European Wax Center Employee Reviews

Showing all 272 reviews
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place for new estheticians
Wax Specialist (Current Employee) –  Arlington, VAJanuary 7, 2017
The company is good for people just starting out. But the company is too money hungry. They focus too much on numbers and product sells. The major problem is not getting breaks on the weekdays and not having a break room. On a positive note there is continuous training available to you for as long as you work there. The management is good and my coworkers are awesome . There is a lot of dishonesty when it comes to recruiting. They don't tell you that if you want to take off that you have to find coverage even if its months in advance. They lied about the salary
Pros
Free waxing, free lunch 2xmontly, continuous training
Cons
No breaks, no health care
Was this review helpful?Yes3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Easy job, terrible managememt
Guest Service Associate (Former Employee) –  Canton, MINovember 25, 2016
The job is pretty good and very straight forward. You constantly have to sell, it is a selling position. You work very hard to meet their goals and standards and only receive about 2% commission (which is what corporate recommends). Compensation is very minimal for all the things they make you do. Management is terrible and does not know how to properly schedule shifts, make it very difficult to get a day off, and they play favorites. Overall, if management was better, then the job would be better.
Pros
Discounted services, short shifts
Cons
Management doesn't know what they are doing
Was this review helpful?Yes9NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Wax Service Associate
Wax Service Associate (Current Employee) –  Costa Mesa, CAFebruary 8, 2017
Since the companies' individual locations are franchised, most of them only carry minimal benefits. The work culture is great, but more support for the advancement of employees is needed. The majority of what you are paid comes from customer gratuities, without them technicians would not be able to make a living wage.
Pros
Commission + Hourly
Cons
No Benefits for part time employees, meager pay structure.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Co-workers, fun guests, terrible management
Guest Service Representative (Former Employee) –  Chicago ILAugust 3, 2016
Management and owners take poor care of their employees, offer little to no benefits and are miserly about raises. They provide little to no recognition for employees who go above and beyond what is required of their duties and will attempt to take advantage of you. Working for the locations Lincoln Park East, Old Town, Streeter illegal, South Loop, West Loop and Lincoln Square (Owned by the same franchisee and employees often rotate around locations), you will find disorganization, rules violations, non motivated management, and poor morale amongst workers. Stay far away.
Pros
Between 6 locations it's easy to get hours
Cons
No breaks, no break rooms, no sense of security, no benefits, poor health care options
Was this review helpful?Yes19No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great employees terrible management and products
Esthetician (Former Employee) –  San Diego, CAAugust 20, 2016
I enjoyed everyone I worked with but management was wishy washy, no benefits until you worked there forever and who wants to do that ? Also customers were rude, didn't like how it was like an assembly line for waxing, the area I was in most people want organic skincare and EWC seriously needs to consider looking into, I even mentioned that several times and of course why would they listen to a trained esthetician. Thing is if you love waxing then pursue this if not pursue skincare and maybe sugaring instead of a place that douses their customers in chemicals and wax that rips of their skin.
Cons
No benefits, guilt tripping
Was this review helpful?Yes12No2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
An okay place to work.
Wax Specialist (Former Employee) –  Phoenix, AZDecember 12, 2016
Being Encore owned they work very differently than other EWC's. new management had some awful structures on how you got booked and if you got raises and ridiculous goals. Over all I enjoyed working there. Loved the girls I worked with and the hours. Schedule is not as flexible as I would have liked.
Cons
Odd Structures.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great entry level wax position
Orange level waxer (Former Employee) –  Denver, COSeptember 14, 2016
If you are looking to learn speed waxing a build a clientele, EWC is a great place to start. With that being said, you need to know owners and management most often do not come from the esthetics world; hence your support team are the other estheticians you work with... most of them become family to you. There is great emphasis on sales of products; keeping service times within set limits, and selling add on services without going over your time. There are no benefits offered.
Pros
Great learning environment
Cons
Management
Was this review helpful?Yes5NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible experience
Receptionist (Current Employee) –  Leawood, KSFebruary 16, 2017
Horrible company very unprofessional. Management is terrible they was very unorganized and the owner's didn't care about there employers. The culture was horrible they showed favoritism.
Pros
N/A
Cons
No break, no raises, horrible management
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
The products and services are great!
Guest Service Associate (Former Employee) –  Santa Rosa, CADecember 22, 2016
I love this company, the brand and all the products and services. The waxers are great, and I really enjoy all of the staff. But the pay rates are unreasonable for anyone who is trying to support themselves financially.
Pros
discounts on products and services, great co-workers, some time free waxes
Cons
compensation rates, no benefits, potential OSHA standard offenses.
Was this review helpful?Yes1No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun, fast paced environment!
Wax Specialist (Current Employee) –  CaliforniaJanuary 11, 2017
Love being able to educate Guests about our amazing products and at home care to help their waxing experience become a great one for years to come. I love the Company and the amazing Guests that walk through the door everyday. It makes me happy to have made someone feel beautiful in their own skin.
Pros
Guests, EWC wax, Products.
Cons
No benefits
Was this review helpful?YesNo1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Highway Robbery
Wax Specialist (Former Employee) –  Chicago, ILSeptember 20, 2016
If you're straight out of esthetics school it's fine to gain experience. But 5%com. On services is a waste of time. Other spas and waxing facilities will offer 40% com. On services. They don't give you benefits unless you've been working full time for a year. Management is horrible.
Pros
Great for gettin started
Cons
Everything else is horrible management pay environment.
Was this review helpful?Yes9No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Minimum wage pay for backbreaking work
Front Desk Receptionist (Former Employee) –  Burbank, CAJanuary 4, 2017
