Enjoyed working for the company before they split and sold most of their portfolio to Ditech as of 05/01/14. Hard to believe it had to end. New view on how I for see EverBank they will slim down their Servicing platform and have less employees. Overall it was a fun and great company to work for!
Was not given the proper expectations once I moved to sales positon on my earnings. Had to search for new job which would allow the income that I need to support my family. I also felt that I was told one thing by management and then loan officers would step in and not agree. I could not work in that environment.
Specialist (Former Employee) – Jacksonville, FL – November 5, 2015
This is only from my own experience, working in this company was a great challenge for me, training and learning different jobs in the banking industry in the division of post closing. I worked with team good player. There is no hardest part of the job just accepting the challenge and own it. The most enjoyable part of the job is when I see my co-workers happy face. Hoping to get back to work in this comapny in the near future.
The present job at Everbank is not challenging, in fact I could teach a high school student to do perform the job in a few days. I am a problem solver, Analytical and Critical in my thinking. I was asked to stay when the 1st lay-offs started and move to different department due to my extensive background in the mortgage business, and reduce my pay grade but keep my present salary from the resolution job due to a reduction in business. This put me at the high range of the legal review job. The resolution job, worked the mind and you could see your progress, you felt like you had accomplished something for the day and made a difference. Lower managment is great, there is alway a constant threat lingering from the 1st lay-offs. a lot of tension in the floor at all times. You just want to do a good job and go home. There is not challange to this job and is not hard to perform at all, I constantly see here, people just running through the files to get their numbers, I know this due to I have been able to work all three sides of this business, they miss a lot of issues that could have been fixed up front the first time around. However its more about the numbers than the quality here. The most enjoyable part of the job is working with some very talented people with a great deal of experience, a lot of these folks I know from working at Homeside, Wamu, and JP Morgan Chase over the last 15 years, Work place is clean and up to date on technology. Overall this is a great place to work, I was expecting to work here till I retired.
Loan Review Specialist III (Current Employee) – Jacksonville, FL – September 5, 2015
I love my job but am currently being displaced. Would love to find a job where I can continue to do the same type of work and flexible hours. I preview loan files after closing to ensure the correct documentation is there and signed accordingingly. If not, we fail to a our high risk resolution department.
Client Response Specialist III (Current Employee) – Jacksonville, FL – September 2, 2015
Management in my department needs to work on social skills with team members. Needs to learn how to deal with conflicts or issues thats brought to attention. Needs to recognize team/individual accomplishments. Co workers are to themselves. Easy to work with Overall a great company
Financial Intelligence Analyst (Current Employee) – New York, NY – August 10, 2015
• Supports global banking operations through analysis of operational and strategic intelligence from internal and external sources in order to conduct financial crime investigations related to fraud and suspicious activity • Conducts enhanced due diligence investigations on complex and sensitive AML compliance matters in support of legal and regulatory rules, and compliance policies and procedures for the firm’s retail banking operations division • Manages and escalates internal cases in accordance with banking procedures for potential money laundering activity, fraud, and terrorist financing • Presents cases to SAR Committee to recommend appropriate filing action; prepares Suspicious Activity Reports • Performs proactive account monitoring through daily report analysis; manages ad hoc reporting; completes Financial Intelligence Unit monthly fraud report for presentation to senior management • Assessment of referrals from wide range of sources across banking operations, financial centers and foreign exchange areas; triage real-time fraud events to mitigate risk and prevent loss to firm and clients • Coordinates with local, state, and Federal law enforcement agencies; investigates 314a requests and CrimeDex alerts; manages subpoena process, high risk reviews, and response to agencies • Knowledge of regulations pertaining to the Bank Secrecy Act, USA PATRIOT Act and Consumer Identification Program