It is not a serious place to work.
Customer Service Agent (Former Employee) – Orange Park, FL – May 23, 2017
As a professional taking a job there was mainly for my convenience to home. Retired so the type of work I was doing was not the issue with me. Overall the company has very unprofessional management. Employees are allowed to be rowdy while you are on the phone with a serious problem the customer is having and they can hear all the loud yelling, clapping of hands and just mainly rude behavior and noise. A customer told me I should report the noise in the background to my manager, I did, his response was, it is a call center what do you expect,,,,certainly not that. If it is a first job go for it. Not enough direction for the issues you may be having a problem with. I and a few others were sent home on a Friday with no explanation why. A surprise to me, I was doing very well at the job, had an issue with one area but no real assistance in clearing up the problem.