Senior Research Analyst (Current Employee) – Albany, NY – May 18, 2014
The college caters to adult learners via predominantly online instruction and exams and gives credit for experiential learning. It is a very nurturing environment and encourages professional development. It is a fast changing place and as an employee you will be required to adapt and adopt the rapid pace. Being consistent and changing rapidly is the hardest part of my job.The most enjoyable part of my job is that my work makes a difference to how the business performs and directly affects its customers- various business units of the college and the students.
Director of Operations (Current Employee) – Albany, NY – September 18, 2017
Overall, a solid organization. Lots of change, and likely heading in the right direction, finally. However, sometimes the pace of change, and players at (or not at) the table make decisions that frustrate the organizations actual goals.
Senior Academic Advisor (Current Employee) – Albany, NY – August 3, 2017
From our mission statement: Excelsior College provides educational opportunity to adult learners with an emphasis on those historically underrepresented in higher education. It is easy to get behind the mission of this institution. The mission is fulfilled by some of the hardest working individuals I have ever had the pleasure of working beside and knowing. We make efforts to assist our students in reaching their goals, the attainment of an Associate, Baccalaureate, or Masters degree.
Accountant (Former Employee) – Albany, NY – July 24, 2017
When I went to work for Excelsior College on-line higher education was still new and having worked previously in a traditional university, it was a new experience. This was a new way for adults to continue their education while balancing their lives. I was able to institute a new process that helped our military in their educational pursuits and gave me knowledge and confidence that I brought to subsequent positions.
Online Adjunct Professor (Former Employee) – Albany, NY – May 29, 2017
This was a great school I used to work for. I only taught one course for them for a couple years and I moved on to other schools that gave me more courses. It was a great place to work in the early days of my teaching experience.
No diversity in courses--just always assigned one.
Adjunct Clinical Examiner (Current Employee) – Albany, NY – May 27, 2017
Some of the questions do not pertain to my title because I work weekends and an adjunct clinical examiner. This is not a benefited position. As a place of education, I can say that my experience as a student was excellent.
Secretary/Receptionist (Former Employee) – Madison, WI – April 12, 2017
It was a pleasure working with students from all over the country, The hardest part was when students would get angry over the phone, the best part was when I was able to get them calmed down and help with what they needed
Unhappy employee (Current Employee) – Albany, NY – February 8, 2017
Was a great place to work, but there is no job security now. After the layoffs, including those who worked there 20+ years were let go, you know you are replaceable. HR doesn't do their job either, complaints of harassment are ignored and those that don't do their job get promoted.
Course Registration and Records (Former Employee) – Albany, NY – November 27, 2016
I worked in the course registration department for over a year but left a few months ago. The value and purpose of the college is to help students succeed but the people in that department did not work together at all. They were extremely immature and very catty, it's as if they forgot what the value and purpose of the college is. Excelsior as a whole is a great place to work but that department needs serious team building. The supervisor was affable but the team leader and some of my colleagues were not. The daily tasks are repetitive and if you aren't a person who likes to do the same work everyday, this place is not for you.
Good pay, benefits, time off before holidays
Stuck on a computer all day, department needs help, no interaction with students
It was a great place to work, and then the bottom fell out
Technical Support Services Team Lead (Former Employee) – Albany, NY – September 29, 2016
I loved my time at Excelsior College. I loved the people. I loved our mission and I loved what I did and was able to have the opportunity to learn. Unfortunately however, complete mismanagement of our finances, irresponsible overreach beyond our core disciplines and managerial negligence led to a massive layoff of which my department was eradicated. I'll never regret what I learned there and the great people that I worked with. It was an amazing and rewarding experience.
Great teamwork atmosphere, convenient, good benefits
Vice President Human Resources (Former Employee) – Albany, NY – March 30, 2015
A fine organization with a commendable mission, Excelsior provides educational opportunities for an under served population. Through its model of online distance education Excelsior provides people around to world to earn a degree.