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Express Scripts
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691 reviews

Express Scripts Employer Reviews

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productive and things are always changing.
Pharmacy Operation Coordinator (Former Employee), Tampa, FLSeptember 15, 2014
Very fast past and being that its such a big company your only a number. Great co-workers and team to work with.
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A nice place to work
Business Planning /OPS Liaison (Former Employee), Tampa FlSeptember 12, 2014
I enjoyed going to work everyday. The people where awesome to work with.
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Good Opportunity for growth
Sr. Business Analyst (Current Employee), Orlando, FLSeptember 11, 2014
Pros: opportunities for advancement
Cons: merger
Overall pleasant working environment. Management is helpful. Merger makes the overall learning curve complicated.
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Great potential but not living up to it
Production Supervisor (Current Employee), Liberty Lake, WASeptember 11, 2014
Pros: good community feel with co-workers
Cons: hard to move up
This company has the ability to be great, the problem is it is too difficult to affect large changes that are necessary to accomplish this. The people at my site specifically are great people, we're like a family here and they have great ideas, but since we are a small site no one with any real authority seems to listen to us.
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Productive
Patient Care Advocate (Current Employee), Charlotte, NCSeptember 10, 2014
Pros: work from home
Cons: does not want to work with me for school
Working for Express Scripts, I take incoming from 1pm to 930pm from patients, doctors and pharmacies, assistant with co pays, out pocket maximums, deductibles, and other pharmaceutical questions that will help members expand their knowledge with their plan. I learned that you can't take members frustration to the heart because at the end of your day – more... you are just following the rules and doing your job. I don't really talk to my co workers because I am working from home. The hardest part of the job is correcting a co workers who was previously in the account mistakes or trying to apologize from a co worker giving wrong information. The most enjoyable part of the day is talking with nice people and them wanting to speak with a supervisor to the let them know how much of a awesome job I did. – less
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Quiet Friendly Professional
Pharmacy Technician (Former Employee), St. Louis, MOSeptember 10, 2014
Pros: professioanl, awesome cafe everything fresh
Cons: traffic
Great place to work, everyone is professional. The managers help and the work is pretty simple. I enjoyed talking to the providers.
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Working with some of the most dedicated people in pharmacy
Pharmacy Technician (Former Employee), Tampa FlSeptember 9, 2014
Entering all prescription elements onto a template electronically i.e. drug name, strength, directions, quantity, refills, verify correct patient name and dob. Worked in protocol areas such as Quality Assurance for elegibility of drug coverage, quanity allowance, re-entry of transfered prescriptions. Also worked in contacting pt and md in regard to – more... drugs unavailable or discontinued via fax or set up call for phone contact.
Attended meetings regarding updates to policy and/or procedures. Continually updated on new drugs, and state laws for control drugs. Notified weekly via email as to my personal production rates and quality. Immediate management offering any means of support to excel at assigmed tasks. Great co-workers, always working as a team.
I have to admit the hardest part was leaving everyone after the layoff, due to organizational restructuring. We all strived to do our very best for the patient – less
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work friendly and fast paced environment
Pharmacy Support (Current Employee), Willingboro, NJSeptember 8, 2014
Pros: lunch, people, close to home, day time hours, vacation hours and sick time
Cons: health care, short lunch, no room for growth, pay rates
A typical day at work consists of working in fast paced environment to meet the needs of patients and customers. Also making sure that each prescription is top quality before leaving the building. I learned over the years that there is a purpose for every person you meet whether it's a co-worker or boss. That when you put your mind to something you – more... can get past any fear. Also for every level you reach there is always a new starting point and as long as your willing to put your best foot forward you can achieve what seems impossible.
The hardest and the the most enjoyable part of my job are the people. It's a combining of different personalities, work ethics, and back grounds coming together to meet the needs of the company. – less
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Worst Management Team
Supervisor (Former Employee), Byfield, MASeptember 8, 2014
Cons: everything, if you're looking for an emotionally debilitating job then apply but don't say i didn't warn you!
The management team is one big "clicky" circle. If you're not on their good side then you're daily work life will be extremely hellish! I have never worked for a more immature, petty, gossip intoxicated company in my entire work history.
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consistent change
Senior Manager-MCC (Current Employee), St. Louis, MOSeptember 8, 2014
Pros: challenging
Cons: work/life balance
Overall, good place to work. Very challenging. Opportunity for career advancement.
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Excellent
Consultant (Former Employee), Franklin Lakes, NJSeptember 7, 2014
