The company appears to be a state of confusion.
Pros: payroll check does not bounce and benefits are comparable to industry.
Cons: lack of support by mgr. to help you achieve individual career goals.
A typical work day involves responding to eMails, looking at reports, many that have no clear purpose or value.
I have learned to service customers on my own and not to expect assistance from Management.
Management is not concerned with day to day challenges of the front line worker, CSR/Inside Sales, everything is top down.
My co-workers are knowledgeable of the tasks associated with the role of CSR/Inside sales, but they are not challenged to help drive strategy at accounts to assure success for customer and Fairchild.
The hardest part of the job is trying to give inputs to management and not be heard.
The most enjoyable part of the job is working with field sales team and being a part of the high-tech industry.
The culture is very hierarchal, so employees are expected to do as they are told from their Mgr. Experience doesn't matter even if you have more experience than your Mgr. You are not given the opportunity to decide your future with the company, decisions are made for you.