Sales driven with exceptional benefits
Concierge / Expedia Local Expert (Former Employee) – Honolulu, HI – May 1, 2017
Each day was different from the next. You are constantly changing your attitude, persona, demeanor to match your guest and their needs. Hardest part is the sales aspect, where if it is slow and tourists are not in your hotels, you are not making money. Busy seasons are incredible for your pay, but also come with the stress of being "on" for 10-12 hrs a day. You're dealing with with a number of guests that believe their needs come first and you're constantly trying to set expectations and meet everyone's needs.
Free excursions and activities
Slow seasons mean very little pay.