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32 reviews

Esurance Employer Reviews

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Job Work/Life Balance
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Stressful
Customer Service Specialist (Current Employee), Sioux Falls, SDJuly 22, 2014
Pros: good pay
Cons: negative management
I love my coworkers at Esurance, and the customers are great! Management was okay, my supervisor always used scare tactics to make us better, and would never tell us how good we are doing he would always focus on the things we would need to improve which would then lower our self esteem because, it was positive reinforcement it was negative reinforcement.
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High volume sale center
Sales Agent (Former Employee), TampaJuly 17, 2014
Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts. Calculate premiums and establish payment method. Customize insurance programs to suit individual customers, often covering a variety of risks. Ensure that policy requirements are fulfilled, including – more... any necessary medical examinations and the completion of appropriate forms. Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. – less
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Overall its a good place to work
Business Analyst (Former Employee), Rocklin, CAJuly 9, 2014
Pros: flexible schedule, pretty decent pay, fun people
Cons: difficult work environment
Many different departments and personality types all in the same building. Found it difficult to be productive with many distractions. The department I worked in was well managed and very organized. Management does seem to care about their employees as well, which is nice.
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Very micro-managed, untrained management staff ..
Multi Lines - Licensed Personal Lines Agent (Former Employee), Tampa, FLJuly 1, 2014
Pros: a young person in school can make a decent pay.
Cons: very unprofessional environment.
Esurance is a great place for a young person right of school or working through school. This is not a company you would be able to make a "career" out of. The benefits are expensive and cover very little. People are advanced too quickly without the proper managerial skills/training. The environment is very unprofessional and there seems to be a high – more... tolerance for disrespect in the work place. Speaking disrespectfully to customers is acceptable as long they are getting the sale. This is not discouraged by management, but overlooked in an attempt to reach necessary numbers. – less
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I worked from home this was an awesome position
Customer Service Representative (Former Employee), Sioux Falls, SDJune 15, 2014
Pros: i worked from home
Cons: you need a really fast isp to support the system.
I loved my job it was a great company to work for, the wages were great and the tuition reimburstment was good also.
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Growing fast paced company.
Senior PIP Adjuster (Current Employee), Dallas, TXJune 11, 2014
A typical day at work is non-stop. Regularly offering customer service to our insureds and claimants. The hardest part of the job is finding work-balance but the most enjoyable part is working with a great group of people.
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Dont' do it!!!
Liability Claims Representative (Former Employee), Alpharetta, GAMay 17, 2014
Pros: i don't have to work there anymore.
Cons: i have to put them on my resume.
This is the worse place I ever set foot in. They have clicks like high school. If you aren't part of this culture they will get rid of you. It starts at the top. The managers hang out and drink with the workers. Again if you don't take part in this your time is short lived. Even the HR rep is involved in this. And whatever you do don't disagree with – more... them. You will just paint a target on your back. They will pay claims that shouldn't be paid then turn around and blame the workers for it. – less
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Great Company
Customer Service Representative (Former Employee), Sioux Falls, SDMay 15, 2014
Esurance is a great company to work for! All management is very easy to deal with. I would still be with the company if I had not had some extreme personal issues to take care of.
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Great Company
R E O Admininstrative Assistant (Former Employee), Fair Oaks, CAMarch 18, 2014
Pros: good reputable company
Great Management, great work atmosphere and good people. They believe and stand behind their customer and go above and beyond for them. Passionate about selling and buying in the real estate market and will guide you all the way. They know what they are doing.
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Enjoyable office and fellow employees
Claim Representative (Former Employee), Madison, WIMarch 12, 2014
Pros: great people to work with in our office
Cons: numbers are more important that the customers
I really enjoyed working for this company but it just was not the right fit for me.
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Flexible working environment and good company
Insurance Agent and Sales Manager on Duty (Current Employee), Sioux Falls, SDFebruary 18, 2014
Pros: flexible, work at home, variety of challenges
Cons: call center atmosphere, open 24 x 7
Esurance is a great company that is growing. My day to day job is insurance sales for Property and Casualty. I have an excellent manager above me who is caring, flexible, and attentive. My peers know me to always remain neutral and a confidant. I love working with a multitude of people over the phone. I sell insurance in 39 states so I do work with – more... quite a variety of personalities, ages, and ethnicities. I have had the pleasure of working from home since 2008 and enjoy the flexibility that offers. – less
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Fast paced office
Claims Assistant (Former Employee), Centennial, COFebruary 5, 2014
A typical day at work requires lots of multi tasking, critical decision making and prioritizing of work.
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Fun work place
Claims Adjuster (Former Employee), Richardson, TXJanuary 20, 2014
Typical worked day was 8hrs
Learned how to handle customers and make them happy
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Great place
Home Customer Service Rep (Former Employee), Sioux Falls, SDDecember 30, 2013
got burnt out working in call center for 10+ years. It was wonderful to be able to work from home.
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Growing company
IT Infrastructure Manager/Cisco VoIP engineer (Former Employee), San Francisco, CADecember 10, 2013
Pros: challenging
Very challenging work environment surrounded by very intelligent and professional associates, managers and VPs.
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High turn over, unhappy employees.
Insurance Sales / Payment Processing (Former Employee), Rocklin, CAOctober 23, 2013
Pros: flexible schedule
Cons: low pay, micro managed, high turn over.
I worked in Sales for over one year. Little concern for employees personally or professionally, constant write ups and micro managing. Promeses you will make 70k a year and only pays 15.00 an hour. Unrealistic goals. Employees would walk out and never return. No chance for career advancement so I moved on to another company.
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Fun Workplace
Licensed Insurance Agent (Current Employee), San Antonio, TXSeptember 17, 2013
Great boss, clever coworkers.

Learned a great deal about insurance and the Esurance guidelines.

Work hours are not the greatest.
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OK
Liability Claims Representative (Promotion) (Former Employee), Rocklin, CASeptember 9, 2013
This was an ok employer. The culture changes a lot and you never quite know which way it's going to go.
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a great place to work
Assist automobile (Former Employee), Sioux Falls,SDJuly 9, 2013
Pros: the people i worked with.
this was a great place to work and to advance in.
I like talking with the people on the phone.
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The absolute worst place to work
Media Planner (Former Employee), San Francisco, CAJanuary 9, 2013
Pros: it's in san francisco
Cons: everything. terrible company to work for
I was brought in to be a media planner, to use my mind to help advance the marketing objectives. After four months I was still getting in early and staying late, doing nothing but formatting Excel sheets. My direct supervisor was always yelling, not just at me but at everyone in the office, and she had me doing busy work just to stay busy while she – more... was on Facebook for over half of the working day. I had to pull a report where if A was greater than B, and B was greater than C, then obviously A is greater than B. She yelled at me for not pulling A vs C even though A was greater than B, so after two wasted hours of pointless work, I just went and put the report on her desk and said "here" and walked away. – less

Aura – April 11, 2013

I'm researching and evaluating if that company is where I want to work. Apparently your statement opined a lack of professionalism on the part of your supervisor. It reflects your position may not have been spelled out in your job description that it may expand out of that scope of employment. I will continue my research and make my personal evaluation so that should I decide to apply I am prepared for the expectations. Thank you for you input. Hope you found a position your pleased with and excel in. Best of Luck!

About Esurance

Born online, raised by technology, and majoring in efficiency, Esurance offers consumers an easier, more modern way to manage – Read more