This job allows me to interact with people of a daily basis with a wide range of experience. On a typical work day I patrol both inside and outside (in the mobile vehicle) for any violations of Northgate Mall policy. For example, I maintain good working relations with law enforcement if a business reports a shoplifter and an officer is needed. I also – more... look for vandalism, broken or damage to mall property, in addition to, addressing questions by customers who wish to inquire about something. – less
Licensing Assistant (Current Employee), Chattanooga, TN – March 4, 2014
Pros: not far from home
Cons: no real benefits
I enjoy my job itself. I've learned a lot in my position about the ins and outs of clerical life. Co-workers are nice. There are no real advancement opportunities. Only benefits are insurance and two weeks vacation after three years.
Asst. Housekeeping Supervisor (Former Employee), Overland Park, KS – January 7, 2014
Pros: fast paced invironment, great employees, nice management staff.
Cons: lunches were short, benifits were not good to poor.
Start a day of work by doing a thourough walk through of mall to see if anything needed complete before opening. Once the mall opened i would have radio with me incase of calls coming in of something needed cleaning. Send Employees around mall to get trash, clean bathrooms, clean mall, and individual task if needed. I would overlook employees and make – more... sure job is complete to my standards and standards of the company.
I have learned that there is always something to clean no matter how slow it was in the mall.
Myself being part of the management team was interesting because I could make adjustments to schedule if needed to to compensate for vacation times and call-ins of employees.
My co-workers were great for the most part because if something needed done i would ask one of them to do it and without question they would. Most of them were hispanic and knew only spanish that was complicated to get them to understand.
Hardest part of my job was myself moving into a night supervisor position i had to learn how to speak spanish so myself and my employees could understand what needed to be complete.
Most enjoyable part of my job was that it was a physical job and im not a sit down at desk person I love hands on plus it keeps me physically fit. – less
Security Officer (Former Employee), Fort Myers, FL – December 23, 2013
Pros: paid lunch, great hourly wage
Cons: equipment, no benefits, hours, frequent change in schedual
Depends where you work but my experience people you work with are good. Excluding a few, no benifits and dont expect to make a decent living from here. Pay is great but low hours and equipment is faulty. Managment changes there mind like they do their underwear. Hours change frequently and your shifts so every thursday make sure you know what next weeks – more... schedual is. This is not a horrible job by any means but is really just best for retires looking to get into security field or you just need some kind of income. – less
Security (Former Employee), Chattanooga, Tn – November 25, 2013
This company has very poor management. They write you up for everything you don't get any warnings they are very low down people who think they are better than anyone. They blame others for their mistakes and get them fired.
janitorial (Former Employee), Toledo, Ohio – October 28, 2013
Head supervisor o wow shes the one who trains and gets mad wen you dont do something and gets mad cause she didnt show u in training, lots of favoritism towards one employee no advancement no raises, nothing at all , while she gets her hair done on the clock
Exciting and sometimes dangerous. I learned how to communicate with customers on a whole new level with much confidence. The Management was very strict but relaxed at the same time. My Co-Workers were always laughing and having fun making the best out of each day which made it the ideal place to work. The hardest part of my job was dealing with guns – more... and knifes and i would love to get out of those type of situations as soon as i can i have a family of 5 and would like to be able to work a job that does not involve guns or knifes any more. The things i loved most about my job was the interaction with friendly customers and helping people find the things they needed most when they came to our mall. – less
Custodian (Former Employee), Fayetteville, NC – August 15, 2013
Pros: good employees, great work location
Cons: 30 minute breaks, lack of useable healthcare, bad management, safety issues
A typical day at work for ERMC employees at a public mall usually involves lots of steady work, which is not a bad thing. Most of the janitorial work is done by one's self without assistance. It gives you lots of time to think. The management, unfortunately, does not really care about what you do during the day unless it affects them personally. The – more... co-workers are what make the job enjoyable. They are usually the only people that will have your back when it comes to the workload. The hardest part of the job is a combination of high-dusting and cleaning the bathrooms at the end of the night. My location lacked the proper protection gear ( face-masks, heavy-duty gloves) get safely get those jobs done. Because of that, I often caught colds of viruses by coming into contact with something hazardous or unhealthy. The most enjoyable part of the job was interacting with the other employees of the mall. Other employees would often praise us for our work after hours and, in time, became good friends. – less
Security Officer (Former Employee), Fayetteville, NC – August 11, 2013
A college job that i thought would prepare me for my criminal justice background. It actually turned me away from wanting to be a police officer. As a security officer we had no power or control of anything, no one listened to us or respected us, except the elderly. I did my year contract and immediately moved on.
Maintenance supiversor (Former Employee), Kentucky – August 10, 2013
The Management at this location is very sad. This company will write you up for something discuss the issue it doesn't happen again and then almost 1 month goes by and they fire you for the very same thing they wrote you up for. Very poor bushiness practice, unlawful termination, to them you are not a person just another number!! Very high turn over – more... and they don't treat employees with any respect!! They put housekeeping manager in charge of maintenance that has never done maintenance and they makes up charges to get you fired after working at the property for over 15 years doing maintenance RUN AWAY VERY FAST – less
Operations Manager (Former Employee), York, PA – July 22, 2013
Pros: making the place shine daily.
Cons: irate manager
oversee entire security, maintenance staff. oversee 2 separate outside malls also. I have learned to try and get everything in an email or in writing. Management was difficult. I enjoyed all the staff that I had. Hardest part of the job was dealing with an irate manager that would yell at you and walk away. I enjoyed how was able to pull the staff together – more... and see the mall look the best it had in years and here that from customers. – less
not very happy working for company but need a job to provide for my family
Maintenance Technician (Current Employee), waterbury ct – July 22, 2013
Nothing ever gets taken care of in the company because we never see the supervisor and when we do he's not there for us he's there for the company we work for.If we have a problem or a question we have to call several times and emails and sometimes still not get an answer.Its very hard to like your job when you have no one there to support you or protect – more... you from the clients we work for – less
Aviation Maintenance Technician (Current Employee), Boston, MA – March 1, 2013
Pros: there are numerous cookouts, outings and company parties
Cons: healthcare with ermc is quite expensive
arive at the Southwest Airlines Terminal atLogan Airport at 7:00 AM, walk through the station inspecting all major equipment, Check online for any new work orders. Make a log of the days projected projects. Respond to any emergency calls within the station. As I maintain all non-movement equipment, (jetways, with associated equipment, all 80 baggage – more... conveyors belts, water cabinets etc.) I am in constant contact with the manufactures to assist in rapidally repairing equipment within a timely maner. Being responsible for the rapid repairs assures SWA departures with no delays which is a savings to the airline – less
Supervisor of 16 employees (Former Employee), Flowood, MS, Mississippi, – February 7, 2013
Pros: paid lunch, two weeks of vacation, sick time
Cons: health care, stress, long days, low benefits
A typical day was made up of keeping customers happy and maintaining there properties. I learned a great deal from my years of experience at ERMC from top to bottom. I managed 16 people and kept up with the corporate office of ERMC while keeping the sites running properly. The hardest part of the day was balancing my responsibilities while keeping up – more... with customer request, meetings with contractors, and day to day routines for my employees. I enjoyed staying busy, making people happy while working, and keeping the customer pleased. – less
janitorial (Former Employee), alabama – December 7, 2012
The Managment at this location is very sad. This comapny will write you up for something discuss the issue it doesn't happen again and then almost 1 month goes by and they fire you for the very same thing they wrote you up for. Very poor buisness practice, unlawful termation, to them you are not a person just another number!! Very high turn over and – more... they don't treat employees with any respect!! – less