Pros: tons of training; benefits package; medical, dental, prescription, time off.
Cons: finding answers to difficult questions requires great perseverance and patience.
The most enjoyable part of the job is the helping both internal and external customers. Healthcare is a booming business--yet is becoming more complex. Navigating insurance plans requires more people-skills than ever. Reassuring new patient care advocates, and assisting outside callers are the most rewarding parts of the job. Co workers are always there – more... to help each other. Even in the most difficult situations, someone knows something. – less