, COMING TO WORK EVERY SINGLE DAY WONDERING IF YOU ARE GOING TO BE FIRED, NO CONSISTENCY WHEN IT COMES TO PUNITIVE ACTION ETC...THEN THIS IS THE PLACE FOR YOU!!!

By the way, for those of you who are wondering why I stayed for three years in spite of everything..the answer is simple. I needed the benefits as I have a degenerative disease which requires constant medical care. However, STRESS triggers flare ups for me and my doctor told me that this job was literally killing me!!!!! – less
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I would rather have a tape worm
associate (Former Employee), Rancho Cucamonga, Ca. – July 12, 2012
Cons: everything you can imagine
This Company is horrible, trust when I say they could careless about the residents, half the people in the office are rude or dumb, barely know their colors let allow how to put in a work order. For the love of baby Jesus, run from this company......
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Great sense of Community.
Leasing Consultant (Former Employee), Phoenix, AZ – July 11, 2012
Pros: training provided for advancement
Equity is a great place to work. In addition to the fabulous benefits, and great compensation, they are continually looking to provide the best possible experience for their residents and employees. I have thoroughly enjoyed working for the company and the staff at my property has been wonderful. They are all very knowledgeable and motivated individuals.
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Find something better
LC (Former Employee), DC area.. – June 24, 2012
Pros: good health benefits..
Cons: staffing issues, condescending management, no growth potential
I was with Equity for years. Trust me, this company does not care about its employees or residents. As an employee, be prepared to be overwhelmed with task after task and expected to be perfect at all of them. If you don't measure up to these impossible standards..look for another job. They will low ball you on your pay, unless you know what to ask – more... for.
Unless you are a property manager, you will work every weekend.You will work every holiday. And during natural disasters, like hurricanes, blizzards and earthquakes. The residents will treat horribly and your management will not back you up.
There is no room for advancement. The job you start at will be your job until you leave. There are only two positions in the office: Leasing Consultant or Property Manager. And EQR will not promote a LC to a PM unless they like you.
Believe me, there is something better out there. Notice the turnover...employees are not happy. – less
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Emade – July 3, 2012

I am agree with this comment because I already work in equity and I cannot get any promotion , the reason is because my bosses they have less professional qualification than me and they blocked me .

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Over all rating
Customer Service (Former Employee), Fort Lewis, WA – June 18, 2012
Pros: great people and great benefits.
Cons: having to leave.
Everyday was always very busy, answering the phones, talking to residence, creating work orders, maintaining excel spreadsheet for the P1, and creating the schedule for maintenance workers. The hardest part of the job was leaving. I enjoyed all of my co-workers, when there was down time we all had allot of fun.
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professional in management
Compliance Inspector (Former Employee), Fort Lewis, WA – June 4, 2012
Pros: paid vacation / holidays health benifits
a company with opportunity to grow and to be engaged to make a difference and to grow as a person.
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Excellent Employer with room for growth
Property Manager (Former Employee), City View at the Highlands, Lombard, IL 60148 – June 4, 2012
Pros: excellent training/trainers
Cons: all properties in the midwest were sold
I held many positions with Equity Residential in my ten years of employment. I loved working customers daily. It was wonderful to have so many opportunities at a workplace. I trained classes as needed and attended as well.
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Typical day
Maitenac Technician (Current Employee), Orlando, FL – May 16, 2012
Get in check dumspsters clean the front,once full staff is in they assign me to a unit and I will paint and punch ouy. I have to make it ready for move in, I do not like painting, I do it if necessary.
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Great working environment. Challenging.
Assistant Property Manager (Former Employee), Manchester, NH – April 23, 2012
Great responsibility. Rewarding career field. Looking to get back into this type of work.
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You do not want to work here...
Technical Support Specialist (Former Employee), Westshore Blvd. Tampa, FL – April 17, 2012
Pros: steady paycheck and benefits
Cons: horrible supervisors and management staff, mandatory overtime, constant schedule changes
They treat employees horribly at Equity in Tampa. They do not want you to have any life outside of the office, and demand mandatory overtime with little (or sometimes no) notice. If you have another job, school, children, or any other commitment, they will make sure your job gets in the way of it. I did not learn anything new here, and felt like I totally – more... lost my edge in the industry after going without continuing education for so many years. The only enjoyable part about working here was being around some of my co-workers. Over the last 22 years, this was the only job that I literally dreaded going to every single day. – less
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Overall a Great place to work
Concierge (Current Employee), Arlington, VA – April 16, 2012
Pros: my schedule
I enjoy my job
the company seem solid
I have a great group of co-workers
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Large fast paced enviorment
Maintenance (Former Employee), Everett, WA – April 9, 2012
Pros: large fast pace company, learn a lot from the training programs
Cons: pay
The company in itself is large. I found myself being a number and with the amount of employees you became a number and it was difficult to stick out. I worked at a location that had 375 units. I was able to learn a lot from their training courses that they offer but they pay just wasn't enough to keep me there. My family was growing and I needed more. – more... The benefits were great though. Paid insurance, 1 week vacation as soon as you start and sick time. – less
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Productive and fun place to work
Customer Support Assistant (Former Employee), Riverside, RI – March 16, 2012
Pros: exceptional customer service, teamwork
I thouroughlly enjoyed working for Equity Residential. I had the opportunity to develop the basic skills of a Customer Support Assistant. I had a wonderful team who strived to help me grow in the company.
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Apartment Leasing
Leasing Consultant (Former Employee), Pembroke Pines, Fl – February 27, 2012
Pros: large organization, emphasized on growth
Cons: mass layoff
I truly enjoyed working here, I was promoted shortly after to a much large apartment community, and earned being the PM's right hand. Managed my client list, build rapport to be set apart from the competition.
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Don't Fall For Their 10 Ways To Be A Winner
Property Manager, Assistant Property Manager (Former Employee), Orlando, Fl – February 26, 2012
Pros: they have multiple locations
Cons: success depends on who you know in the company
Equity does not care about their employees, only about keeping intimate friends employed regardless of their performance
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Canned – February 13, 2013

I agree. 80 percent of employees from my area were from the same town. Happened to be the town the Regional Manager was from. Coincidence

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Liked very well by the residents. Never had a call back on his work.
Maintenance Tech. (Former Employee), Bayside @ the Island – November 17, 2011
Pros: love repairing peoples things.
Cons: did not like being on call.
Some one who cared very much about his work, and showed it. Always had a smile. People liked Joe very much.
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jobless – May 1, 2012

This company is full of, they have their pick up people who they want to hire.

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About Equity Residential

Equity Residential (EQR) is a real estate investment trust (REIT). EQR is focused on the acquisition, development and management – Read more