Esurance Employee Reviews in United States

Found 98 reviews matching the search
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and enjoyable work atmosphere
Service Assurance Supervisor (Current Employee) –  Sioux Falls, SDAugust 2, 2016
Esurance is a vast changing corporation that helps all employees become more accustom to learning how to adapt to all the vast changes that you will encounter on day to day bases. With the vast changes its always important to learn that switch tasking is task that you have to grow accustom to and learn how to navigate efficiently. You will meet one of a kind representative’s that work within the corporation, to which you will grow strong bonds with.
Was this review helpful?Yes1No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Impossible workload
Claims Adjuster (Current Employee) –  Richardson, TXMay 19, 2016
The claims rep handles everything from total losses to injuries in multiple states. It's very difficult to work seven new losses per day in a 40 hour work week. A typical work week is 50-60 hours. There's little opportunity for growth and managers hide in their offices all day critiquing your every move instead of offering to help. Overall, it's a toxic environment.
Pros
Free parking
Cons
Long hours, working on weekends and holidays. Little pay.
Was this review helpful?Yes4NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Esurance's review
Casualty and Property Insurance Agent (Current Employee) –  Sioux Falls, SDApril 24, 2016
Esurance is the best company that I have ever worked for. Great environment to work in. Both the peers and management are very caring. There is always that Family feeling in office. The coworkers are the kind of people that you'd want to have a beer with outside of work. They are the kind of people that you would call if you had a flat tire. are friends. There a lot of room for an employee to grow in the company too.
Pros
great environment to work in.
Cons
Once you are locked into your schedule, it's really hard to change it. It is really hard to get Saturday's or Sunday's off.
Was this review helpful?Yes3No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Call Center Environment, Very Little Work Life Balance
Rapid Response Claims Adjuster (Former Employee) –  Greenville, SCJuly 13, 2016
The company has decent pay. They have mandatory overtime which can be stressful if you have important events planned months in advance. They usually will not honor time off even if it is given in a timely manner.
Pros
Great experience to learn about Insurance Claims
Cons
See Review
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive Workplace
Customer Service Representative (Current Employee) –  San Antonio, TXApril 20, 2016
The most enjoyable part of working for Esurance is the day to day interaction with customers and my coworkers. the ability to interact with my peers and learn about car insurance and the daily changes that come with the business
Pros
constant hands on availability to the mangers
Cons
short breaks and no room to advance
Was this review helpful?Yes1No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
interesting
Customer Service Rep (Former Employee) –  Mesa, AZJune 29, 2016
would not do that again.non professional workers! weird group of people.aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Was this review helpful?YesNo5Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
company was very controlling
Inbound Sales Agent - Licensed (Former Employee) –  Tampa, FLMay 4, 2016
Esurance was a company that was going through a lot of change and those changes were not something I was looking for in a job. management was not the best but c workers were very good people.
Pros
commision structure
Cons
changes internally with company
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Trying to keep up
Marketing & Data Analytics (Former Employee) –  San Francisco, CAMay 24, 2016
Esurance has great insurance offerings, but needs to work towards the current state of the work force in San Francisco, as well as nationally.

Really needs to work towards building Company Culture to remain competitive.

Thanks,
Was this review helpful?Yes3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Positive work environment with focus on diversity and inclusion
Multi-Line Sales Agent (Former Employee) –  Sioux Falls, SDMay 16, 2016
Much of my time was spent answering questions for customers who had had a negative experience, and it was very rewarding when I was able to change that experience for them.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun and awesome job.
Insurance Agent CSR (Current Employee) –  Ogden, UTFebruary 3, 2016
I liked working at Esurance, the pay is awesome. A typical day you take 50-70 calls either helping make payments, adding cars, changing premium options. Some of the callers are really nice some are really mean, that's what call center work is on a daily basis, if they were not, mad or confused there would be no call center jobs.
Was this review helpful?Yes4NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good if you don't want to go to school
Customer Service (Former Employee) –  Ogden, UTApril 25, 2016
The pay was great and the benefits were pretty good also but they don't give you much a choice for shifts. And they don't really work with you on trying to make your schedule work for you.
Was this review helpful?Yes4NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Standard Experience
Agent (Former Employee) –  Greenville, SCAugust 15, 2016
Minimal work life balance and the company has trouble finding a commission structure that works. Managers are good, top management has minimal presence.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Entry-Level Job
Outbound Lead Assignor (Current Employee) –  Mesa, AZFebruary 22, 2016
Working here has it's ups and downs. The job is great for someone seeking an entry level position and who is just looking to bring home a steady pay check.
Pros
Steady income/guaranteed bi-weekly pay check
Cons
No advancement oppurtunities.
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to start
Desktop Engineer II (Current Employee) –  Rocklin, CAApril 5, 2016
Very fast pace.
Learned a lot out different management styles and how business works with management.

Typical day would be putting out fires and finding time for projects.
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun and professional
RATE PURSUIT SPECIALIST (Current Employee) –  Ogden, UTDecember 23, 2015
Great company to work for. Great people and good management. Co-workers are the best part of the day. Management needs a little work. The call center is a great and friendly and welcoming environment.
Pros
Great break room. Nice clean call center
Cons
Health insurance too expensive, keeping employees compensated for their work.
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Just a pay check
Licensed Auto Claims Adjuster (Current Employee) –  Mesa, AZApril 11, 2016
As a rapid response rep all you learn how to do is 100% liability claims which is not even half of what there is out there. No room for advancement
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun work place
Customer Service Representative (Former Employee) –  Ogden, UTFebruary 12, 2016
co workers are fun, worked together as a team, hardest part of the job were not able to help customers, great support system with management team
Pros
clean working place
Cons
took away the bounises
Was this review helpful?YesNo1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Senior Manager (Current Employee) –  Rocklin CaJune 27, 2016
I like the fast pace environment and the change.. if you like fast pace and change you fit in great.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Decent culture
Rapid Response Representative (Current Employee) –  Greenville, SCMarch 10, 2016
Good culture to work for but overall could use improvement.
Opportunity to advance is limited unless you are willing to suck up to the upper management.
Was this review helpful?Yes2No2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrific Management
Inbound Sales Agent (Former Employee) –  Greenville, SCNovember 8, 2015
Terrible management. I have never seen a more poorly ran company. Lot of preferential treatment given to people. Management has no idea how to help you get better and will eventually try and teach you how to cheat the system. If you are successful they will try to bring you down.
Pros
None
Cons
Poor management
Was this review helpful?Yes3No2Report

Overall rating

3.6
Based on 99 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
3.7
Job Security/Advancement
3.4
Management
3.1
Culture
3.3