Specialized Coding Advisor (HCC) (Former Employee) – Wardsville, MO – October 30, 2017
Worked from home for a fast paced, multi-specialty medical practice. Great entry level position developed into specific career path with a diverse skill set. Perfected advanced data mining skills, patient care, and ability to communicate with physicians and staff.
Medical Assistant (Former Employee) – St. Louis, MO – September 22, 2016
I loved working for this company!! They are amazing to their employees!!! They allow room for advancement!! I had FMLA due to an illness and they were amazing to me!! I would recommend this company to anyone for employment!!!
Patient Account Representative (Current Employee) – St. Louis, MO – July 25, 2016
There is no clear direction in the department I am working in. They often go against written policies and it is back by the Human Resources department. When issues are taken to upper Management they are explained away further enhancing the disconnect between Senior Management and the worker bees.
Patient Account Representative (Current Employee) – St. Louis, MO – August 27, 2015
Learned how to do some coding, billing, claims, medical terminology, parts of the body, HIPPA, insurance. Management could have been upgraded a little more. My co workers are the most desirable people to work with. The hardest part of the job is dealing with our patient portal. The most enjoyable is working with such great people.
Certified Cleaning (Former Employee) – St. Louis, MO – February 27, 2015
Every janitorial need to be done daily. I am good at this and would like to have my own company Thankful for the opportunity the management gave me Work well with co-workers Mopping and buffing the floors Smiling with all the people and making it a cleaner place for all
I like the job and would have stayed if my dad hadn't got sick and I have to move to Bowling Green, KY to take care of him. I did handy man work while I cared for him until he died in 2013
Medical Assistant (Former Employee) – Richmond Heights, MO – January 4, 2015
Would assist with daily patient load, perform procedures, vaccines, refills, and cover lab hours. I also trained the referral personnel, and assisted in scheduling and communicating patient with physician.
Management was not supportive and very hard to communicate with due to lack of medical experience.
Co-workers were nice but no real team players every man was for themselves.
drug reps brought in lunch, patients where nice
inner office conflicts among the staff, and complaining
Medical Assistant (Current Employee) – Richmond Heights – April 7, 2014
The biggest down fall with this company is the managements lack of support. Very fast paced and the pay is acceptable but the management lacks empathy. They truly offer no support for employees and seem to be of the opinion that the Dr. NEVER makes mistakes.
Telephone Triage Nurse (Former Employee) – Ofallon, Mo – October 3, 2012
I worked over 40hrs a week for the company. Never had a bad review. As soon as my benefits went into effect they cut me back to 20hours a week with no notice. Also refused a face to face meeting when the other nurse I worked with was offering to give me hours so I could keep my benefits. Then when I asked HR if I could transfer to another office, that office refused to hire me because I needed benefits. I loved my job, but was never treated so disrespectfully by any place ever than when this all happened. I didn't receive a thanks for your hard work, sorry, or anything. They shouldn't provide benefits if they don't want to pay them. They basically used me to get through a busy 3 months and then got rid of me. I have two children now without benefits and am having to look for a new job. Not to mention I left a full-time job to go to Esse Health and now the hours are already taken where I was.
good pay, great benefits
doctors are impersonal and arrogant, cuts hours w/no notice
Management could improve by being more approachable and being more empathetic to family tragedies/grief, & serious illness.
Patient Services Representative (Former Employee) – St. Louis, MO – July 17, 2012
A typical day was fast paced, and very productive. I learned a lot of medical terminology, as well as ways to overcome conflicts within the office, and how to efficiently and, politely assist patients, as well as find ways to effectively commuicate, being the liason between patients and physicians.
The hardest part of the job was adjusting to the new system. The best part of this job was knowing that I played a part in helping someone overcome an illness or prevent an illness.