I feel deceived..
Pros: cool deals, awesome ministry opportunities, can be fun to work there at times
Cons: money being priority, customers who think we exist to only serve them, district managers acting like bullies
I want to start off by saying that I know that all jobs have their flaws. What I am about to share is a personal perception of what I've been through while working for this company.. I believe it is important for future employees and also current employees to be aware of a few things!
Prior to starting at FC, I had another company offering me a job at the same time FC was pursuing me. I was lead to believe that I would be entering an atmosphere of true Christian fellowship and also allotted the hours I requested I needed before being hired. So much truth was kept from me prior to being hired, but the person who was doing my interviews truly convinced me that Family Christian was the place to partake in amazing Godly work.
My first month or two with FC was amazing. My hours were not given to me as promised, but I kept being told that this would change. I truly felt like I was working for a ministry and that my co-workers, including my manager were all wanting to make an impact on those we served. I was told prior to being hired that I would need to promote a program called iDisciple but that my job would not be threatened if I had a hard time getting customers to partner. I soon found out that this was a lie.
Family Christian has the potential to be a wonderful organization that can touch the lives of many people. iDisciple also has enormous potential. Here is where my dilemma started to unfold.. I'm constantly being pressured. My hours have been cut dramatically even though I do manage to get folks to partner with ID. Every time I turn around our DM is sending yet another – more... email of his displeasure. Either our customers are not happy or our ID's are low or we need more imprints. It just seems like this gentleman is never satisfied. It burdens me an employee and I've noticed a major change in our store over the past few months. I feel like we are not being lifted up, but rather we are being constantly reminded of all the things we are doing wrong.
I also have to admit that the customers I have met while working at a Christian store have been more rude, selfish, and demanding than any other retail job I've worked for. There are times where I am the only person in the front of the store. I just answer the phones, assist customers in the store, and pump out imprints in a timely manner. Some customers want me to be their personal shopper and when I'm working solo I cannot do these things. I do my very best to be as kind as I possibly can to our valued customers, but I feel like I'm being judged poorly on a daily basis.
I want to be able to come in and do my job without being harassed about nagging people to donate more money. They are already spending a lot of money by paying the prices they do for our products. I feel horrible badgering them at the cash wrap about a program that doesn't fully devote all its funds to our ministries to begin with. Granted, I love the new spin that helps our military soldiers to receive ID for a year free. I think that is awesome. I just pray that what is being promised is actually being delivered. Especially since what I was promised was not delivered to me.
To me, this company has lost focus. I know money is a necessity, but I feel like our store has fallen into the same secular ideas that other stores are ran by. We have the chance to make a beautiful place for our customers to come spend time with God AND shop. All you head honchos out there.. BACK OFF! Start showing your employees you appreciate them and start training us up to be Godly servants of the Lord. Take the dollar signs out of your eyes and get back to basics. Unless something changes, family Christian will become just like every other store. Take a look around.. you are punishing your hard workers, horribly traumatizing their paychecks, and breaking spirits. In case you didn't know this.. your negative actions on us spill over on to the customers. It's not easy dealing with these folks.. help us feel strong and prepared to give them all we can. It's simple really. WAKE UP!
As I said above, I feel deceived. My store needs a revival. Immediately. Dear Lord, please hear my plea for You to restore and heal us! Amen. – less