Service Delivery Manager (SDM) (Current Employee) – Chicago, IL – March 20, 2017
Evolent Health is formally known as Valence Health. It has been a great place to work and grow in my career. There have been lots of changes in the past year in and a half as the transition took place. Overall, the environment stayed very positive. The hardest part of my job was having to wait on other operational teams or departments to deliver updates or completion of work. As a Service Delivery Manager, it was my job to act as the middle person between our operational teams and our clients. Not being able to deliver updates is never fun. The most enjoyable part of my job was being able to work remote. If I had to work from home that was o.k. as long as I the job was done.
Client Accounting Specialist (Current Employee) – my home – March 13, 2017
A typical day of work is going to the office in my house. I worked remotely on the computer all day while the corporate headquarters is in Arlington VA . I supported our Health Care Clients to more successfully supply value based health care to their providers.
Nurse Case Manager (Former Employee) – Indianapolis, IN – August 30, 2016
Worked as a case manager in the Indianapolis office. The managers were not advanced to managerial positions because of their abilities (except on paper). A friend/co-worker worked on a team where if you asked the manager a question she didn't know the answer to, she would ignore you until you went away. I worked for a temp manager brought in to cover while the regular manager was on maternity leave. This temp mngr literally told us to go in to active patient cases and put in false information in those cases so as to get the answers for a qualification test for Milliman that IU Health was requiring us to pass to work on their cases. The Managers for the nurse case managers were lazy, they lied at the drop of a hat, they blamed the employees for stuff that had nothing to do with the employees or their job performance. Worse leadership ever.
Breakroom snacks and support staff are both way above normal
Managers behaved in a criminal fashion and "the wheels on the bus go round and round" .
Indianapolis office ran poorly. Poor management and team leaders!
Transitions Case Manager (Former Employee) – Indianapolis, IN – July 31, 2016
The culture at the corporate head office in Virginia is totally misleading. This company made a mistake in taking on the IU employees who got fired from IU and had no choice to take jobs with Evolent or they would lose their severance. There is constant complaining and a lack of work ethic. Evolent took these employees and made them managers and supervisors, who have less credentials than new hires and the result is they are incredibly afraid for their job security. These people will make you question the company and their goals for the Indy office. My team lead, manager and director were very rude, probably to compensate for their lack of knowledge and skills. No chance to advance in this company, rather the management hire external "buddies". There is a culture committee in place in Indianapolis, although the planned events are attended by managers and culture committee members only, so sad!
Poor management, Expect you to work double and triple case loads and beyond your 40 hours.
Temporary Clerk (Former Employee) – Indianapolis, IN – July 6, 2016
I really enjoyed the work. The group I worked with were very nice. il I liked going to work each day. The management were very helpful. I felt really appreciated. I just wish it had lasted . I did the returned mail and also generated the procedure approval letters to the patients for preauthorization of tests that the doctor had ordered. I would return in a minute if they called me back. the company is excellent to work for. They do appreciate their employees. they show their appreciation in many different ways. I give them a 5 star The hardest part of the job was leaving. The best part of the job was the kindness showed by the upper management. I learned how the pre authorization was done and the process of sending the letter to the patient. each day I completed the return mail and sent back to the nurse that had sent it out. I then sent the approval letters to the patient and doctor. The letters were sent to the people so they were aware of the cost being paid. The only reason that I left was the work load had shifted and the job i had was taken over by the nurses that approved the procedure. SO my job was cut in half and they did not have enough work to keep me busy 8 hours. Also was advised if the work picked up they would call me back. They also advised I could use them as a reference .That just shows how they cared about their employees.
Interview process (Former Employee) – Arlington, VA – June 23, 2016
The interview process was long & lengthy and a complete waste of time. I had at least 5 phone interviews and I met with 7 people at Evolent in Arlington for a 4 hour face to face interview. Everyone seemed very nice and I felt connected to the people interviewing me. This was over a 4 month time frame and I must of spent hundred of dollars paying for a babysitter during the interview process and I never heard back from Evolent to see if I got the job or not. Very unprofessional of Evolent
Passion driven, but many can't handle quick change
Telecommunications Manager (Current Employee) – Arlington, VA – May 26, 2016
The company has a good culture. For the most part, you can see the passion that each employee has knowing that their job will have an impact on someone's life. The company is growing and changing rapidly to a point where requirements and processes can be lost in management.
