Questions and Answers about Express Scripts

View all 29 questions about Express Scripts

What are the hours for the call center?

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Very long and NOT changeable at all once you choose.

Answered - Patient Care Coordinator (Former Employee) - Byfield, MA

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Call center has 24 hour a day shifts

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The Call Center is opened 24 hours, seven days of week.

Answered - CUSTOMER SERVICE SUPERVISOR (Former Employee) - Tempe, AZ

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I did not work in the call center.

Answered - Pharmacy Technician (Former Employee) - Tempe, AZ

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6am-10:00 pm

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8:00 am to 8 :00pm

Answered - Prior Authorization Rep/ Customer service (Former Employee) - Dublin, CA

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They kept that a secret also!
I guess to have people work and not realize they were working overtime at times , real unclear practices as a company, non transparent.

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The hours are from 9 a.m. to 9 p.m for the Member Choice Center Department.

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Twenty four hours and seven days a week

Answered - Patient Care Advocate (Current Employee) - Pueblo, CO

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