Pros: can't think of anything
Cons: management, hr, service center for the country but do not have technology or support to do anything productive, favoritism, hours, pay.
Worked for Lancaster Labs in support division. Group leader was a joke. Their manager was too busy being friends with them to manage them or address issues. Team members were micromanaged, belittled, insulted – more... and more. They rave about their work life balance and the awards they have own, but fail to tell you that was decade or more ago and the environment has changed drastically. If you are looking for a professional position rather than being just a robot, I would recommend someplace else. The pay for the work is far too low and you are only given respect if you are a favorite. – less