Etihad Airways Employee Reviews

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Fun place, with a diverse team
Business Analyst (Current Employee) –  Chicago, ILJuly 18, 2017
Enjoyed working there! very fast-paced environment with room for growth. The culture and people were fun to work with. I did have to learn things on my own and quickly.
Pros
travel benefits
Cons
poor management
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have no expectations
Airport Customer Service (Former Employee) –  New York, NYJuly 17, 2017
Typical day expect to be on your own when problems come up
Expect to be micromanaged
Expect a heavy workload and a ton of useless reports
If you are given a task do it right away!! wherever you may be, in the hospital with your family, your sons or daughter graduation, get to a computer and do the task or face the consequences
Don't worry about skills or experience. Just do your best to be liked by management and be a small target
Do not question any management instruction just say yes I will do it
The best part of the day is when you were not blamed for anything
Try to be in the group that is liked by management
If you are not a gossiper learn that skill right away it is essential to your survival
Pros
Help lots of people, compensation
Cons
24/7 working
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Not what they tell you
Manager (Former Employee) –  New York, NYJune 26, 2017
You are sold a pretty package when you are hired at EY, but when you start; the only truth is the salary. Micro-management is the name of the game, feels like big brother is over your shoulder. You are expected to be available 24/7, rules are only enforced at certain stations by area management, rules do not apply to home staff working in your station, you can expect to be assigned projects and area management will credit it to the home staff as their goal is to advance them - not you. Part of your objectives is to be there for the home staff, which any decent human being would. However you are asked to tour them around your city, take them to doctor's, and cover for them as they tend to show up two-three hours after the shift start. This will be part of your bonus criteria. The company culture is extremely gossip driven in the U.S., as many of the employees have personal relationships with each other outside the workplace and regularly share information that is supposed to be confidential.
You can expect confidential information that you share with someone in one department to be brought up to you by someone in another department who is friends/dating someone in the original department.
Promotions and considerations are driven by favoritism - nothing else. Good luck!
Pros
Salary, 401K, Flight benefits
Cons
micro-management, irregular application of rules, favoritism
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Working is excellent
Aircraft Maintenance Technician (Former Employee) –  United Arab EmiratesApril 13, 2017
working in in Etihad airways is excellent and regarding safety they are very good.and the company is growing tremendously.The people you are working with are nice people even those who are in position.
Pros
With good accommodation
Cons
Enough time for break
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Not what you expected
Airport Manager (Current Employee) –  New York, NYMarch 13, 2017
You never know what to expect for the day
Extremely compliance driven, which is good but does include a lot of red tape when a decision needs to be made
Micro Management is never good, and demotivating
Workplace culture is quite different from expected
Enjoyable part - is seeing your team
Expected to be reached at all times, including during holidays
Pros
401K, healthcare
Cons
travel benefits
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Dynamic workplace
Guest Service Agent (Current Employee) –  Los Angeles, CAJanuary 31, 2017
Working with Etihad is a very great experience especially if you embrace flexibility and challenges. Your day-to-day scenario are always dynamic either above or below the wing.
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A fun workplace and cool workmates
Grounds Service Agent (Former Employee) –  philippinesNovember 24, 2016
i've learned to be more patient about the guest because observation is a key too to satisfy their needs. also to i was train also to be more alert for what is happening inside the airport even if i'm a graduating student in the job
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productivity
RESERVATION & TICKETING AGENT (Current Employee) –  New York, NYOctober 4, 2015
Airline environment work , customer service , solving problems in front desk and through Emails and phone calls.
the most enjoyable part of the job is when we dealing with customers and when we let them happy and satisfied. very good and nice co-workers in good and beautiful environment .. working as team work with good management.
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Fun and direct interaction with people
RESERVATIONS AND TICKETING OFFICER (Current Employee) –  Jamaica, NYJune 15, 2015
A typical day at work is preparing for each flight information, documents needed by the Ground handling agents, ordering/updating meals for each flight, charging and collecting excess baggage, overweight bags, upgrading to a higher cabin class of guests, extra leg room seats, selling tickets and resolving issues of tickets sold by travel agencies, depositing sales cash collected from each flight, escorting VIPs/CIPs. Responsible of Daily Sales reports, updating the station's statistics. Dealing with passengers directly. The most enjoyable part of the job is every after the flight departs on time. The hardest part, I must say is when you have done everything to help out a guest in getting their flights, the flights will be cancelled. You will feel the pain especially when the guest gets stranded in the airport, no hotel available and they have infant/kids with them. As a mother, I feel the pain as I always put myself in their situation so I could better understand them.
The benefits are the best and there are more opportunities to step up.
Pros
Free annual tickets, a chance to move up
Cons
no time to take lunch break or as very busy, work schedule is past midnight
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I want to join this company because it is a great company
Any chance (Current Employee) –  AnywhereMay 2, 2015
Training is very important to employees for refreshing there skills.
Discipline & role regulations is 2nd thing.
Respect for staff is main reason for good measure
Cons
Nice facilities mently satisfaction
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friendly people to work with
Central load control (Current Employee) –  Dallas-Fort Worth, TXMarch 23, 2015
• Handling CLC, LC operation (load control),
Managing flight planes and fuel orders with tech crew,
Managing the load plane with airline hub.
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it was an active work place
Airline Representative (Former Employee) –  JFK jhone f kennedy airport new yorkJanuary 20, 2014
to give proper feedback to PASSNGERS has gained ME their respect and helped me to solve several probable problems in the airline .
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Overall rating

4.1
Based on 443 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
4.0
Job Security/Advancement
3.7
Management
3.6
Culture
3.8