Consulting with clients to outline system requirements.
Install and configure the software on client networks; this would be carried out on site for the majority of London based clients.
Identifying and resolving potential problems that may occur post-install.
Responsibility for license requests and queries.
Effectively working with technical – more... personnel to deliver solutions to client issues.
Working within the Consultancy Services Department to help board new clients.
Liaising with prime brokers and administrators for technical tasks included within an operations review.
Providing training to clients and answering any questions they may have on the software.
Testing and deploying enhancements made to the software – less