Over 250 employees lost their jobs to outsource overseas. I wish that would not have happened, I enjoyed coming into work and they were a great company to work for.
Little that we knew at the time, they sent several employees from our call center to train call centers Philippines, El Salvadore and other countries. Not even two years later, they closed Flagship call center where Expedia all started in Tacoma, WA.
Excellent benefits and good pay
Outsourcing from USA to overseas.