Customer Service Representative
Evolution1 - Fargo, ND

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Due to fast growth, Evolution1, a healthcare solutions software company, is currently hiring full-time permanent Customer Service Specialists to start in September and October. No weekends or overnights are required. We offer competitive pay and great benefits in a fun, casual work environment!

As an Evolution1 team member, you will have the opportunity to service our partners by providing high quality customer service. The main responsibilities of the Customer Service Specialist are to answer all customer questions via inbound phone calls and emails on offered benefits with accuracy and high quality customer service.

Duties and Responsibilities:

  • Responsible for all assisting customers by answering questions, solving problems, and educating them on provided services via inbound phone calls and customer email inquiries.
  • Is knowledgeable about the products offered and actively participates in departmental training and continued education.
  • Provides informal or formal training for additional team members when needed.
  • Displays advanced knowledge of IRS regulations governing all products.
  • Actively assists other departments when additional help is needed.

Qualifications:

  • Telephone inquiry experience or ability to handle a constant flow of incoming calls.
  • Customer service experience and benefit experience typically acquired in 6 months to two years.
  • Computer proficiency required.
  • Must have excellent customer service skills.
  • Bilingual Spanish/English language skills a plus

To apply, go to http://www.evolution1.com/careers.html?gnk=apply&gni=8acda1103ef36d42013ef3957f5d0441&gns=Indeed%20Sponsored

Check us out on Facebook! https://www.facebook.com/Evolution1Team.


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About this company
Evolution1 and our Partners serve more than 9 million consumers, making us the nation’s largest electronic payment, on-premise and...