Pros: customer relationships; surrounded by great christian product
Cons: decision maker's disconnect with field/ expect perfect performance, with discounted payroll
It is truly sad what direction this company is going.
From the outside looking in, we became non-profit, so that all we make over operational expenses, gets donated to various orphan and widow caring ministries. This is good.
From the inside looking out, the leadership has placed unreasonable expectations on the store staff. We have 6 measurable
catagories, – more... that are either, up-sales or donation solicitation, these are called our metrics. You will quickly find that you are only as good as your last, best metrics report.
There are more negative motivation and punishment programs in place, than encouragement or rewards. Occasionally, a Store Manager (SM) or District Manager (DM) will throw out a contest to get a pizza party or a favorite candybar, if you jump through their "hoop of the day" but that only works if your in middle school.
The initiatives, in and of themselves, are not bad. It is simply too much, all at once, all the time. The recent move to add the potential (sometimes used as a threat) for being written up for not having the "behaviors in place" to convince our customers' to sponsor a child through World Vision is also a bit misleading. It really deals with the results.
I agree with other reviews, about being supportive of sponsoring children, but not everyone is the "town cryer."
In the body of Christ, we are all given different gifts. Many are behind the scenes, under the garment, so-to-speak. But this company drives everyone to be the "mouthpiece" the front "face," and those who are the "elbows" and the "knees" are actually shamed for this.
It is sad that since the company went "100% ministry" the pressure to perform, to get a higher metric percentage (up sales) has become much more aggresive and weighty.
Do not misunderstand. I am not trying to defend laziness or sloppy workmanship. I think we should operate in excellence. The difference of working your best, as for God Almighty, himself; and being criticized that the store/individual is being rated in their ability to "minister" -is very divided.
I'm not a hater. This company has done good things, but my opinion is that they are developing a spiritual arrogance that has the potential to be its downfall.
So if you apply, be warned, be careful. – less