Expedia, Inc. Employee Reviews

Found 286 reviews matching the search
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Great place to grow skill sets.
Analyst - Identity Access Management (Former Employee) –  Bellevue, WAJuly 12, 2017
Manage all aspects of requests using ticketing system SERVICE NOW – Responding to issues in Escalation queue, creating, modifying, and removing Active Directory access, as well as working in Exchange O365.

Followed access management requirements to ensure proper approvals are received and logged. Manage closing out of tickets with high quality and within Service Level.
Pros
Lot's of free lunches and potlucks
Cons
No parking.
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Very fun place to work in
Travel Agent (Former Employee) –  Sunrise, FLJuly 12, 2017
Making sure I provide excellent service for customers looking into having a wonderful cruise experience. Provided clients a detailed itinerary that will meet there needs. I learned building a trusting relationship can always bring a client right back. Workplace was fun and enjoyed helping clients with there dream cruise vacation. The hardest part was dealing with complaints bur most important ending of on good terms.i enjoyed and made sure i stayed on top of every client cruise experience from the beginning to the end .It was like being in paradise.
Pros
Free Cruise tickets
Cons
no cons available
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Expedia Springfield Great Place to Work
Supervisor Global Cash Allocation (Current Employee) –  Springfield, MOJune 26, 2017
Expedia Springfield office is a great place to work. Great pay, benefits, culture. Definitely an amazing opportunity for new graduates and those ready to go global with their careers.
Pros
Great Pay/Benefits
Cons
Lack of advancement opportunities unless willing to relocate
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Solid company with great benefits
Fraud Analyst I (Current Employee) –  Bellevue, WAJune 23, 2017
The company has great benefits from travel down to PTO. There's a real push towards developing you to fit goals you design for yourself. Could use a bump in pay, but as far as a start to your career it's great.
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Good pay and benefits
Lodging Support Services Supervisor (Former Employee) –  Springfield, MOJune 20, 2017
Great company to work for, with good benefits. Having good attendance and being on time to work is crucial. Company has various departments and advancement opportunities.
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Productive and fun workplace
Financial Recovery Coordinator (Current Employee) –  Springfield, MOJune 19, 2017
In certain departments there is flex time. EGP allows employees to come into work between 6AM and 1030AM depending on your work schedule. We all work hard and play hard. The benefits are outstanding and there is room for advancement as long as you are willing to relocate.
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Expedia
Credit Card Reconciliation Coordinator (Former Employee) –  Springfield, MOJune 19, 2017
Really great place to work ,
Every thing was good, People and the management. the benefits were amazing. I would still be working there if I weren't dead set on spending the first 3 years at home with my new baby.
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Not a great place
Partner Account Manager / Marketing Manager (Former Employee) –  Bellevue, WAJune 13, 2017
Managed portfolio of 25-30 ASP Clients that represented $30 million+ in bookings and $3 million in annual revenues. Created business plans for new development projects and continually added new projects to overall plan. Introduced new marketing plans and analyzed partner’s metrics (site performance and customer conversion rates). Created contracts with unsubstantiated revenue share baselines, modeling revenues vs. profits to determine contract negotiation range and revenue/profit break-even points.
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Management and Human Resources do not support staff
Senior Manager Global Collections (Former Employee) –  Springfeld moJune 12, 2017
Claims to be a people-centric environment but management and human resources does not support staff. Very much a "he-said/she-said" environment

Company promotes bus does not offer career advancement

Disappointing as the working experience at Expedia did not match what I have heard
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it's great enviroment I love the coworkers i work with, just a few concerns
Customer Service Representative (Current Employee) –  Springfield, MOJune 11, 2017
the benefits they give are pretty great. They have team builders where we all go out as a team and do fun stuff. We have food at work all the time. The way the management is there for you is amazing. Some management you can just tell their only there for a paying job. They coach you listen to you most of the time attempt to help you.
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Will go back in a heartbeat
Sr. Business Analyst-II (Former Employee) –  seattleJune 7, 2017
Great and challenging environment, very happening with lots of technical activities and workshops, nice cafeteria. Very fancy office with latest technologies.
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Flight's Full
Finance Analyst (Former Employee) –  Springfield, MOJune 1, 2017
Expedia in general is a wonderful company to work for in comparison to other travel company's.

The Bellevue office treats their employees like valued members of a family and want the best of each of their employees.

The Springfield location has it good points since moving to a new bigger location several years ago. The atmosphere is full and casual and the office design is comfortable.

Most Managers are generally on top of their game with a few that could use more training. Since the Springfield location is located in a smaller city there tends to be a hiring practice of "who you know, not what your know" which I feel has weaken some departments and caused potentially good employees to leave for other company's.
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Great company, great product
Sr. Program Manager (Former Employee) –  Bellevue, WAMay 30, 2017
Expedia is a really good company and promotes a work/life balance. They struggle with all of the acquired companies but are putting it all together. Leadership is outstanding and a much better culture than the other Seattle tech companies.
Pros
Good culture, happy hours
Cons
Need to value input from new blood instead of the old guard
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Innovative company
Marketing Manager (Current Employee) –  TorontoMay 26, 2017
Global company with a lot of employees. Smaller regional point of sales do not have a lot of say. Good work/life balance. Fun work environment. Family type workplace.
Pros
Monthly free lunch, great benefits
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Low pay and no hope or discussion about raises. They have been paying concierge the same rate of pay for at least 6 years.
Concierge Travel Sales (Current Employee) –  Honolulu, HIMay 23, 2017
No chance of advancement or increase in pay. Hourly plus commission but during slow period extremely difficult to make money. No incentives. No clear protocol on many things.
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na
Corporate Cutomer Relations (Current Employee) –  Las Vegas, NVMay 22, 2017
The company offers wonderful benefits the following month after you are hired. The office is located in Summerlin which is a very good location to work at.
Pros
na
Cons
na
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Excellet
Project Coordinator (Former Employee) –  San Jose, CAMay 21, 2017
Expedia is a great place to work with excellent perks. I would highly recommend working here. My favorite aspect are the co-workers that made each day better.
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Fun place to work but STRESSFUL
Reservation Specialist (Former Employee) –  Springfield MOMay 17, 2017
I enjoyed working here, but the stress level in sales is too high. You had great agents being let go for quotas,or quality scores on calls frequently.
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Geared toward the 20-something employee
Sales Associate (Former Employee) –  Springfield, MOMay 16, 2017
Preferential treatment is given to younger workers, promotions, wages and other perks. Not geared toward an older worker. Has a very pre-school atmosphere.
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Work from Home
Travel Consultant (Current Employee) –  Mandeville, LAMay 9, 2017
Love being able to make my own hours. Very easy program to understand and use. The office staff is always available if you have questions or concerns.
Pros
get to work from home
Cons
Commission based
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Overall rating

4.0
Based on 412 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.9
Job Security/Advancement
3.4
Management
3.5
Culture
3.9

CEO Approval

89%
135 ratings
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