Free snacks, nice office space, work from home capability
Registered Nurse Care Advisor (Current Employee) – Indianapolis, IN – April 19, 2016
Evolent is a fast pace and innovative company that offers top of the line healthcare models and information technology to help physician-led health plans across the company. Offers great compensation and benefits.
Research Analyst (Former Employee) – Arlington, VA – November 3, 2015
After 3+ years, there was still a start-up culture, with constantly changing priorities and goals, leading to regular restructuring. Lots of wasted work and duplicate work due to unclear objectives. The up-side of a start-up is that there are lots of intelligent, energetic, hard working people that help make things work in a crunch.
workstation treadmills, standing desks, healthy food in breakroom
Health Educator -$60,000 (Current Employee) – Arlington, VA – October 25, 2015
I wish I could say they keep all of their promises, and that it is as good as they make it sound, but it's not. The job description you are given at time of hire is not reviewed with you, ever, and does not represent what you are actually expected to do. You are not given the tools you need to succeed, and even when you are practically begging for them, management can't figure out how to give you what you need, but they still expect you to meet program goals and make the program successful. They want you to think that it is all about the patients, but it's not, at all. It is all about the numbers, but management will tell you it's not all about the numbers, and then reprimand you when the numbers aren't good enough. It is a sad, sad situation.
Free snacks and beverages
Everything else, espcially work/life balance...because there is none
Contractor (Current Employee) – Arlington, VA – October 6, 2015
Laid-back atmosphere where everyone seems to get along really well. Very collaborative work environment, where no one is ashamed of asking "dumb" questions, and no one is holding out info from someone else in order to "gain a competitive advantage." Does not seem like a corporate setting whatsoever. Everyone is very warm, welcoming, understanding, and compassionate. Social environment, where all office space is open so you don't feel like you're trapped away in a corner. Highly recommend, especially if you are trying to get into the public health industry. Evolent is an up-and-comer, for sure.
Open work environment, culture, atmosphere, desks height adjusters, pool table, XBOX, cafeteria/break rooms, wellness rooms, work treadmills, private work areas
UM Program Coordinator (Current Employee) – Atlanta, GA – July 1, 2015
Evolent Health is a great company to work for. The benefits introduced are awesome. The activities and meetings held at or near the corporate office, look and seem to be exciting, with a great team building concept.
Indianapolis Office is ran poorly! Team leader and management has real job security issues!
Nationally Certified Pharmacy Technician (Former Employee) – Indianapolis, IN. – February 25, 2015
The culture at the Virginia office will have you eager to be a part of the company! Beware if you are educated and minority working in the Indy office... They're initial requirements are that you be certified in your field but none of your peers are, so if you are credentialed and your team lead Isn't you will have real issues! They do not train you on systems, do not provide you with training materials but complain about the company not having it together. Well my analysis is that the company made a mistake of taking 50+ year old IU employees, calling them Pharmacy Technicians and making them managers and team leads when they weren't managers, pharmacy tech's or team leads for IU! The "Manager" takes orders from a whiny 50+ year old team lead who has never led anyone or worked as a pharm tech a day in her life! These people will make you question the company and their goals for the Indy office. My first day of work there the manager let me know they had inferiority issues when she told me that she chose me over another Technician because she had leadership potential and she was afraid she may try to take her job! Well the way I see it is if someone is better at the job than you and more qualified then that's what the company needs! Instead the "Golden Girls" gossip all day and talk about their co-workers! Good thing I'm educated and credentialed because I walked out mid day and landed a position with a company that embraces knowledge and believes in equality! Oh yeah, on my orientation day I was to have lunch with a member from my department but I ended paying for my lunchmore... and theirs! They "left their money at home!" But they took me to their favorite restaurant and the bill was $27.00! I'm still waiting to be reimbursed...less
Poor Management, Inferiority complexes, Nasty office chatter, Not diversified, Expect you not to take your lunch, monitor your restroom breaks