Finance Officer, USA (Former Employee) – New York, NY – October 16, 2017
This was a great company to work for. I learned so much not only in my role but various cultures. They believe strongly in work/life balance. The hardest part of the job I would was the time difference from here and the head office but you learn to adapt.
Airport Customer Service (Former Employee) – New York, NY – July 17, 2017
Typical day expect to be on your own when problems come up Expect to be micromanaged Expect a heavy workload and a ton of useless reports If you are given a task do it right away!! wherever you may be, in the hospital with your family, your sons or daughter graduation, get to a computer and do the task or face the consequences Don't worry about skills or experience. Just do your best to be liked by management and be a small target Do not question any management instruction just say yes I will do it The best part of the day is when you were not blamed for anything Try to be in the group that is liked by management If you are not a gossiper learn that skill right away it is essential to your survival
Manager (Former Employee) – New York, NY – June 26, 2017
You are sold a pretty package when you are hired at EY, but when you start; the only truth is the salary. Micro-management is the name of the game, feels like big brother is over your shoulder. You are expected to be available 24/7, rules are only enforced at certain stations by area management, rules do not apply to home staff working in your station, you can expect to be assigned projects and area management will credit it to the home staff as their goal is to advance them - not you. Part of your objectives is to be there for the home staff, which any decent human being would. However you are asked to tour them around your city, take them to doctor's, and cover for them as they tend to show up two-three hours after the shift start. This will be part of your bonus criteria. The company culture is extremely gossip driven in the U.S., as many of the employees have personal relationships with each other outside the workplace and regularly share information that is supposed to be confidential. You can expect confidential information that you share with someone in one department to be brought up to you by someone in another department who is friends/dating someone in the original department. Promotions and considerations are driven by favoritism - nothing else. Good luck!
Salary, 401K, Flight benefits
micro-management, irregular application of rules, favoritism
Aircraft Maintenance Technician (Former Employee) – United Arab Emirates – April 13, 2017
working in in Etihad airways is excellent and regarding safety they are very good.and the company is growing tremendously.The people you are working with are nice people even those who are in position.
Airport Manager (Current Employee) – New York, NY – March 13, 2017
You never know what to expect for the day Extremely compliance driven, which is good but does include a lot of red tape when a decision needs to be made Micro Management is never good, and demotivating Workplace culture is quite different from expected Enjoyable part - is seeing your team Expected to be reached at all times, including during holidays
Grounds Service Agent (Former Employee) – philippines – November 24, 2016
i've learned to be more patient about the guest because observation is a key too to satisfy their needs. also to i was train also to be more alert for what is happening inside the airport even if i'm a graduating student in the job
RESERVATION & TICKETING AGENT (Current Employee) – New York, NY – October 4, 2015
Airline environment work , customer service , solving problems in front desk and through Emails and phone calls. the most enjoyable part of the job is when we dealing with customers and when we let them happy and satisfied. very good and nice co-workers in good and beautiful environment .. working as team work with good management.
RESERVATIONS AND TICKETING OFFICER (Current Employee) – Jamaica, NY – June 15, 2015
A typical day at work is preparing for each flight information, documents needed by the Ground handling agents, ordering/updating meals for each flight, charging and collecting excess baggage, overweight bags, upgrading to a higher cabin class of guests, extra leg room seats, selling tickets and resolving issues of tickets sold by travel agencies, depositing sales cash collected from each flight, escorting VIPs/CIPs. Responsible of Daily Sales reports, updating the station's statistics. Dealing with passengers directly. The most enjoyable part of the job is every after the flight departs on time. The hardest part, I must say is when you have done everything to help out a guest in getting their flights, the flights will be cancelled. You will feel the pain especially when the guest gets stranded in the airport, no hotel available and they have infant/kids with them. As a mother, I feel the pain as I always put myself in their situation so I could better understand them. The benefits are the best and there are more opportunities to step up.
Free annual tickets, a chance to move up
no time to take lunch break or as very busy, work schedule is past midnight