I was told I would work a mixture of property and liability claims. It ended up being mostly property and little liability. They set unrealistic turn around times where you are stressed out all the time because of the clock. Lots of relatives working there. Pay not that great. Erie needs to streamline and not be so micromanaged.
CLAIM SPECIALIST II (Former Employee) – Windber, PA – September 17, 2017
It was an enjoyable place to work. Great team work, fast pace but enjoyable. Learned a lot of computer skills and data entry. I wish I could go back and continue my employment due to I enjoyed my position and it was rewarding for me.
Billing support (Former Employee) – Murrrysville – September 7, 2017
The training was absolutely awful! No computer for two weeks! Had to sit next to an awful woman and try to watch and learn while she sped through everything without giving me the chance to absorb everything. She used curse words, rolled her eyes, sighed, made rude gestures, and complained constantly about her job, the company and the Supervisor. I could not possibly learn the tasks at hand and she made me a nervous wreck. I was relieved when my assignment ended. I am not a quitter but she made me feel incompetent and stressed. Worst training I ever had in my entire life!
Nice atmosphere, good pay
Long term employees not welcoming and supportive at all
Senior Project Manager - PMO Advisor (Former Employee) – Erie, PA – August 14, 2017
This is the worst organization to work for. The Nepotism is the primary managing doctrine. Mid Level Management and Supervisor Level do not recognize employee expertise. If you are not in "Their Clique" you get assigned all the worst assignments.
First Notice Of Loss Rep 1 (Current Employee) – Erie, PA – August 8, 2017
Workers can be great, but it is always a stressful and fast paced environment. Constant phone calls, barely time to make it to break or lunch. Everyday there are new rules to follow when filing claims. The workplace is always in a constant state of change.
You have to work all the time. Managers don't care how many hours you work they just want the job done. You don't get paid any overtime! All you do is work and when you ask for help the managers get upset with you. You get the work of 3 people put on 1 person. If you like to work all the time and not get paid for it then this is the job for you. If you like to see your family, then don't work for this employer.
Customer service agent ( CSA ) (Current Employee) – Beckley, WV – July 27, 2017
Love my job , the hours are great but i do not make enough money to survive on my own. The company itself is great , along with the rates and coverage options you have. Would stay if i could get more money,,,
Customer Advocate (Former Employee) – Erie, PA – July 3, 2017
Supervisors have an open-door policy and are always available for any concerns or assistance. They have excellent benefits. They focus on making your work experience as positive as possible. They are concerned about employees health and over all well-being.
Commercial Lines Intern II (Former Employee) – Erie, PA – June 12, 2017
Erie Insurance promotes a extremely friendly atmosphere. Everyone comes to work willing to help others. Erie Insurance also promotes excellent service to its customers. Be prepared to work extremely hard to satisfy a customer's needs.
Senior Software Asset Specialist (Former Employee) – Erie, PA – May 7, 2017
This company is a highly family oriented company that provides security, education, and very good benefits. It can be fast paced and stressful but the culture, benefits, and relationships obtained more than make up for it.