Expedia, Inc. Employee Reviews

Found 317 reviews matching the search
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Uh ... Poor leadership
Sr. Technical Program Manager (Current Employee) –  Bellevue, WASeptember 20, 2017
- Poor leadership.
- Too much of reporting.
- Too much of blaming others and talking behind backs.
- Too many directors ... didn't deserve the title
Pros
located in Bellevue
Cons
Too much work; randomization ...
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It was a great place to work
LODGING SUPPORT SPECIALIST (Former Employee) –  springfield missouriSeptember 20, 2017
It was a great place to work
They are competitive and fast paced
They have great perks to working for them
I enjoyed my position at expedia
I had great managers and leads
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Productive and fun place to work
Sr. Integration Consultant (Current Employee) –  Chicago, ILSeptember 20, 2017
If you are based in Bellevue or London, there are a number of avenues for advancement. If you are located in a satellite office, advancement is much more of a challenge.

Expedia does provide a good balance of work and life. It also provides an ample amount of benefits
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Love working here
Tier 3 Corporate Customer Service (Current Employee) –  Las Vegas, NVSeptember 19, 2017
This job is amazing. I love the every day challenges you face. My co-workers are nice people. They give insensitives. They give you opportunities to advance. I'd say the only negative is for the amount of work that you put in we should be paid a few dollars more.
Pros
You learn a lot
Cons
Pay should be more
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Cruise Travel Agent
Travel cruise agent (Former Employee) –  Las Vegas, NVSeptember 16, 2017
Helping customer's plan their cruises, trips, and excursions. Accepted payments. Answered questions for customer's on type of cruises, and about the excursions.
Pros
Good Training, a lot of help, good management, and coworkers
Cons
none
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Good place to work for
Product Manager (Former Employee) –  Chicago, ILSeptember 15, 2017
Overall, it's a good company to work for. There is a new CEO. The direction going forward is uncertain as Expedia tries to grow and encounters more competition.
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Great Place to Work
Help Account \ Global Escalation Agent (Current Employee) –  Springfield, MOSeptember 14, 2017
Expedia is a great place to work! The workplace culture is awesome. The company takes great care of its employees and the benefits and discounts that are provided are fantastic.
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Okay
Sr. Data/Business Analyst (Former Employee) –  Bellevue, WASeptember 11, 2017
Day to work was working on marketing strategy and change the code accordingly. Create SSRS reports and generate adhoc reports. Once. Create user stories and generate documents based on the reports
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It was a great job and the people were great - not enough money for the stress your under everyday
Corporate Travel Agent (Former Employee) –  Las Vegas, NVSeptember 11, 2017
Booking air, flight, hotel and car for corporate customers working for Procter and Gamble .... the only time it wasnt fun is if you had an employee that is stuck half way across the world and you cant get them home - the best part is being able to accommodate them and get them home.
Pros
Set hours
Cons
Not enough money
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Accepting and open culture of positivity and productivity
Credit Card Reconciliation Coordinator (Current Employee) –  Springfield, MOAugust 29, 2017
Expedia encourages employees to have fun and share in their successes and failures because failing means you are trying and progress is not possible unless you try. Managers are fair and allow employees to function with appropriate levels of autonomy dependent upon their role in the company. The benefits are great. The pay is great.
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Fast paced, fun environment
Property Assistance Coordinator (Former Employee) –  Springfield, MOAugust 24, 2017
Lots of changes, always..... but that kept it lively! The most enjoyable part of the job were my co-workers, the people. Hardest part of the job was not much flexibility during peak season, it was understandable with a organization that size.
Pros
travel allowance, health account allowance
Cons
no flexibility in schedule
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Best Job I've Ever Had
Customer Service Representative (Former Employee) –  Las Vegas, NVAugust 19, 2017
I absolutely loved working for Expedia. I loved helping people with their travel plans, assuring they'd have a wonderful time. I loved the Managers and my co-workers. The company itself actually cares about their employees. It's a great company to work for.
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Improvements Needed
Senior Trainer (Current Employee) –  Dallas, TXAugust 18, 2017
Work/Life Balance & Career development are a couple of the biggest issues for Expedia.

Dallas office does not have a ton of growth opportunities. You would pretty much need to be willing to relocate.
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Good work-life balance
Lead Software Test Engineer (Former Employee) –  Bellevue, WAAugust 18, 2017
Good work-life balance, very interesting projects. Different technologies and tools. Some of team are working with cutting edge technologies and extremely interesting tasks.
Management help you to grow.
Training, social hours etc.
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Young, informal casual environment.
Internship Student (Former Employee) –  EnglandAugust 17, 2017
Had a great placement.
Learnet dynamics of the leisure and travel industry.
Use of technology to grow revenue.
Learning is encouraged and lots of help and training to advance.
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working in travel
Lead Customer Service Agent (Former Employee) –  Las Vegas, NVAugust 15, 2017
it was a great place to work and i was able to travel for free or next to free. and great benifits as well as paid vacations. with much room for advancement
Pros
free travel
Cons
tough expectations
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Work atmosphere
Tier III Customer Service Escalation (Former Employee) –  Las Vegas, NVAugust 15, 2017
The best part of working at Expedia was your coworkers. Due to the lack of training and the inexperience of management we helped each other as much as possible. Truly a team effort for success and putting the customer first.
Pros
No perks here
Cons
Inexperienced and unprofessional managers
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Customer Service Tier 1, online travel agency.
Customer Service Tier 1, online travel agency. (Former Employee) –  Tacoma, WAAugust 15, 2017
Expedia Inc. -Tacoma, WA.
Customer Service Tier 1, online travel agency.
Book vacations, modify trips for customers, change or cancel itineraries. Work directly with vendors, airlines, hotels, and car rental companies.
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Awesome place to work for with great culture
Sr. Payment Operations Analyst (Former Employee) –  Bellevue, WAAugust 14, 2017
Expedia is a great company to work for, if you have a family. Great work life balance and fun work culture. Benefits are in par with most tech giants in that area.
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High work volume caused a stressful work place
Reconciliation Specialist (Former Employee) –  Springfield, MOAugust 11, 2017
A typical day at the department you would contact and refund fees for customers that were incorrectly charged by the hotels. While working for Expedia, I learned how to use excel, macros, sales force program, AP recon and OneNote. There was poor organization and management within the Expedia Virtual Card department. The hardest part of the job was the workload. The quota was too hard to make. The most enjoyable part of the job was working with the customers and making their problems resolved in a good manner. I enjoy conversating with the hotel managers and companies.
Pros
Free lunch
Cons
Management, short breaks, stressful environment
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Overall rating

4.0
Based on 453 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.9
Job Security/Advancement
3.4
Management
3.5
Culture
3.9