Essilor Labs of America Employee Reviews in United States

Showing all 9 reviews
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Poor work conditions and treatment of employees
Customer Service Representative III (Former Employee) –  Greensboro, NCMarch 1, 2016
This company is 2-3 decades behind the times with regards to workplace diversity and inclusion. I would not recommend this organization for forward thinking individuals looking for a place for growth and opportunity.
Pros
Decent Pay
Cons
Poor Management
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Optical
Sales Consultant (Current Employee) –  CTNovember 13, 2015
Responsible for first level contact with existing accounts sales performance and customer relations. Developed and maintained strong working relationships with customer service and lab personnel to ensure successful customer relations. Communicated on an ongoing basis with District Sales Manager regarding personal development, sales results, and plans of action by implementing a strategy for all accounts and creates in-depth strategy for key accounts. Monitored and analyzed changes in the market, competitor activity and customer base, and adjusts sales plans accordingly. Built and partnered with lab personnel to identify and have in-depth understanding of account opportunities and adjust call schedules and business plans accordingly. Trained Customer Service Personnel on new products & promotions.
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Organized and good people to work with
Technician (Former Employee) –  Denver, COJuly 19, 2012
Working at the Essilor lab in Colorado was a great experience for me. I spent three years there and met some amazing people. Their is a yearly raise based on your performance and great healthcare benefits including vision and dental.
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Confused Place
Credit Administrator (Current Employee) –  Farmers Branch, TXSeptember 24, 2015
It's a confused place. Really needs an upgrade in leadership and maybe christmas party would be nice for a billion dollar company!
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Large Corporation - Excellent Medical Devices
Customer Service Specialist (Former Employee) –  Greensboro, NCOctober 14, 2013
Position as Customer Service is basically as an order desk representative. Call volume consists of ordering remakes or keying new orders for eyecare professionals or researching product information.
Pros
monday through friday job with paid holidays.
Cons
inexperienced mid-level management, nepotism, no work life balance allowance.
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N/a
Customer Service Supervisor / Project Manager (Current Employee) –  Greensboro, NCMarch 23, 2015
From the moment you join the ESSILOR team, you will feel a sense of optimism about what your team is going to achieve, and will be motivated to go to work every day. The employees are confident in their future — and share that confidence with our clients.
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Regional Credit Collection Manager of US
Credit Manager (Former Employee) –  Dallas, TXOctober 3, 2014
Typical day was releasing orders and collecting. Unfortunately Corporate Credit Manager did not understand the functions of large accounts such as Pearl Vision, Wal-Mart and Sam's accounts.
Pros
you had a job
Cons
disfunctional credit department
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Awsome
Material Handler (Former Employee) –  Saint Petersburg, FLApril 29, 2014
A wounderfull place to work i loved it good bunch of people awsome management it sucked when they closed the plant
Pros
everything
Cons
nothing
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Overall rating

3.1
Based on 9 reviews
5 stars
4 stars
3 stars
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1 star

Ratings by category

Work/Life Balance
2.6
Compensation/Benefits
3.5
Job Security/Advancement
1.9
Management
2.3
Culture
2.4