Waxologist (Former Employee) – Meridian, ID – February 5, 2016
To keep your job, you need to be absorbing the information and technique insanely quickly. If you do not, they will fire you like they did me. They never told me their expectations and there was a huge lack of professionalism as well as abundant cattiness. All they care about it making a sale.
cattiness, no professionalism, very very high expectations
Wax specialist (Former Employee) – Woodmere – January 8, 2016
I worked at EWC of Woodmere for about 5 months. In that amount of time about 30 employees had came and left, either fired or quit. This wax center has an EXTREMELY high turn over rate and there is a reason for that. If you make even the slightest mistake (lower product sales compared to a previous month is usually the culprit) they take days off of your usual schedule. There is not much consistency at all for guests because new people start daily. If you are just looking for a quick buck go work for this center, but if you're looking for an actual career where the company makes you feel valued, EWC is NOT the place
cheap hourly rate, no benefits, irrational franchise owners
Receptionist (Former Employee) – Valencia, CA – January 21, 2016
I learned so much in customer service and as well handling all customer issues. Since is was a full staff of girls everyone treated everyone like family. The best part working is going to dinner with the team of girls and having fun outside of work. During work is busy day multi phone lines, checking in and out guest, as well organization.
Designated Manager (Former Employee) – Louisville, KY – February 2, 2016
I was the Designated Manager for several months for a brand new EWC in Louisville, KY. I wish I had never taken this job. The owners knew nothing about the company or how to run a business at all. Aside from poor ownership, the company has way too many rules, policies, and procedures. It is a very strict environment and I always felt like I was walking on eggshells and being micromanaged because of how strict everything is. Corporate employees are very rude and offer no help at all. As a manager, I received NO training whatsoever and was "thrown to the wolves" to figure out things on my own. Perhaps with decent ownership and more help/advice from Corporate, this could potentially be an okay place to work, but I had a bad experience. There is a very high turnover rate with employees nationwide with the company, and now I see why!
Since I was the manager, I received a salaried income
Strict rules, policies, and procedures; poor ownership
Guest Service Associate (Former Employee) – Humble, TX – December 28, 2015
A typical day of work consisted of greeting and communicating with guest and educating them on waxing. The management was good and the coworkers were friendly and there was no drama. The hardest part of the job was dealing with mad guests and the most enjoyable part was my coworkers.
Enjoyed my work, location was slow paced and management unprofessional
Waxing Specialist (Former Employee) – Plano @ Spring Creek Pkwy- Plano, Tx – December 4, 2015
Enjoyed my work at EWC, however the location had very slow periods and unprofessional management. I had many days where I did not have one client on my books and I felt the location was overstaffed most of the time. I chose to leave to attend the laser certification to further my career.
Guest Service Associate (Current Employee) – West Babylon, NY – November 30, 2015
Enjoyable work place with supportive and kind management. Expected to provide guests with top of the line customer service, sell packages, and manage the over flow of the center. The everyday tasks include opening and closing the center, managing money, attending to guests and more. The most enjoyable part of the job was the people I worked with, and being able to provide our guests with an excellent experience.
Fun, friendly and fast paced environment. Hard working and compassionate staff. Making sure all clients needs were satisfied
Guest Service Representative (Former Employee) – Midland, TX – October 19, 2015
Fabulous and fun work environment with opportunities for growth. Loved everything about the company and what it stands for. Enjoyed making clients feel good and happy was rewarding. Friendly and compassionate management with very hard working and helpful staff.
Waxer (Former Employee) – Annapolis, MD – October 27, 2015
The wax center as a whole has an amazing concept and I feel if I was able to work under any other franchise owner I would not only still have my job, but working there would have been less stressful and I would have been less fearful about losing my job.
Hours, commission, retail
Being told my hourly pay would increase faster, being afraid i could lose my job
Overall good company to work for. Long days and somewhat micro managed, but that cant be understandable..
Center Manager (Former Employee) – Addison, TX – October 6, 2015
Overall good company to work for. Long days and somewhat micro managed, but that cant be understandable.. If you're making the number, selling packages and running the staff with little to no drama, then you can do fine with this company. Thats not always the case when it comes to money and location/demographics.
Guest Service Associate (Current Employee) – Ontario, CA – September 26, 2015
The environment is very aesthetic based so if you're an esthetican or make up artist this place is for you. Benefits are offered, but very few opportunities for pay advancement or advancement in general. Great job for those just starting out, but not optimal to make a career out of GSA position or wax specialist.
Guest Service Coordinator (Former Employee) – Goodyear, AZ – September 25, 2015
This company is very cut n dry. you will be told and know exactly what to do and the best way to achieve success. Very detailed on every aspect as well. I learned great sales skills from the education and direction that was given. Our management was very active with the store, 100% and that all gave 110%. they are actually the most hardworking team I've come across! Team meetings every week let everyone be in tuned with the store, corporate, and employee goals. The hardest part of the job well, it wasn't that hard because we had all the tools to succeed. I would say that's the best part.
potential to earn a a lot, team meeting lunch weekly, regional sales competitions, goals, and our guests
Very good company to work for with a great environment
Wax Specialist (Current Employee) – Cherry Hill, NJ – September 21, 2015
Working here was very fun, I learned a lot as a cosmetologist/esthetician from there very extensive training. I enjoyed teaching my guests about their skin and the products we offer. The company itself its very great because they help you throughout your career and help you push further up if wanted. I loved helping people feel good about themselves, even if waxing isn't the most enjoyable service.
Marketing Coordinator/Lead Esthetician (Current Employee) – Atlanta, GA – October 4, 2015
fun atmosphere, supportive mamangement. They are all about numbers and productivity. The company is very organized. the only thing is there aren't any benefits( healthcare etc... Also the consistency of pay. Overall franchisee are nice, management and coworkers are awesome
Wax Specialist (Former Employee) – Scottsdale, AZ – October 31, 2015
loved the franchise I worked for, great people good cliental. You have the potential to make good money depending on the level of waxer you are and tips. performance based job so can be stressful at times, but this also can depend on the center.
Being the First one at work and the last one to leave. Having a positive attitude. Leaving your problems at the door. Working with others that were wo
Wax Specialist (Former Employee) – River Oaks, TX – September 4, 2015
Being the first one to show up at work and being the last one to leave. To be the best I can be. I learned from my mistakes and other peoples mistakes. The hardest part of my job was working with people that were working against me. The most enjoyable part of my job was making others feel good about themselves.