Thank you for taking the time to share your observations and feedback regarding some challenges you are experiencing at your community. Our person-centered care model is all about putting our residents first, and we surely know we must do the same with our very dedicated workforce, hence the "total rewards" approach to benefits you cited. Through our Erickson Values line, current employees may reach out for further discussion to address specific issues in their personal work experience. We consistently encourage these avenues for candor and progress and hope you will access them as best serves you.
Glad you are having such a positive experience at our Linden Ponds community. The scholarship opportunities for our wait staff across all our communities is a tremendous benefit we hope more and more students can take advantage of. Thank you for time and effort you are putting into your job-that's what really makes the difference for our residents-a caring and engaged staff.
Thank you for sharing your story of growth and opportunity at Erickson Living's Fox Run campus. We're happy to share your experience as we continue to grow and provide even more for our terrific employees!
Thank you very much for sharing your experience at our Highland Springs community in Dallas, TX. The position you held in being the first line of care for our residents is key to the relationships that make Erickson Living so special, and we are grateful for your time. We agree, the team at this community are strong leaders who genuinely care about their employees and approach our campus with sleeves rolled up every day.
We are appreciative of your 4 years of service to Erickson, especially the care that you provided to our residents, which seemed to be much returned to you. It's disappointing that you left with some obvious negative impressions, that we will share with leadership at your community for appropriate follow-up.
Thank you for your feedback about our Eagle's Trace community. Our residents were very fortunate to have your focus on putting their needs first. We're also happy to hear that you experienced consistent and strong safety and patient care values. Undoubtedly, the pace is fast, and demanding, so a team environment with everyone working together is key to delivering on our promise to help our residents live better lives every day.
Thank you for your candor regarding your recent employment experience at one of our communities. We believe in our key Erickson values, of caring, respect, and integrity and intend that they are displayed and communicated in each interaction with all our residents and valued employees. It's disappointing that your experience did not live up to these ideals and your expectations. Your feedback will be shared with the leadership of this specific community for further follow-up.
Appreciate your observations regarding the exceptional residents we are so lucky to serve here at Erickson Living and the real commitment to hiring and retaining a diverse workforce, which enriches us all. Great job in mastering the carrying of the trays; and please know that we are working as equally hard in developing the necessary leadership skills to further stabilize our management teams at all our communities.
Your comments regarding Erickson Living's focus on our residents are at the very heart of our mission each and every day. Dining is such a vital part of our resident experience, so please know how much you contributed to our resident satisfaction during your time at our company.
Thank you for sharing your recent experience at one of our Erickson Living communities. Serving our residents and providing a continuity of all the health and resident life services is a most critical priority to our mission. We continually seek to balance all that requires, with the many federal and state employment laws we must adhere to, which may be extremely complex, including HIPPA compliance. We wish you continued recovery.
Your feedback and comments are important in order to ensure issues are appropriately followed-up. Erickson Living's values of respect, caring and integrity are critical to the mission we serve, and we know that begins with our employees. We are sorry to hear your experience did not meet these high ideals; we will refer your comments to the leadership of this specific community.
Your review and candor is appreciated regarding your experience at one of our Erickson Living communities. All Erickson Living leaders are held to the highest standards of respect, caring and integrity as we deliver a service to our residents and an employment experience for our associates that we intend to be exceptional every day. It is disappointing to us that what your are describing is not reflective of this. As a current employee, you should feel free to reach out to the Erickson Values Line, an important resource offered to all employees in addressing any specific concerns or experiences they may have. Your comments will also be forwarded to the appropriate leadership team for follow-up.
Thank you for taking the time to share this review. We recognize the challenges and are actively taking steps to improve the workflow concerns you mentioned. We have recently hired new team members to help with the amount of work and have provided additional training to team leaders. It is our sincere hope that these efforts will yield significant improvements. As a current employee, we would encourage you to utilize the Erickson Values Line if you continue to have concerns regarding this or any other issues.
Thank you for commenting on your Erickson Living work experience, especially how much you enjoy working with our residents and that scheduling has been smooth; not always an easy task when a company is providing care 24X7, 365 days a year. You surely come to work with the right focus and mindset each day, and it's our residents who truly benefit from your very best.
Your candid comments about your recent work experience are important to us at Erickson Living. Our company highly values the employees who care for and serve our residents, and leaders continually evaluate workloads, staffing, and other management practices to ensure a best work place experience. We are sorry your experience didn’t live up to our standards, and will share your feedback and follow-up with this specific community.
Thank you for your care of our residents during your time in skill nursing-that is a special mission, and really appreciate your comments about how much they have to offer and teach all of us. Your feedback and comments on being promoted are a constant area of focus at Erickson Living, and we are actively engaged with several training initiatives and career development paths to share with our employees.
What a fantastic career story you have to share! Your 10 years of service and dedication to the residents at Ann's Choice is highly valued by Erickson Living. Our tuition reimbursement and scholarship programs are available throughout all our communities and for corporate employees as well. Thank you working your way through some growth challenges while keeping your eye on what we value most at Erickson Living-helping people live better lives.
Thank you for your review and feedback. We are glad to hear that you enjoyed working with the residents during your time at Erickson Living. We agree, they are terrific. As an organization, we strive to provide the highest level of care to our residents and a healthy work environment to our employees. We will pass along your concerns about training and education to the appropriate personnel at this specific community. Our Erickson values of responsibility and integrity are key to our mission of helping people live better lives. We are disappointed that your experience did not reflect these standards as you anticipated, and we will use this opportunity to grow and improve.
Thank you for your contributions to the Erickson Living IT team, and acknowledging good relationships with your co-workers and team. We continually work with all Erickson managers to grow and hone leadership skills that reflect the values of our company.