Offer benefits to collectors that work 40 hours (plus) a week like the full time office staff... pto, sick leave, paid holidays over time and double time... get paid for every job on time and reimbursed mileage and expenses properly... no more of this bs saying the billing department in SD didn't get everything or on time!
Get rid of the current management team in Fort Worth and hire individuals that won't hire/choose someone for a specific job simply because they are part of their click.
Pay your employees on time for the work they have done.
Update your buildings, raise the standards that you have for your employees, but good wages for such an easy job.
Answered - Office Services Clerk (Former Employee) - Waco, TX