Pros: staff discount, uniform allowance, happy customers!
A typical day as a retail manager consists of customer service, team building/training, store targets and KPI management, visual merchandising, office admin, banking, keyholding, and general store security and standards.
This job is hugely customer service based and even as a manager I spend the majority of my time on the shop floor building rapport – more... with my customers - ultimately leading to a loyal and happy customer base. The job also includes all other elements of retail management (office based, staff training, brand guidence, visual merchandise etc).
During my time here I have built a strong team and maintain a low turnover of staff.
Of course there are challenges within the retail world, but I always manage to keep my staff upbeat and focused on reaching weekly, monthly and yearly targets by using the best techniques to create additional revenue. – less