Medical Assistant (Former Employee) – Jacksonville, FL – October 11, 2016
I felt like in the beginning that this job was going to be a great opportunity. As the years went on I realized that they depend on you to work to make them look good. It is truly sad, because I put this company first before my own family. You would think this organization " Family Care Partners" would care and appreciate your hard work and patience. I've never worked at a facility that makes you feel so unappreciated. There is so much gossip and negativity it literally drains you. It's who you know within the company to climb up the ladder. They need better leaders within the company.
Amazing co-workers and physicians
Unorganized, unappreciated, work is never completed, barely a lunch break, no raises
Unlisted (Current Employee) – Jacksonville, FL – November 7, 2016
This company is going through a lot of really exciting changes right now and I am really excited to be a part of it. They put the patient's care first before everything else and take a unique approach to healthcare that not many organizations in healthcare do.
Adult Medicine (Former Employee) – Jacksonville, FL – October 13, 2016
This is not the Ideal place to work. Yes their are nice people here but a very high turnover. Management is not of the best caliber clinical management is run by IT department not by medical directors and or staff. Medical staff often pays the price. The building is very old resulting in leaks, mold, and rodents. Some of the nicest physician's you will ever work with.
Medical Assistant (Former Employee) – Jacksonville, FL – October 8, 2016
As stated on some of the other reviews, the company is fine, its management that needs help. The problem is family members working for family members. Asking for help and not getting any, begging to get help and still not getting any help. I now am the office manager for another company, and if I ever acted that way, I would be fired. Its not a bad company, 401K, HSA, paid vacations and holidays, just the management needs help...
I would contact patients to schedule upcoming appointments for 3,4, or 6 month recalls my connection with the patients was to make them understand the necessity of their continuing health and our concern in that area
Front office/Medical Assistant (Former Employee) – Neptune Beach, FL – September 16, 2016
I worked with very nice and professional people here. Our doctors were very respectful and knowledgeable. A typical day for me here was to schedule appointments, check patients in and out, taking phone calls. I also checked Insurance policies to charge proper co-pays and to make sure certain procedures were covered. I also had to call on past due balances and make daily phone call reminders of appointments for the following day. My most enjoyable memory of this job was the way I was able to help people and the great people I worked with.
Certified Medical Assistant (Former Employee) – Jacksonville, FL – January 22, 2016
They do not go by the actual work and making sure patients ARE GETTING THE HELP THEY NEED. They only worry about fun and games. They are personality and thats good but no one doesnt know what they doing as far as office management and patient services. If you work in the medical field you should know medical terms.
I would not take my dog this office, I was fired from this office because I would not take my sick father to the ER and drop him off and come back to work and he needed emergency surgery. For that I say that they are a family practice but they are not about family!!!
Certified Medical Assistant (Former Employee) – Fleming Island – September 15, 2015
Management has very poor people skills and is disrespectful and talks down to staff and patients. Some of the staff, including management, talks about and makes fun of patients in areas where other patients can hear.
Staff is unprofessional, rude to patients and immature.
Front Desk Associate (Former Employee) – Jacksonville, FL – July 28, 2015
I enjoyed working at the family clinic for the temporary front desk job I was hired for. I enjoyed the co-workers in the front office and I know many of the doctor's personally. The job was a faced paced one and required me to always be busy making phone calls with patients. The hardest part of the job was that at some moments i was need my office manager's permission to give information to a customer but she was always leaving work after she had been there for 4 hours and she would take 3 hour long lunch breaks!
Phlebotomist (Former Employee) – Jacksonville,fl – May 20, 2015
Family Care Partners could be a good place to work at times. Very busy office. Which I enjoyed the Challenge. You may draw 40 patients in the first 31/2 hours of work. Management was hard ,you were often threaten to be written up. The Lab Manager is an aggressive demanding person. Often left felling upset.