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138 reviews

Experian Employer Reviews

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Experian
Senior Technical Writer (Former Employee), Costa Mesa, caNovember 21, 2014
Pros: nice work environment and lots of great chess players
Cons: security was always a factor. they had many layoffs while there.
Interviewed many SMEs to document a specific process known as the "outside list". This entailed documenting a VB application, a Java application and a mainframe application. I basically went step by step how to perform the task.

Left alone to complete the tasks on my own. I work best like this.

I documented many applications. One was an inhouse QA – more... Plotter tool that the data analysts would use to perform QA on their input and output files created by the Outside List process.

Assisted the trainers by preparing documents for the new employees in Santiago, Chile. – less
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Very Professional Global Corporation Excellent Management
Facilities Operations Manager (Former Employee), New York, NYNovember 18, 2014
Pros: management style
My experience at Experian Was very productive and challenging. I was provided with all the necessary tools to do my job. The support I received from management was excellent. I cant thank them enough for the skills I obtained while working there.
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Great company with great culture!
Marketing Data Analyst (Former Employee), Costa Mesa, CANovember 12, 2014
Terrific place to work if you are looking to not only have fun in the work place, but positively impact the lives of your customers.
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Good site
Senior Copywriter (Former Employee), Costa Mesa, CANovember 7, 2014
Experian is a great Company to work for. People are frined and very nice,
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love the people I work with
Customer Service (Former Employee), van burenNovember 6, 2014
really nice place to work in . I enjoy the benefits, love the culture
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Fun company culture and professional work environment
Account Manager, Data Breach Resolution (Current Employee), Costa Mesa, CANovember 6, 2014
Pros: fun culture, bonuses, great compensation, personal and professional growth promotion
Cons: job security, new leadership
Sharp and intelligent counterparts. I interacted daily with multiple internal divisions such as legal counsel, finance, business operations, senior executives, customer care and vendors. My typical day also included client interaction, problem solving, providing solutions and resolving inquiries and escalations. I worked with a great team that took – more... time to meet weekly to discuss how projects and accounts were performing and strategies for improvements. The hardest part of the job, especially in data breach, is time management due to aggressive timelines. The greatest part of the job are the people and clients I work with. – less
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Very benefical to consumers
Credit Report Specialist (Former Employee), Allen, TXOctober 24, 2014
This is a great company that will go out of their way to help you reslove any credit related issues that you may acquire.
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Fun workplace
Fraud and Id Theft Specialist (Former Employee), Irvine, CAOctober 16, 2014
Pros: great benefits
Cons: long distance drive for me
Worked in a great team working environment. Love it and I learned a lot.
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High energy work environment
Executive Assistant (Current Employee), Costa Mesa, CAOctober 4, 2014
The company benefits are great as well as the discount perks with local businesses.
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Compensation is very low.
Business Analyst (Former Employee), ChicagoOctober 1, 2014
Pros: can't think of any.
Cons: lots of layoffs. management is all over the place.
Salary range is way below industry standard.

Management was unclear on how to keep moving forward with one's career.

A lot of internal politics between middle management. Hard to get a sense for what is expected.

Lots of layoffs.
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Had a great experience working for this company.
Client Services/Service Delivery (Former Employee), Schaumburg, ILSeptember 23, 2014
Pros: business casual dress, great benefits, many opportunities to learn new technology.
Cons: too many constant corporate leadership changes!
I would have hoped to be employed with this company until retirement had the had the company not been hit hard by the economic down turn of 2008/2009.
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Fast-Paced global matrix managed company
Sr. Learning Consultant (Former Employee), Virtual office - Traveled extensivelyAugust 28, 2014
Pros: constantly learning as positions morphed
Cons: work/life balance suffers
The company morphed continuously in the 18 years that I worked for Experian. One must be comfortable working in a fast paced changing work place to excel. Excellence is the standard.
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Stressful but good benefits
Customer Service Representative (Current Employee), Van Buren,ArAugust 22, 2014
If you are lucky enough to get on a client team it is ok. Core is more stressful. They just don't offer as much to their employees as they used to.
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Fun and engaging environment focused on the people and results
Events & Communications Coordinator (Current Employee), Van Buren, ARAugust 22, 2014
Pros: free coffee, cheap vending, clean environment
It is a fun environment that feels like a family. Even working with hundreds of people you feel connected to everyone and everyone is friendly.
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great place to work
Call Center Agent (Former Employee), Van Buren, ARAugust 12, 2014
Pros: teamwork
Cons: to easy to get layed off for medical problems
I loved the people,would go back if opp was there. only reason left was due to medical reasons
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Productive and fun place to wirk
Consumer Mail Associate (Former Employee), Allen, TXAugust 11, 2014
Pros: gym to keep employees healthy
Cons: insurance
A great deal of community involvement 40 hr work week flexible hours to attend college
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Not flexible hours, no manager help
Consumer Service Associate (Former Employee), Allen, TXAugust 7, 2014
Taking about 50-75 calls regarding customer's credit reports and answering how to dispute and explaining things on the report.

Co workers are better than the managers at helping you

Hardest part is trying to figure things out for a customer when you have no help or they give you a bland answer
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Productive
Account Relationship Manager (Current Employee), Schaumburg, ILJuly 23, 2014
Good experience to learn the business and complex tech driven products. Great place to build experience to grow.
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Great benefits
Senior Financial Analyst (Former Employee), Costa Mesa, CAJuly 21, 2014
This company had some of the best benefit packages I've seen of any company I've worked for.
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high turnover, poor management, geo politics are rampant
Software Engineering (Current Employee), New YorkJuly 17, 2014
It's basically one big chess game divided across the North America region. Working with other regions across the globe can be fairly satisfying, but North America is a mess. Avoid at all costs, they are failing in most areas.

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About Experian

Experian¬†Information Solutions, also known as Experian Americas, is the US-based arm of global credit reporting agency¬†Experian – Read more