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EZ PAWN
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56 reviews

EZ PAWN Employer Reviews

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Bad politics poor leadership no quality of life
Manager (Former Employee), Tucson, azJuly 18, 2014
Pros: money
Cons: no communication, poor business practices, your a number not a person, poor leadership, poor management, wasteful spending, no chance to hit unrealistic budget plans, i can go on for a while. just stay away
Keep it simple
A phrase Ezcorp doesn't understand
Wasteful with funds on useless marketing. Your just a number has a new meaning. No communication. Advance if your able to lie, cheat, steal. Customers are $$$ not people. Hope you like to work, they never staff correctly so if your aaa manager your working 60 hrs a week. If your not a manager your working – more... ot until they cut your hours. That was special during Xmas when staff made less $$$ and managers never saw their family. If your looking for short term job, ok otherwise keep looking. – less
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A great job for a person of the community
Shift Supervisor/Lead Pawn Broker (Current Employee), Indianapolis, INJune 23, 2014
I enjoy helping those in need. We broker loans and provide affordable products and services.
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no change to advance
Pawn broker and Sales Representative (Former Employee), Brownsville, TXJune 2, 2014
Pros: lunch hour
Cons: too much drama
bored work
bad managment
to much drama
not god pay
bad work hours
stupid meetings all mondays
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Horrible place to work
Store Manager (Former Employee), Jacksonville, FLMay 26, 2014
Company cares nothing for its employees or customers. Greed and taking advantage of people should be there motto !!!!!!
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Worst company ever!
Pawnbroker (Former Employee), Jacksonville,FlMay 23, 2014
Pros: paycheck
Cons: schedule, pay raises, understaffed, glorified garage sale, stinky people, cock roaches, drunks, drug addicts, these people bringing in firearms.
I worked for this company for over 3 years. I unfortunately became a part of the company after ezcorp acquired the current company I work for. I have been told that it was a wonderful place to work before that happened. Promptly after being hired, I was written up my 2nd month working there for not selling enough warranty's. I was never told this was – more... a job requirement before taking the job and they take it pretty seriously, its pretty hard to sell a warranty on a snap on tool or any tool that carries a manufacturers lifetime warranty. They expect you to sell warranty's on everything, its a constant thing for them to gripe about, when in reality most people assume there is a warranty included. Nine times out of ten we lower the price to include the warranty to keep upper management off of our backs. They are now open on Sundays, which started about a year after I started working there, I of course worked every Sunday for 3 months straight until I complained about it. This is an excellent way to kick your employees while they are down, it gets better though. They now open on national holidays when everything else is closed and expect you to work for 3 hours. Don't worry though, they will cut your schedule later in the week to prevent you from getting overtime. One of the genius's at the main office came up with the idea of staying open until 9 around Christmas, Valentines Day, and Mothers Day, its normally a ghost town and safety starts becoming an issue after dark when you have large amounts of cash. Don't worry about that either, because they will have you come in at 2 to prevent you from getting overtime. I see this as a poorly run organization that has too much fat at the top. Making money in this business is like shooting fish in a barrel, the people will come when you are open and bring the same stuff. What they fail to realize is they only alienate their good employees and don't make anymore money. Working here is like working at a permanent garage sale, the problem being everyone comes in for a deal and we are not allowed to make deals on the new stuff that has not been out for sale long enough. If we discount something we get a stern talking to from upper management. I pretty much hate this place and will hopefully be gone very soon. Do not work here, you will regret your decision. If you want to work at a corporate pawn shop chain go to Cash America, they at least observe holidays for their employees. – less
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Management was unorganized with schedules.
Pawn Broker (Former Employee), Rosenberg, TXApril 23, 2014
the main manager was horrible with people skills.He did not get along with anyone.
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appraise & loan money for customers property
Store Manager (Former Employee), Las Vegas, NVApril 22, 2014
Pros: i got to learn about the value of all different kinds of things from televisions to jewelry
Cons: the customers werent to kind when there things came out for sale
I worked in the pawn shop for 2 years. I was getting my car fixed at a mechanic a crossed the street & I went inside the pawn shop to look at dvds. the manager approached me. We began to talk. As we talked I told him that I was looking for a job & that I am a kind person & that I expect kindness from all others in a working environment. He asked if – more... I was interested in working for him. I said that I was & I was hired. I received a manger position in just a few months. I received a raise with the manager position also. – less
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fast paced environment
ASSISTANT MANAGER (Former Employee), pensacola, floridaApril 16, 2014
