Experian Employer Reviews

If you like to be immersed in a fast paced environment this is a place for you. Always something different, wear many different hats depending on the department you are working in. Most managers really do their best to build their staff. Being a transparent about your intentions is key to getting along well in most areas. Being political can put one – more... in hot water. The fellow staff here are top notch, no doubt about it. There is a pressure in some areas of the company to top grade talent (focus to keep the very motivated and talented), which is good, but can be stressful. This isn't a good job if you don't care to learn or do new things or be in challenging situations. – less

I worked here previously before Experian bought out the company. The company was previously known as MPV in the San Antonio area. This was by far the worst job I had ever in life. Management is horrible. They micromanage and show entirely too much favoritism towards two specific individuals in the office, who always run back and tattle to the manager. – more... They constantly breathe down your neck, want to meet 2-3 times a week to check the status of your accounts and to "see how you are doing" which is ridiculous! The manager wants too much control over people, the work load and daily operations versus letting you just do your job! The Manager tries so hard to bully people and intimidate you. TAKE MY ADVICE, DON'T EVEN WASTE YOUR TIME OR BOTHER!! PLUS THE HR DIRECTOR IS MARRIED TO ONE OF THE EXECUTIVE STAFF MEMBERS. Talk about a conflict of interest! RUN AND STEER CLEAR OF THIS ESTABLISHMENT. – less

I left a good company I had worked for nearly 25 years, leaving a first half bonus behind (12k) and was eager to learn and bring change to a global major sales team in NY. The level of gap to goal was far worse and beyond what I was led to believe and expected from the interview process, which was lengthy (4 months) and extensive (NYC twice, flown to – more... California to HQ). Comp was great and I'm proud that I took a leap of faith and tried to make things better. My faith was dashed however 6 short months later. I was "dismissed" citing that the team was not making their # (LOL - no kidding! - I inherited a multi million dollar loss to a key competitor B4 I joined) which directly contributed to our lack of making goal so I assume this was used as an excuse to let me go. An 18 month time horizon was discussed to turn the account around, however I was laid off after 6. Making Q4 EBITA look better was a more likely reason and 1 way to make your profit #'s look better? Lay off someone making 250k/yr! I was never spoken to about expectations not being met, or really given an opportunity to improve, just let go due to "poor team performance and lack of "fit". I was unwilling to throw the people who worked with and for me under the bus (i.e. fire them) without giving them an opportunity to improve. Ultimately that led to my being let go. To say I was stunned and deeply disappointed is an understatement -however this scenario is being played out in boardrooms and management in businesses like Experian with alarming regularity. Layoffs are like a plague sweeping the nation - a management tool used by mid to senior level managers to save their own jobs. Management team resides in California HQ. They are trying and failing to manage East coast employees - which is hard - so it is somewhat understandable since they clearly don't get things right. Your job can be lost apparently due to rumor, malicious commentary from disgruntled staff afraid for their jobs and false innuendo. I was horribly disappointed about the knee-jerk reaction of the senior executive management team. I had been working 60 hour weeks and trying to turn around a clearly disappointed and disenfranchised team. – less

Experian Marketing Solutions division provided the best solutions and services to major catalogers across the US. I am proud to have been a part of their company for so many years.

IT WAS GOOD NO ANGRY OR UNPROFESSIONAL PPL THERE WAS A GREAT PLACE TO WORK!

Management lied to my whole training class about the pay and raises. We were told there would be a $1.00 raise after training later to find out you had to meet a quota to get that $1.00. We also were not told that it if we didnt pass test in training we would be terminated and put on the streets without a job, Which is fine but would have been nice – more... to know for those of us that were leaving other jobs for what was suppose to be a better job, I find that a complete lack of professionalism. Management is horrible and doesnt share the billions of dollars made every year with the staff. They will invite you to meetings to tell you how much money was made and to tell you to keep up the good work but you never see any of the cash made on your check. They do however let you know that you qualify for earned income credit during tax season since they pay you so poorly – less

A typical day at work, logging into the system to be ready to assist Customers with their credit report. I've learned so many things on the reports and the difference between FICO Score and regular score report. My co-worker were impressed on how I communicate with the customers. Nothing that I experience was hard. The most enjoyable was having an environment – more... that was positive. – less

1)Well organized
2)Discipline
3)Complacent Environment to work for.
4)Help me yo become a Team Player

1)Well organized
2)Discipline
3)Complacent Environment to work for.
4)Help me yo become a Team Player

This is a 24/7 work environment. We support nearly 10000 employees nationwide and internationally with pc related issues.

The sales departments use to run the organization, and everyone would work and do anything to help someone make a sale.

The company has now transitioned into a large customer focused organization that does anything to grow.

As a sales person it is not uncommon to be asked immediately about where your next deal is, even if you are at 100% of quota – more... MTD and YTD. – less

A great place to work, learn something new everyday...even after 30 years of working. Thats what makes it so good...always challenging.

Client Support Management is the worst ever and very unprofessional . Biased favoritism towards some in the group and not others. Manager dates others under his report, loses temper constantly, does not provide development opportunities, departmental training is awful, etc.

not so great but still has advantage in list processing. hope to see more positive changes with the new management.

In the classic small company do good, the owners sold to Experian and they soon started laying off good people. Not only did they cut their staff to skelaton but they tastefully did it around the holidays. A real classy organization. On the business end the upper management were clueless as to what mid management was doing.

I enjoyed working at Experian, because the pay, benefits, and hours were great! It was close to my home, which made the communte easy. I just wish that they hadn't have outsourced my position!

A good place to work, but recently they move their Direct Marketing jobs in Costa Rica.

Excellent company in its industry. Highly committed employees. Good benefits.

Not such a difficult job with marketing research. My work was not extensive as an intern.

Experian was a much more challenging sales position as the goal was to change the banks way of doing business.