I worked for EWC for over 3 years.
EWC's are ALL about SALES and NUMBERS and less about the employees and customers.
Our particular owner micro-managed you 100% of the day. Cameras and microphone on you at all times. So if you even THINK about making a mistake, forget about it. Everything you do and say was on tape.. lobby, breakroom, hallways...
You want a day off as a waxer?? You need a 30 day notice! You want to call out sick?? Well you can just forget about that too!
You will make GOOD money as a waxer but you must HUSTLE! All day long. On your feet for 8 hours a day with MINIMAL breaks. As a GSA (guest service associate) you will also make great money if your manager/owner has a good incentive program.
I hope you like memorizing over 50 scripts as a waxer or gsa. Every single thing you say to the customer will be scripted. Your sales pitch, your check in and check out, even the way you explain the products and technique, will all be scripted. Granted, some of the owners are not as forceful with the scripts as other owners. But remember, you are working for a corporation, so it will all be very similar.
As a GSA you will have to give about 6 rebuttals anytime someone says NO to you. Oh you don't want a wax pass? Well that is too bad because you are going to purchase one before you leave the building. Oh you don't need the ingrown hair serum?? Well those ingrowns on your bikini tell me something different. Oh you don't have the money to buy an $800 wax pass? No problem, we will split the payments up. Just give me your credit card and we will take care of the rest. – more...
Again, SALES SALES SALES. If you live for selling and demeaning customers so you can make more money, then this is the job for you!
I know you are probably thinking "well you were there for 3 years so it couldn't have been that bad." We had a joke at our EWC.. "EWC is like a bad relationship, it somehow manages to pull you back in every time you are ready to leave." So yes I stayed because I was making the best money I could at the time.
Personally, if you are an ethetician, you can find a much better job where they value you. Sure you will make great money, but is it worth your soul?
Indeed says I should mention the most enjoyable part of the job. Funny, I can't seem to recall any enjoyable moments.. oh wait, now I remember. The most enjoyable part of working for EWC was the day I quit.
Go ahead and take the job. Just know when you realize what a disaster it is, I will be in your head saying "I told you so"...
There is a reason that all EWCs have a constant swinging door and a HUGE turn over rate.
Good luck but I hope you keep on looking!!!! – less