I would work anywhere but here. The commission is a joke, there is no HR department so the franchisee head can do and say whatever they please with no ramifications. No benefits, no maternity leave, just a bad bad place to work
Was this review helpful?Yes4NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Busy and motivated center
Guest Service Associate (Former Employee) –  Henderson, NVFebruary 8, 2017
One of the busiest locations in the Las Vegas Valley. From open to close there were always guests who were being serviced. They offered bonus opportunities to all associates.
Pros
Bonus, commission
Cons
No benefits
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
very easy
guest service associate (Former Employee) –  Woodland Hills, CANovember 29, 2016
it was a calm and relaxing place to work at good pay , people there are fun and friendly there are benefits as well , hard to learn the stuff at first but if you study you'll get the hang of it.
Pros
half priced waxes
Cons
gets very busy
Was this review helpful?Yes3No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace
Front desk specialist (Former Employee) –  Fairfax, VADecember 13, 2016
Everything is great except the benefits products are amazing , offers training on waxing. Sucks it does not offer benefits , no paid holidays, no PTO
Pros
Free waxes
Cons
No breaks, no benefits, pay is low
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Mostly an awesome job
Guest Service Associate (Former Employee) –  Simsbury, CTNovember 16, 2016
I worked for European Wax Center for about 9 months. The team was awesome and definitely a close knit work family. Manager was amazing and was very understanding, giving, and kind. Professional and willing to work with you. However, employees are mostly viewed as money makers and if you have trouble some days making sales, you are put on display and can be let go for not selling the amount acceptable to the owner.
Pros
Management, co workers, free waxing, customer relationships, commission
Cons
Sales oriented, low pay, sometimes no lunch breaks, no break room, work harder than you should for your pay rate
Was this review helpful?Yes10NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
They break the law
Manager (Former Employee) –  CaliforniaOctober 21, 2016
They don't have break rooms, no benefits, owners are just out for the money and will break the law to fire you or manipulate the laws to turn a profit. It's really a joke
Was this review helpful?Yes10No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A great stepping stone
Wax Specialist (Former Employee) –  ColoradoJanuary 14, 2017
Here's the thing. Ewc is a franchise so really your experience is based off of the franchisee.Every center is different when it comes to management and how it's ran. Pay is also based off of franchisee. Most give you 5% commission off services but apparently Some do 10%. Also you start at minimum wage but you can also get raises or bonuses... once again each center will be different. I have worked for three different Ewc owners at several locations and states and it truly makes or breaks the experience. EWC's are popping up everywhere so it's kinda nice that you can easily relocate if your young and looking to do some traveling as I did. The clients are great and they usually love you and are very thankful for you ( if your a good waxer ) I made great tips!! the down side is that most centers are ran like a sweat shop. Literally. You have 15 min for a service but yet your guests love to show up and then ask to use the restroom once they enter the room, then they come back in and sit down to untie their shoes meanwhile your heart is racing knowing you now have 7 minutes to complete a Brazilian .... sure enough your pager goes off and your next client is waiting for you... your on the butt strip and your pager goes off again, now your walking your client to the front and you have to suggest products, meanwhile your next guest is giving you the death look because she has now been waiting 4 minutes and you know your going to keep running behind till you have a no show or an upper lip appointment. Basically the stress level is at a 10 hands down 75% of the time. But that's also only  more... once you get busy, takes a bit till you build your repeat request. Also the tables don't go up and down so you bend over a lot. There is no padding on the floors in any location that I am aware of so your lower back kills by the end of a shift. Waxing 10-25 people a day does serious damage to your shoulder and body, I highly recommend stretching as much as possible throughout shift. Lastly the products changed in the last year. They USED to be GREAT, now they are pretty BAD. The packaging looks like Victoria secret and they reek of floral bs. The company went cheap, they got rid of the effective ingredients and switched them out for cheaper less effective ingredients. Bold move if I do say so myself. The industry is changing and people now have the internet and they know what they are putting on their skin, so for the company to change the products the way they did and at such a time was really just a way of saying it's not about your skin at all and all about our pocket book. Many of my clients stopped buying the products and started making their own via Pinterest and coconut oil fads. If you can't sell you won't hit goals, you don't hit goals, you don't get raises... so basically you bite your lip and you sell something that you as a professional would never actually use on yourself! The real question is.....are you someone who is comfortable with the human body? All shapes? Sizes? Genders? And hygiene!?!?!  less
Pros
Your co workers are your best friends! Fun with the guests and good waxing experience.
Cons
Poor pay structure. Poor products. Unrealistic expectations
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible management/owners
Assistant Manager (Former Employee) –  Chicago, ILJune 15, 2016
This company has to be the worst company ever. No matter how hard you work or how much effort you put in it never matters. Depending on the owners the pay is low and commission is terrible and upper management is a joke! Nobody listens to you or your questions. There are no benefits, no 401k ,no pto nothing!
Pros
Free waxing
Was this review helpful?Yes18No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Interesting work environment, Never a dull moment
Wax Specialist (Former Employee) –  4s ranchDecember 22, 2016
a typical day is coming into work and clocking in, setting up your wax suite for the day. You would do anywhere from 2-13 services a day from eyebrows to Brazilians. The actual job itself was very fun and i loved everyone that i met and my coworkers were all amazing supportive woman. Management was not the best, I felt very micromanaged and the way i was spoken to was very condescending and management was very young.The hardest part of the job is some days you would fall behind and it would cause you to be late with your guests but its a fairly easy and enjoyable job that has the potential to pay very well.
Pros
free body waxing, discount on product
Cons
management
Was this review helpful?YesNoReport

Want to know more about working here?

Ask a question about working or interviewing at European Wax Center. Our community is ready to answer.

Ask a Question

Overall rating

3.4
Based on 272 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
2.6
Job Security/Advancement
2.5
Management
2.8
Culture
3.2