Expedia, Inc. Employee Review

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High Volume Call Center/ Travel Sales
Travel Agent (Former Employee) –  Las Vegas, NVOctober 21, 2013
Booked Airfare, Hotels, Car Rentals, Cruises, And Vacation packages.
Ienjoyed working in a fast paced enviroment where I earned both an hourly wage but commission as well.
Pros
Great Pay!
Cons
N/a
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Work Life Balance
Customer Service/Technical Support (Former Employee) –  Bellevue, WAJanuary 9, 2018
I loved the work environment, very chilled and laid back. The people are wonderful to work with, and super friendly, no big egos. Get place to work for all ages.
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Not the Greatest
Corporate Customer Service (Current Employee) –  Las Vegas, NVJanuary 1, 2018
Depends on what level you are working at. Customers are already very irritated when they reach your level of communication and can be very abusive. That makes it an unpleasant working situation. The turnover is constant and it gives cause to wonder what is wrong there. Not enough pay for the work you do.
Pros
overall benefits
Cons
horrible customers
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Overall rating

4.0
Based on 500 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.8
Job Security/Advancement
3.4
Management
3.4
Culture
3.9