Fulfilling opportunities to aide people, while doing my job.
Pros: discounts on public transportation.
Cons: back to back calls and not being able to pause between the calls.
My daily duties are to service members efficiently as possible in a timely manner.
I've learned to be more patient and to listen more closely, because you can provider better service by being perceptive to what the person is saying they need at the beginning of the conversation.
This is very diverse company and I have the opportunity to have meet some – more... very caring coworkers.
While at the company I have the pleasure of meeting and working with a terrific management team.
The hardest part of this job is not being able to help someone who really needs their medication and I can't supply the medication for some reason beyond my control. It's really heartbreaking.
The most enjoyable part of this job is, the fact that I am servicing people who have served our country in war. It makes me feel like, it's my way of giving back. – less