Good pay is not always enough
Medicare Service Center Associate (Former Employee) – Dublin, OH – April 27, 2016
I began my tenure with Medco Health Solutions, which was amazing. I would have retired from Medco. When Express Scripts took over in 2012, my pay and bonuses were cut. I went from a client facing role to a member facing role, because the new management wanted to change every department. The culture is all about the bottom line. There is NO work/life balance. They expect overtime, weekends, and whatever else it took to keep going. The ONLY good thing about ESI was the pay. Now I hear even the benefits have changed, and its impossible to meet deductibles, out of pocket expenses, etc. Dont be fooled by the pay. The company is horrible.