Pros: interactions with customers
Cons: unhappy customers
Loan writing, appraisal of jewelry and merchandise, merchandising, building displays, etc...
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fun work place
Cashier/Sales Associate (Former Employee), austin, TxMarch 17, 2014
fun place learning and seeing new things.. the hardest part is seeing new merchandise and not knowing how it works.
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Great place to get started on a career.
Sales associate (Former Employee), Tampa, FLFebruary 28, 2014
Assisting customers coming to get loans or selling items to get cash. Taking payments,extensions or getting items that were pawned. Cleaning items coming out for sale and remerchandising, and pricing them as well. Management was ok at training and upper level management was not very good at keeping up with changes in the Pawn business. My co workers – more... were very good at backing each other up. the hardest part of my job was dealing with customers who did read or didn't understand the contract of the loan. teh most enjoyable was working with my co workers – less
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Good customer service and loan company
Lead Pawn Broker (Current Employee), Texarkana, TXFebruary 27, 2014
Learned how to rate customers, write productive loans and learned business statistics.
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Helping people whether you are giving them money, or selling them something
Pawn Broker (Former Employee), Webster, TXFebruary 20, 2014
Pros: people that i worked with, never made me feel as though it was a job, i was glad to come to work
Cons: not enough money
Jewelry came in all the time, You would have to know about the gems, or diamonds, quality of them. White gold, or yellow, the difference between silver and plated, or even the knock offs of James Avery Jewelry. Tools of all kinds, Leather Jackets, everything that had value, you had to already know if it was on sell or not, and it was worth. You needed – more... to learn about them, and how to use them, – less
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Assist customers daily with issues and revise inventory.
Lead Pawnbroker (Former Employee), Houston, TXFebruary 1, 2014
Pros: meet new people gather a sense of responsibility
Cons: short staffed
A day at EzPawn starts by opening the store and verifying that all merchandise is accounted for. Placing all inventory in it's appropriate place and display. After inventory has been checked, I move on to assign duties and tasks to each employee and help out whenever needed as well as supervise. The only dilemma encountered is an angry customer which – more... can be easily dealt with. However, meeting new people, helping out and assisting as well as supervising whenever possible is a great reward. Overall, managing even the smallest issue is easy when I gather my team to tackle any obstacle. – less
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Learn something new every day.
Manager/Operations Manager (Former Employee), Commerce City, COFebruary 1, 2014
Pros: ability to purchase items well under retail.
Cons: customers heavily under the influence of a substance.
Helping and anticipating customer needs, who generally would be in a tough spot financially. Learning something new every day, knowing a little bit about many different things from: jewelry,nail guns, firearms, laptops, electronics......If it has value I've probably loaned on it. Communication from upper management was very consistent and clear. Supplying – more... our own inventory was my favorite part of working in the pawn business, strong understanding of cost verses profit. – less
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Very demanding work and long hours.
Lead Pawn Broker (Former Employee), Federal Heights, COJanuary 17, 2014
Have to deal with many different angry and upset customers throughout the day.
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Great people, non competitive wages.
Lead Sales and Lending Representative (Former Employee), Commerce City, COJanuary 6, 2014
Pros: great people.
Cons: low pay little room for advancement
Working for ezcorp is great as long as you don't mind less then average wages for your time.
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Fast pace work enviornment
Store Manager (Former Employee), Houston, TXDecember 30, 2013
Pros: fast pace enviornment
Cons: did not have security at the job alot of robberies
Management duties making schedules, managing up to 10 employees,controlling company assets, making bank deposites, order company supplies, customer service, handling customer related issues.

The most enjoyable part of the job was customer satisfaction.
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Loaning and selling merchandise
Store Manager (Former Employee), Chicago, ILDecember 13, 2013
Pros: time goes by quick
Cons: seems like you don't get a break dealing with so many customers
Typical day at work consist of people coming in, waiting in line so they can get some money on their items for a collateral loan. They have 60 days to pick up with a 20% interest on the loan they received. If we are not doing loans we are on the floor selling our products and cross selling our credit cards.
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interesting company
Lead Pawnbroker (Former Employee), Jackson, MSNovember 5, 2013
Good company to work for the only downfall is the lack of advancement opportunity due to the lack of stores in this area
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the hardest part of the job
ASSISTANT MANAGER (Current Employee), san antonioOctober 27, 2013
Pros: 20% off
Cons: no vacation reimbursment
the hardest part of the job is "qualifying" the loan, you never know what the customers are up to

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