My day consisted of processing hundreds of RX claims and then when i got promoted to Auditor, I overseen the claims processing to make sure there were no errors. I also mentored my co-workers when they needed guidance.
Pharmacy Production Clerk (Former Employee) – Whitestown, IN – August 18, 2017
Work not bad, don't ever get sick or injured, they will try to push you out. Lots of backstabbing, can't trust management. Most co-workers are fine. Not very regulated, little PPE for a pharmaceutical packaging place. High turnover. No HR dept on premises. You can only contact by phone. Good position until you find another. Lots of favoritism, some employees get away with anything. Lots of walking to get to work station.
Nice cafeteria, 120 hours vacation standard benefit package
Pharmacy Technician (Former Employee) – St. Louis, MO – August 14, 2017
Work was usual and not very fulfilling nor exciting. Was not difficult either however. Headphones made the job much much more bearable.The management played favorites as well when it came to work assignment.
efficient place to work with flexibility for work/family life
Pharmacy Technician (Current Employee) – Tempe, AZ – August 14, 2017
Express Scripts is always trying to find new ideas for workplace culture to get employee involvement. Supervisors are helpful with being able to grow with the company and expand job functions to reach personal goals. The teams at express scripts are made up of very helpful knowledgable employees. I enjoy working at Express Scripts because of their flexibility and working at a fast paced environment.
Not a single person who lives with parents or a family person with more than one income
Patient Care Advocate (Former Employee) – Orlando, FL – August 14, 2017
I believe the job is better for a young person with minimum financial obligations or a family provider with other or additional income. The benefits and personal time off accumulation was great but you have to be willing to work more than 40 hrs per week for pay household bills.
Customer Service Representative (Former Employee) – Richmond, VA – August 14, 2017
This company had a very relaxed atmosphere and the team members were willing to help each other in no manager was available which they never were always taking breaks or disappearing for hours at a time during our shift.
Was a great place to work, very kind and amazing people.
PRODUCTION PACKER (Former Employee) – Tempe, AZ – August 14, 2017
Working here was great, if the pay was a little better i would have stayed. it's stress free as long as you do your job correctly and pay attention. i would recommend working for express scripts to anyone looking for a job.
Financial Analyst, (Former Employee) – New Jersey – August 13, 2017
• Supported finance adjustment team with a major $1.3B recovery project, resulting in successful completion that exceeded expected outcomes. • Co-partnered with triage team member to create a concise and effective training document for Finance Adjustment Team. • Triaged finance adjustment tickets by revising, investigating and running claims to define adjustment requirement. • Organized, inspected and analyzed accounting records, and financial statements to evaluate accuracy, completeness and conformance to reporting and procedural standards.
Inspiring, challenging and definitely not boring as there is always something nnew to learn everyday
Appeal Specialist (Former Employee) – Spokane, WA – August 11, 2017
The company in a whole maybe not so bad but the location in Spokane WA is a horrible employer they do not pay very good there are no raises and the company in spokane are controlled by the union, reason i say controlled is that they do not do anything for the employees and they let the company walk all over the associates
Manager (Former Employee) – Franklin Lakes, NJ – August 11, 2017
Company in disarray - lacked focus and commitment starting with treatment of the employees. Prior CEO ran company into the ground by placing profits above all else. Current management will have to rectify that model to turn things back around.
This place was a great place to work! It was clean, the management and staff were supportive and friendly. Health benfits were awesome!
Patient Care Advocate (Former Employee) – Pueblo, CO – August 11, 2017
A typical day included answering calls about medications for patients who were either on the Department of Defense Tri Care or Commercial programs. I learned how to be proficient, effective communicator and problem solver. The culture was to treat others with respect, dignity and how to be an advocate. I learned to be patient and kind even to those who were very unkind towards me. The hardest part was to listen to the lonely people who lost their loved ones. And those who were struggling trying to afford the medications and keep track of them. The most enjoyable part of the job were the many gratitude's and smiles I could hear over the phone. I made a difference in everyone's life that I touched including my co-workers! I was sad that I had to leave before my retirement.
Medical beneifits, pay, flexibility of hours and paid holidays
PATIENT CARE ADVOCATE (Current Employee) – Memphis, TN – August 10, 2017
It Is an Okay job for the time being, the only plus about this job is that you get the opportunity to get a bonus at the end of each month, and that if your stats are good you may get the option to work at home.
I liked their lunch room computer room and bathrooms were always clean
Patient Care Advocate (Former Employee) – Pueblo, CO – August 9, 2017
The work was the daily grind, answer phone calls and hope that the person on the other end was cordial. The management was good the culture of the workplace was good but the hardest part of the job was de-escalating phone calls with people that were irate for not receiving their medications. The most enjoyable part of the job was the people that I worked with such as friends and coworkers.
customer service agent (Former Employee) – Indianapolis, IN – August 9, 2017
As a customer service agent I was assigned to a company to service as a customer service agent. The position included but not limited to taking calls, data entry, inbound calls, outbound calls, one-call resolution phone. My job title was known as a Patient Care Advocate. My daily duties were to schedule oncology medication for cancer patients. As a Patient Care Advocate I also delivered the patients insurance benefits, took payments for the cost of the medication, and also assist with helping patients sign up for co-pay assistance. Daily activities also included maintaining patient accounts and Display excellent written and oral communication skills and also explaining and understanding prior authorizations.