Great Place to work and has work life balance. Great Haven't much more to say
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Needs major improvement, should reach out to all the employees and listen. To make the company a better place, specially for the customers
Accredo Patient Care Advocate (Current Employee), tampa, flSeptember 5, 2014
Pros: money is decent
Cons: no one knows what they are doing, favoritism
This company claims to care about the members but yet there are constant medications not being mailed out for stupid reasons. For a task that could be completed by the one who just doesn't allow it to ship when didn't ship 3-4 times, already. They look for any reason to fire anybody regardless of how hard you work and how long you've been with the company. – more... Management always trying to get more kudos by attempting to take on more tasks or changing ways of completing tasks. That doesn't work. If you need help ask your co-workers since you can't ask management without them saying I'm not sure, I don't know, and let me find out etc. Common sense hire or promote a csr that actually knows the work, steps, and the system to be in management. The Pay DOESN"T compensate for the daily stress you have at work spiritually and physically. Specially if you have good morals this company will be hard for you to deal with on a daily basis..... – less
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Family Oriented atmosphere
Eligibility/Insurance Verification Specialist (Former Employee), Lake Mary, FLSeptember 4, 2014
Provide the highest quality of customer service to patients and doctors offices, which entails acquiring in-depth knowledge of client processing requirements. Complete verification of benefits and eligibility for all prescriptions from patients, MDO’s, health plans and pharmaceutical manufacturers. Take prescriptions via phone and/or fax completing – more... the referral form, giving the caller an overview of our process and timeframes and ensuring we have all necessary information to complete the case in a timely fashion. Maintain accurate and complete documentation of all inquiries. Contact patients and doctors’ offices to advise of benefits and collect copays. Adhere to quality and production standards.
Consistently received quality awards for top performer – less
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fast paced environment
Training Specialist/Patient Advocate (Former Employee), Orlando, FLSeptember 4, 2014
Express Scripts is a fast paced company, providing education of pharmacy benefits to a wide variety of insurance companies. As a customer service representative, every minute is spent on the phone assisting patients and setting up mail order benefits, which is the main priority of the company. At times the phones can ring non stop, while also experiencing – more... slow moments. – less
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Easy Work
Patient Care Advocate (Current Employee), Port Saint Lucie, FLAugust 28, 2014
Cons: management is kind of poor. lack of feedback, favoritism
The work required is relatively easy. benefits are decent. and everyone is friendly
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Job Well Done
Patient Care Advocate (Current Employee), Kingsland, GAAugust 25, 2014
Pros: benefits, performance day
A typical day at my job consist of discuss prescription benefits of different clients over the course of ten hours. I take about 100 calls a day. The job is somewhat stressful but management is always bringing new ways to make employees feel good about doing there job. There is always activities such as hippie day, team day, and carnival day which is – more... fun. – less
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Productive and opportunity providing workplace
Patient Care Advocate (Current Employee), Orlando, FLAugust 25, 2014
A typical day at work at Express Scripts is fast paced and very intense. The management and team of co-workers that I am apart of offer informative information that not only helps you in your day to day work but that you can use to further your careers goals. Though the hardest part of my job is learning to keep my feelings and emotions professional, – more... it is also the most enjoyable part of my job. I enjoy being able to help the elderly population better understand and maximize their pharmacy benefits. – less
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Prescription Data Entry
Pharmacy Technician/Data entry (Former Employee), Tempe, AZAugust 25, 2014
On any given day I was responsible to accurately transcribe prescriptions for filling as well as update the members profile ensuring all given information is entered (i.e. allergies, medical conditions address and phone numbers vacation addresses with dates etc.)
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amateur senior staff
Director (Current Employee), St. Louis, MOAugust 25, 2014
senior staff is way over its head in managing an organization this large in a health care environment this complex. a lack of confidence, wisdom and leadership in the executive suite has produced a culture in which relationships and political maneuvering trump effectiveness and merit. oversight and controls are poor which enables (encourages?) junior – more... executives and managers to manage ineffectively in favor of focusing on enhancing their individual status. it feels like a matter of time before the organization's weaknesses become liabilities. – less
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Fast pace environment
Patient Care Advocate (Former Employee), Irving, TXAugust 23, 2014
A typical workday at Express Scripts was very stressful however I did learn a lot while working there. I educated members about pharmacy benefits.

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About Express Scripts

Express Scripts is a Fortune 25 company and is the largest pharmacy benefit manager in the U.S.

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